It was the worst experience with this management company. Constant misinformation from the office and exceptionally and unnecessarily rude treatment from one employee (Mr. Cervantes).
Worst company ever idk how is it that they are still running in business it s sad because they claim to be fair housing and customer service is priority but it s not true Chris Gray is a little b**** literally was raised out of his mother s pocket. Baldwin Hills Collection is the worst they are supe...
I never seen worst, races property manager in my life. I m 41year old and I my patient's own rental property in Qatar,Pakistan and Hong Kong. They all lie...
Not Recommend to any one .....
So sad and feel bad for all innocent tents.
Malik Shah
5461 Yarmouth Ave
Encino Ca 91316
Very professional management company. We enjoy living at the community which they manage in Burbank.
Great properties. Managers, leasing agents and supervisors are true professionals. Their buildings and apartments are clean and every amenitie is available. Maintenance is handle within a reasonable amount of time. Great company to work for and luxury leaving at it's best.
Professional property management company. Always treated me with respect, and are responsive to all requests. Their new online portal make s it easy to make payments and set up maintenance requests.
Highly dishonest. They say one thing and do something else. Be careful with your deposit !!!!
They charge credit application fee and then tell you that apartment is not available.
Great management company. Moss & Company made it extremely easy or me to find an apartment through their website. I have enjoyed living In my 1 bedroom apartment, not just because of how nice the area is, but also how well I am treated by the manager
Chris, the manager at 400 S. Catalina has been a wonderful property manager! He is available, quick to respond, kind and professional. The property is well managed and maintained. The maintenance manager is readily available as well.
I recently moved in to a Moss community and I am very impressed with the customer service and all the on-site staff so far. The place I rented is a small studio and that's all they have in the building. when I need a larger place in the next few years I will most likely try to find another Moss mana...
Happy with this management company. They take good care of the building where I live .
Worst management ever. 1454 Hi Point. I have since moved out thank goodness.Were do I begin. Most of the units were being renovated. We had issues with squatters in the vacant units at night (I honestly think it was negligence from the people working during the day and not having locked the doors. I...
Lived at Multiple Moss & Company apartments. Staff were all professionals
They raise rent in huge chunks very often, twice or more times a year and not improving the building in any functional way.
Worse customer service ever! That is the second time I am scheduling time to see the aprtment and the rep just dont show up and no amswer.
This is an agency that rents renters an apartment. I would not trust this company because this company is not really a company. He declares that he has this and that the pictures do not look as when they seem when you see him in real life. The price is always raise up on rent every month. I trust in...
Moss & Company Property management is the worse property management company I ve ever seen! My daughters cars have been broken into twice within 30 days, and stolen last night along with 4 other cars on Roscoe Blvd. This management company does nothing and now I ll take the video to the news. They a...
Do not do business with this company the worst property management ever Moss & Company Thanks to Michael Casab, When you see one of those signs do not move there you will regret it.
We lived a t a Moss and Company apartment building when we were students at CSUN. No complaints!! The rent was slightly higher than some of the of the other buildings in the area, but the proximity to School, the amenities and professional management was worth it.
I'm trying to move out of one of their properties, and there's been absolutely zero communication, or confirmation that they have received my 30 day notice. It's been impossible to reach anyone by phone or email.
Update2: I managed to get in contact with management, only for them to completely no...
A very shady techniques on getting your money. They took 500 for reserving a place and never placed in writing the acceptance . The property are very badly positioned and the many bad reviews have triggered the pull out. They are also in violation of Data privacy and it has been reported already . D...
I had a horrible experience with moss company. Very disappointed , they didn't returned my security deposit and charged me triple for water and trash . When I moved the unit were not paint ,when after one year I moved out . they said they keeped my deposit for paint.
horrible management! This is the most annoying company to deal with. We have the worst property manager ever. Says he's not going to cash a check, and then does. I'm beyond livid. Look for a different place to live and save yourself a lot of stress.
I have toured multiple Moss and Company communities and have many friends that have live at one of their buildings. All of them are very happy with their managers and the customer service in general This is why we are currently looking at various Moss and company communities in the San Fernando Vall...
All staff are friendly but only sweet talk. a lot of talk and ready to take your money but never action!
At the bottom of the stairs of our building is a 99 3/4 year-old woman who has lived here for more than 50 years. For many months Moss & Company workers have been passing her apartment several times a day without masks. Covid rates are extremely low (1200 cases over 9 months for a population of 92,...
Very professional organisation with friendly employees
Very happy with the management at Villa Oliva apartments
DO NOT SIGN A LEASE WITH MOSS & COMPANY!!!
Infested with roaches, incompetent management, paper thin walls. That's all you need to know. I understand housing can be a challenge in the South Bay, but please, for your own well being avoid this place at all cost!
I recently moved cross country to...
I have lived at several Moss & Company communities over the past 7 years in the Los Angeles area and I really have had a great experience with managers and maintenance men.
