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Average ratingAverage
3.7/ 5

Based on 795 reviews

530%
434%
315%
25%
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What reviewers say about Vapiano

Generated with AI from 795 reviews on Trustburn · updated 4 days ago

Customers describe the venue as a popular hang-out with nice ambiance and space for kids, while noting the unique card-based ordering system and fresh preparation.
What does Vapiano do?

Vapiano is a restaurant that specializes in handmade fresh pasta, pizza, and salads served in a laid-back setting.

Are there any complaints about Vapiano?

The critical reviewers wrote that the staff can be rude at reception, queuing times are long, and the food does not taste good.

AI-generated from reviews on this page. Verify anything important with the company directly.

jaime vicrod
Reviews 1

We ordered some spaghetti carbonara and carbonara salmone and it tasted great. They also prepare it at the moment in front of you.

Very nice and quiet place.

The system is different, they give you a card when you enter, you have to go to the counter you want to order the plate you want and when they give it to you you have to put the card in a reader and the cook puts what you have ordered.

When you leave you give your card and you already pay what you have consumed.

The 2 pasta dishes and 2 small waters 25.

Karl Schoitel
Reviews 1

You stand in line forever, the cooks prepare the food. I just love to and in the end you pay as much as with your regular Italian ...

Next time I'll go a few blocks further to the L Osteria.
The food is comparable there, but at least you save yourself the long queuing.

I think the concept of Vapiano is exhausted.

Daniel F.
Reviews 1

Was eating there today. No child noodles available. Supposedly no cola in the pasta area. Later it turned out: in the other pastabereichen and at the bar readily available. In addition, staff unbelievably unfriendly. Get upset about the general working conditions, and those who are fed up with everything and finish work at 9 o'clock. "No matter what happens here".

Was my first and last visit there .....
Other Vapianos are much better !!!!

Klara D.
Reviews 1

Unfortunately, I cannot recommend the branch. The service was very slow and not very friendly. It took us over 15 minutes to get a menu. It wasn't very crowded. The drinks continued slowly. The next table couldn't stand it and drank its own water. Some of my food was already cold and our starter was forgotten. On the whole, the visit was not exactly nice.

Nab H
Reviews 1

This is one of favorite places to eat in Hamburg. I love the way the space is designed and allows you to try different things each time and enjoy with your friends. In addition, the food has flavors and fresh herbs. Nothing against German cuisine, extremely bland so was a quite welcomed.

Octavia Bellamie
Reviews 1

The best Vapiano in whole of Germany
This vapiano have chefs who cook with heart and care
Therefore, the taste is really delicious
Every time they cook, they always ask to add onion, chilli, cheddar cheese, etc.
Always satisfied going out of here with stomache stuffed with delicious pasta

Claus C
Reviews 1

The inventor of the Vapiano concept is awesome. Better you can not get it to generate a lot of revenue with little staff. For groups or the quick lunch break okay. Show kitchen, own pasta making and the pizza maker also good, but I do not like queuing for my food. And it is not cheaper

Florian Brandenburg
Reviews 1

Tasty but too expensive.
Feels a little careless.
Plate noodles 11 (small) drinks 4
For that you have to get everything yourself and there is no view, apart from white walls and a few plants, something steep.

Jean-Luc Winkler
Reviews 1

Significantly rising prices over the years, shrinking portions, ever-worsening service. The loyalty program does not remain true to itself, so that one-if the card is accepted once-can be surprised by the 'advantages'. Tasty otherwise nothing to complain about!

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About Vapiano

The Home of Handmade Fresh Pasta. Popular hang-out - specialising in fresh pasta, pizza, and salads in a beautiful, laid back restaurant.

Vapiano is a popular restaurant chain that has become the go-to destination for foodies who love handmade fresh pasta, pizza, and salads. The company was founded in Germany in 2002 and has since expanded to over 200 locations worldwide. Vapiano's unique concept of combining high-quality ingredients with a relaxed atmosphere has made it a favorite among diners of all ages.

One of the things that sets Vapiano apart from other restaurants is its commitment to using only the freshest ingredients. All of their pasta is made by hand on-site every day, ensuring that each dish is bursting with flavor. Their pizzas are also made from scratch using only the finest ingredients, including fresh mozzarella cheese and San Marzano tomatoes.

In addition to their delicious food, Vapiano also offers a beautiful and laid-back atmosphere that makes it the perfect place to hang out with friends or family. The restaurant's open kitchen design allows diners to watch as their meals are prepared right before their eyes, adding an extra level of excitement to the dining experience.

Vapiano's menu features a wide variety of dishes to suit every taste preference. Whether you're in the mood for classic Italian favorites like spaghetti carbonara or margherita pizza or something more adventurous like truffle mushroom ravioli or shrimp scampi linguine, there's something for everyone at Vapiano.

But what really sets Vapiano apart from other restaurants is its commitment to sustainability and social responsibility. The company sources its ingredients locally whenever possible and uses eco-friendly packaging materials to reduce waste. They also support various charitable organizations through donations and volunteer work.

Overall, if you're looking for delicious handmade fresh pasta, pizza, and salads in a beautiful laid-back setting with an emphasis on sustainability and social responsibility then look no further than Vapiano!

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