UrbanBound

4.7 · 158 reviews
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Abdir Hirsi
Reviews 1
2020-12-24 18:10

My experience with UrbanBound was excellent. Lisa ...

My experience with UrbanBound was excellent. Lisa @ UrbaBound made my move as easy and stressless as possible. The movers were also professional and on time in packing up my house items and transporting them across states. I will definitely recommend them.

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Emilio Garrido
Reviews 1
2020-12-17 12:28

UrbanBound did a fantastic job. I was no even clos...

UrbanBound did a fantastic job. I was no even close to my house, due to COVID19 restrictions. and they made the whole process very easy for us. They were very professional, provided plenty of opportunities to communicate and make adjutments. The driver was very professional and treated me as I was p...

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Jennifer Aguilar
Reviews 1
2020-12-16 15:10

Theresa helped me through out my process of onboar...

Theresa helped me through out my process of onboarding. Everyone I spoke to was very professional and efficient. They valued my opinion and thoughts through out my move, I am very impressed by Urban Bound.

Theresa was very kind, and checked in on me as often as she could so that she can help with...

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Brittney Webber
Reviews 1
2020-12-16 09:33

Seamless process from point A to B! I moved from S...

Seamless process from point A to B! I moved from SF to NJ and the team at UrbanBound help to provide me quality moving quotes, excellent service and unparalleled communication throughout. I would highly recommend to anyone looking to make a big move without the hassle!

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Natalie King
Reviews 1
2020-12-15 06:40

I used UrbanBound for relocation services, moving ...

I used UrbanBound for relocation services, moving halfway across the U.S. Their customer support was very communicative and helpful throughout the whole process. They always followed up and made the process very easy. I highly recommend UrbanBound for your relocation services.

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Brendan Hill
Reviews 1
2020-12-14 05:37

MY consultant, Ashley, was wonderful. She was mor...

MY consultant, Ashley, was wonderful. She was more than accommodating and did all that she could to help me with my move--- at the start of the corona pandemic in March, no less! Their web portal is interactive and easy to use. I absolutely would recommend UrbanBound for corporate relocations.

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Shondra Warren
Reviews 1
2020-12-14 00:02

UrbanBound handled my stipend funds from my compan...

UrbanBound handled my stipend funds from my company to help make the relocation process simple. Customer service was excellent, Megan was my direct point of contact; she answered every question I had no matter how many with a calm, professional and knowledgeable response! I truly appreciate her and ...

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Chelsea Smith
Reviews 1
2020-12-06 09:33

This has been the most stressful experience workin...

This has been the most stressful experience working with UrbanBound. I have to use this company to manage my relocation package and it turns out I have to do the work they re being paid to do. I wish so desperately that I could ve handled this on my own. My relocation consultant was on vacation with...

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Erica Lee
Reviews 1
2020-12-04 19:09

Theresa Padillia and UrbanBound were a great reloc...

Theresa Padillia and UrbanBound were a great relocation experience. My employer Zillow partnered with them to relocate me up/down on the West Coast. Easy to communicate, organize and budget your move! Thankful for my company for providing this service.

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Lurm
Reviews 1
2020-12-03 20:34

They failed to communicate between us (their custo...

They failed to communicate between us (their customers) and pods company. We had to call pods directly and aggressively and constantly call the urban bound rep just see where we were in the process. As a result, it is too late to use the PODS company.

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Michelle Brown
Reviews 1
2020-12-03 12:47

UrbanBound and Sarah held our hand through an inte...

UrbanBound and Sarah held our hand through an interstate move that had a lot of moving parts over the holidays. Our move could not have gone better! Sarah was calm and patient when we were not necessarily on our best behavior! ;) I would use them again in a heartbeat!

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Nina Connolly
Reviews 1
2020-11-18 23:34

Urban Bound was a great service that helped me out...

Urban Bound was a great service that helped me out with my move from Baltimore to Memphis. They were a big help in covering some costs that weren't outlined in the benefits. They also covered our AirBnb expenses for our long drive to Memphis. When you're moving a lot of little things add up to cos...

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Govind M
Reviews 1
2020-11-17 02:39

UrbandBound was the relocation handler for my rece...

UrbandBound was the relocation handler for my recent job change. I got an introductory e-mail followed by a phone call. All my questions associated with the relocation were answered (moving household belongings through U-Haul, storage duration/fees, temporary travel to scout rentals with my wife, us...

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Jon Bone
Reviews 1
2020-11-05 08:39

Laureen at Urbanbound was very helpful in my reloc...

Laureen at Urbanbound was very helpful in my relocation. She assisted in getting my temporary housing, U-haul, both cars moved and my final move. She also helped get a trip home arranged to make closing on my sold house easy and the overall experience was very good. I recommend using Urbanbound t...

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Maffy Rodrigues
Reviews 1
2020-11-04 09:49

UrbanBound is AMAZING. They have made numerous of ...

