Jen Jen

Review of Websource

Customer service is amazing, they always answer t...

Customer service is amazing, they always answer their phone, always respond to emails, they explained to me the delay with usps is very normal. Prompt service, websource is stress free. Compared to the other company I was with. With websource I don't have to constantly be calling to find out the status of a package. Keep up the good work. I'll definitely be ordering more stuff with them. And no annual fee is good. Although their rates are a tad bit high compared to others, you're paying for excellent, fast, stress free, service. :)

Update 3 years later - lately I feel like I pre alert in vain, always have to keep sending my invoice,when I pre alerted the amount.
Also slow email responses or none at all. A few times the delivery guy showed up to deliver items when I asked for it to be held at the warehouse, due to not having someone around to collect etc. Prices are getting ridiculous also, not making any sense order something for 13$ 2 pounds cost 150, next time I cost 113$. Just might have to make the switch