They need to work on their call backs , and train their employees to do the same at their apartment complexes
I am writing this review to keep track of service requests and hope that management will be responsive.
8/29/2020: The front gate to the building slams shut due to the spring being broken. The locking mechanism is also broken. I put in a service request.
8/30/2020: Management responded by havi...
These guys have done a great job at the building I live at. so many improvements since they took over!!
I highly recommend this company and If I ever decide to move I will defiantly try to find an apartment managed by Moss!!
Moss & Company employees are friendly and attentive to their residents. At least that is my experience when I stayed for 1 year at one of their communities. They refunded my deposit within weeks of my move -out and very minimal charges were taken out of the check. I would highly recommend using thei...
After setting up a meeting, and arriving on time nobody was there and they didn t even answer a call, text or email. Don t trust a company that doesn t respect their clients.
They are trying to run away with my security deposit. I mean why else would
It take 4 months to get it? .. attorneys being called now
Management of the building was VERY GOOD.
Can't say the same about the company. I lived for a year in the apartment and when I left the apartment was in perfect condition. They took from my deposit almost $900. That was very surprising because we didn't put anything on the wall and we had the car...
I had wonderful experiences with this management company. Been living at a Moss & Company property for 5 years.
Great group of professionals working at this company.
My parents live in sherman oaks the property mnagments is so rude and unreasonable . He is so rude and impolite and so self center. Because of the maintenance care my mom hot sick. Been talking to him over 2 years but nothing happend as matter fact got worst. Nothing matters to him like if they t...
I've been at a Moss & Company building now for 12 years. They have always been helpful with any problems that have come up.
Do not do business with this company the worst property management ever Moss & Company Thanks to Michael Casab, When you see one of those signs do not move there you will regret it.
I have only lived at one moss & Company community but my experience has been excellent with this Property Management Company.
ALL of the NEGATIVE COMMENTS BELOW ARE TRUE PEOPLE!! They would get ZERO stars. I hated this company when I lived in their property. This company is horrible. Look at the reviews. They DO NOT care about their tenants or property; they only care about getting your Rent check every month. They take f...
Horrible property management company. They manage golden triangle storage in Santa Clarita California. Crystal the manager at the storage company (works for Moss and company) refused to help me with the gate code so I could leave. I told her I was going to leave a review, and take her picture for it...
Not sure what experience others have had with this company, but I have nothing but good things to say. Our apartment building is kept up well and all maintenance issues are taken care of right away.
Great customer service,Tee helped me find the perfect apartment and recommended a great company to provide me with rental furniture.Incredible apartment, so happy here!Amazing service.
***REVISED*** Moss & Company hired a new apartment manager at 720 N. Louise and things have gotten much MUCH better. Adolfo is attentive, professional and courteous. My wife and I were going to leave but he has made the apartment cleaner, safer and an overall better place to live. That's why I'm cha...
This company keeps their apartment buildings clean and well maintained
Do not live at any of their properties. I applied for an apartment on 11/22/17, provided the banking information for them to pull the $40 fee from my account and still have not heard from them after they took the $40 out. Countless emails and call with the response of "Someone will get back to you A...
I recently moved out of one of their buildings and was pleased to receive my full security deposit back within 2 weeks.
I lived at a Moss & Company building for over 5 years and enjoyed every single day that I was there. Unsure what some of the negative ratings listed here are about but it doesn...
Be very careful moving into a building run by this management company. We re still experiencing unresolved issues since moving in 4.5 months ago. Cockroaches, parking space assigned to us unavailable for over a month now, no handles on water faucets, cupboards that were superglued together so they c...
I lived at an apartment complex managed by Moss and Company for three years. I have been renting for 15 years and I never came across a management company that was more condenscending and rude. They left such a bad impression that I will never rent any property managed by them ever again.
When I got married, moved in to their APT in Northridge. Their agent saw my wife was 7 month pregnant when we were signing the rent contract. The agent assured us that the building is smoke free and asked us if we are smoking. Of course we said no otherwise we would have not picked it.
After we ...
Happy with management at the Moss apartment building I live at
To all prospective Moss and Company applicants, please heed my warning. I am a current tenant at 9600 Lucerne Ave. In the first 6 months of my lease, I had no issues. The complex was quiet, clean, and a few minor fixes were made but management was quick and eager to do right by their tenants.
Tha...
I don't think Moss & Co could be anymore useless. They can't provide me with my current bill, they can't tell me why I can't get into the website to pay online anymore, they can't tell me why my apartment is the only unit without bars. I've left my callback number and never get a return. So frustrat...
I have stayed at 3 Moss & Company apartment communities in Westwood over the past 3 years, by myself and with family members. I have never been a long-term resident at any of the moss buildings, but I did stay at 870 Hilgard for 6 months. All Moss employees who I dealt with have been extremely profe...
