Terrible. They deny ever receiving your package whenever they cant find it at their Miami offices , advise you to check with the shipper, who insists that the packages were delivered, and then they wish you good luck in finding it. Needless to say, their assertion that your packages are insured is a...
I purchased an item at Amazon which showed delivered on the 9th June to the Miami Office to date has not reached me .
Websouse claims it was not delivered to them .
Amazon is a hugh international company hardly likely it was not delivered.
Websourse lost the package and from what I come to find out ...
My items were delivered to the Miami office on 5th April. 5 items in one box. Another item was delivered on the 6th. The item delivered on the 6th was updated on the system. The items on the 5th nothing. On 8th I sent an email with the tracking number asking for confirmation that items were indeed r...
My item purchased from a US seller on ebay was registered by eBay as being delivered to the provided official WEBSOURCE address, however WEBSOURCE failed to verify receipt of my item claiming instead that my item had been delivered to a nearby Florida post office bearing the same address as WEBSOUR...
The service is excellent but the prices are being artificially inflated, like fuel surcharge which makes no sense and insurance which makes no sense as all cargo are insured. There are international shipping now being offered by Amazon which will definitely bring down the prices...
Friendly and helpful staff and awesome courrier service
Great service. Friendly customer service reps everyday.
It has fast service, even tho some things are expensive to clear
Their service has gone right down . Imagine the customer service manager saying LEAVE IF YOU WANT. DOWNRIGHT RUDE
Fast deliveries, competitive prices, great customer experience..
They are the best. Very kind and courteous, always on time.
Courier service. Can provide delivery straight to your home or you can collect items purchased online at their office in Trincity Arouca.
Great, timely and efficient service, staff and quality control
Efficient and friendly staff. Very clean. Quick service. Spacious waiting area.
Customer service is amazing, they always answer their phone, always respond to emails, they explained to me the delay with usps is very normal. Prompt service, websource is stress free. Compared to the other company I was with. With websource I don't have to constantly be calling to find out t...
The worst customer service ever. Websource will say they are wrong, they will blame everyone else, including the customer.
I pre-alerted my last order on your website which included attaching a copy of the invoice. I was checking the status of my order on your app and noticed that it was advising that I need to upload supplier invoice. I contacted your call center and was advised that I should upload the invoice via the...
Friendly and efficient staff. Good operational system. Was in and out in less than 5 minutes.
Quick and friendly service...the woman security officer is very nice
The fastest most reliable freight forwarder I know. Prices fluctuate at times though. Definitely use the online calculator
Service is great however they need to supplement their telephone CSR staff as it can be difficult to contact them via telephone.
Worry free, hassle free, home delivery, friendly and professional staff.
The service is getting super fast and very organised
They have one of the smoothest operations there, competent staff and efficient handling of packages.
Very efficient delivery on a timely manner and friendly staff
fast seamless service if you are willing to pay a premium to bring in goods!
Delivery service was unprofessional and poor. The driver was not polite, she spoke very harsh, she was impatient and did not seem to care about delivering my package at all. Is this a worker you would really want to have representing your Company!
In store service is so quick, you're in and out in a jiffy.
Items are delivered quickly. At Miami, items are usually re-evaluated to a lower price than purchased. Cost per pound for shipping still adds up quite a lot though.
Okay they are are topping other service of its class so far of which I already tried
Always fast service. No long waiting or time wasted
Terrible experience with customer service and shipping costs. Use a different company.
Processing is seemless, but the rates can surely fluctuate significantly at times. Sighs
I have always found the customer service at Web Source impeccable. In all the years I have been dealing with them, I have never had any issues. Keep up the excellent service.