They will charge you for things that other apartments don t. The managers will harass you throughout your entire stay. And when you leave they will keep your deposit and threaten you aswell.
Hope you make the right decision of not giving these thief s any money. Or doing any type of business with...
Looks nice, but it's really not. My landlord is a sweetheart, but the place is renovated so they can charge more, but shoddily and cheaply done. They literally painted a tub so they could make it white again without the cost. The screws in my front door handle were loose upon moving in, which caused...
Very Happy with manager at the Moss managed building that I love at
Moss & Company has apartment at 7722 Reseda Blvd, all the sudden they moved their trash bins to front of the property bringing all the smell for tenants to enjoy , rats & opossums are every where at night , homeless are jumping the wall to pick recyclables, Moss & Company did all this nonsense to s...
I've been so impressed with the responsiveness of Moss & Company Property Management that I was completely shocked when I came on this site to leave a review and saw negative feedback for them. My experience with Evergreen has been exceptional!
I recently moved into a Moss & Company apartment and my experience has been outstanding. They are quick at responding to any questions or concerns. Always on top of everything. If you are looking for an apartment in the Los Angeles area I highly recommend renting at a Moss & Company community.
Very happy with the building we live in. The manager is very good with customer service and we are glad we chose to be tenants of Moss.
Family operation property management and law is what the do.
Moss & Company will work with it's tenants in a caring and understanding way that ensures you feel at home in your home. Customer service of this level is hard to come by these days. I would recommend Moss & Company.
I moved in this apt at 14248 dickens st in October 2016 and its been a nightmare from day one , the manager that rented me this apt left the company the day i moved in so i was told the repairs and painting of my apt and cleaning the balconies which we had discussed would be handled by new manager...
I hate to leave a bad review however if I could leave negative stars I would. I have been a tenant for approximately 8 months now and during this time I have never been treated more poorly by a management company. The "management" should be ashamed of themselves. I have never called and not received...
I am very happy that I decided to move in to an apartment building managed by Moss & Company. The building I live at is well maintained and I haven't had any issues. The manager is always available when I need her. It is a completely different experience living here versus my previous rental which ...
It doesn't surprise me all the comments that I see about this company. this company is the worst company I've ever met out of 57 years I've had my own company and let me tell you I know how to run a company I've ran two apartment buildings and had my own company. this company is rude they let a man...
Worst property management company!!!!! They are so cheap and lazy and never have any consideration for their tenants
Leased an APT through Moss & Company for one year, and let me tell you not a good year. Paint was already damaged, some outlets didnt work, the air conditioner wasnt properly installed, The pipes in the walls made loud noises, hallways always smelled of urine and trash, water would not run properly,...
I live at an apartment managed by this company. It was mismanaged by the previous management company. It took about 4 months for their team to turn it around and now I am no longer embarrassed to have friends come over to visit.
I been living in this building since 1996. Before the manager was very nice and the company does kisten you and repair as needed, since Moss and Company held this building, this is worst experience i ever have. They are not co-opratives. They want to chargr for most the item they replaced. Too Bad. ...
It's amazing that this company is getting paid to a job but yet are incapable of doing so. My apt was leaking for over 2 weeks, i started by contacting the building manager and after 2 weeks of excuses and unreturned ph calls I decided to call the management company it self. I left 3 voice mails to ...
Really bad when it get to the point of customer service, they make it just complicated on you, asking to email things and don't even provide an email.
Been living with them for 13 months, its crazy the amount they lie to us and BS reasons they bring up for us. very dishonest company.
A great property management company. I moved to one of the apartment buildings managed by Moss. The manager is extremely helpful and seems very dedicated to making the tenants happy. I called late at night to put in a service request. I just thought I would be leaving a message but the manager pic...
Since Moss & Company took over the building which am living in I have seen a huge improvement . The building is a lot cleaner and a feel a lot safer living here.
All their staff are very professional and caring
If you are looking to live in the greater Los Angeles area, I would highly recommend contacting this company to help find an apartment.
I am a current resident at SINCLAIR LA which is owned by Moss & Company. I will say RENTERS BEWARE. They are amongst the worst property management companies I have ever witnessed and they do not care about their residents as long as the check clears.
I have been living at the SINCLAIR LA for abou...
Most perrofetional managment company with 5 star customer service. Always tenant are priority. I had few time experiance as their tenant in past 20 years.
Renters beware: I would RUN from renting any apartment owned or managed by Moss & Company. I have lived in many different apartment complexes and this company is by FAR the worst.
Property managers who represent this company are very qualified, ethical and care about their residents
A true sadness Moss & Company. They do not treat with respect or care about the tenants, at least the three people with whom I have spoken (Cristina, Luis and Betty) are according to them very professional. Sorry to say otherwise; That is what they have shown us for the treatment they give to tenant...
Remiediation of mold damage done cheaply and incompetently. Cut rate service for Montana Ave Apts.