UrbanBound is AMAZING. They have made numerous of extremely helpful resources available to me have also been super helpful throughout this move. I have learned so much from their resources and it has helped me adapt to my new location very easily. I was a bit confused about my relocation budget plan...

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Kieran Prendergast
Reviews 1
2020-11-02 21:11

Two days into this and it's the most miserable mov...

Two days into this and it's the most miserable moving experience ever. Rep is urging me to use companies that are double the cost of my relocation allowance. I asked her to just book U-haul for me and she sent a low effort email to a generic email address and immediately went unresponsive. I will be...

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Rachel Lenz
Reviews 1
2020-10-22 00:55

UrbanBound was very helpful in making my move go a...

UrbanBound was very helpful in making my move go as smoothly as possible. Jovie was the consultant that helped me and was very good at communicating the necessary information to me regarding my move and was especially attentive whenever I had questions or concerns. I would definitely recommend Urban...

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Emmanuel Tolentino
Reviews 1
2020-10-15 23:29

Urbanbound made my transition to San Francisco and...

Urbanbound made my transition to San Francisco and my life easier, they are very professional and know everything about relocation, their partners are also great doing their jobs.

its people are very friendly, excellent service, they were always there to help.

Grace was my relocation consultan...

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Ray Lilly
Reviews 1
2020-10-08 09:43

I accepted a job offer and had to relocate out of ...

I accepted a job offer and had to relocate out of state on fairly short notice (2.5 weeks). My wife and I were in the process of selling our house, packing, and finding her a job in our new city. UrbanBound was able to assist us with booking a hotel during an apartment hunting trip on short notice. ...

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Fernanda Yamana
Reviews 1
2020-10-08 07:13

UrbanBound really made my relocation less stressfu...

UrbanBound really made my relocation less stressful, and working with a consultant was very helpful! They make sure all your needs are covered, and the platform is user friendly and you can keep track of your planned expenses and what is the budget for each variable. Also, you submit your invoices i...

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Patrick Ozark
Reviews 1
2020-10-02 07:28

UrbanBound provided a centralized and intuitive pl...

UrbanBound provided a centralized and intuitive platform covering all necessary and potential services required during relocation. Their relocation consultant was enthusiastic and helpful throughout the whole process, eliminating much of the stress that typically accompanies relocating.

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Nicholas Yenner
Reviews 1
2020-09-27 01:01

Very unimpressed so far! I ve spoken with my speci...

Very unimpressed so far! I ve spoken with my specialist/consultant one time. The only support I ve received is an email for moving estimates, which I still do not have over a week later and is something I could have done myself. This has been the most stressful move I ve ever had! At this point I ho...

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Craig Hopkins
Reviews 1
2020-09-18 05:36

Excellent!

Excellent!
This is the 3rd time I have been through the corporate relocation process and this was the best!.. the relo agent (Bob B) was very knowledgeable, experienced and present responding quickly to any questions that came up.
The app for managing expenses was easy to use and track status.
Re...

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Sam Frohman
Reviews 1
2020-09-16 07:49

The staff was very courteous and eager to help out...

The staff was very courteous and eager to help out. They made my move much easier and were there to help whenever I needed them. I would recommend them to anyone trying to move to a new place as they make it easy to access all of the necessary resources while moving!

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Michael Koich
Reviews 1
2020-09-14 10:47

Urban Bound has made my relocation simple. Althou...

Urban Bound has made my relocation simple. Although I didn t use much of there services, the customer service was great. Before talking to my consultant I wasn t even sure how my relocation worked. Before being able to ever any of my questions, I was sent an email with a video attached. The video c...

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Jacqueline Squire
Reviews 1
2020-09-11 19:26

Urbanbound services were provided as part of our r...

Urbanbound services were provided as part of our relocation benefits with a new employer and we could not have been more happy with their services. It was easy to sign into their online portal and see our benefits. If we had a question, there was an Urbanbound consultant assigned to us who was very ...

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Jasmine Powell
Reviews 1
2020-09-10 08:01

I had a great experience with UrbanBound when relo...

I had a great experience with UrbanBound when relocating from Michigan to Massachusetts. My consultant was very helpful in booking moving services and was always willing to help, and the final move was very low-stress as a result!

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Meegan Hallem
Reviews 1
2020-09-06 21:15

I had an excellent experience with UrbanBound and ...

I had an excellent experience with UrbanBound and would definitely recommend their services.

I was anticipating a stressful long-distance move to a new city. But UrbanBound turned it into a seamless relocation. Rachael, my Relocation Consultant, was amazing and helped me with every aspect of the ...

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Robbin Mouton
Reviews 1
2020-08-28 16:56

UrbanBound is a professional company handling relo...

UrbanBound is a professional company handling relocation packages for transitioning employees. My experience, with UrbanBound, is awesome. Sara Bavender is amazing and my relocation process was seamless.

Your help is greatly appreciated.

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Sandra Carter
Reviews 1
2020-08-22 14:08

UB was very helpful during our relocation, my cons...

UB was very helpful during our relocation, my consultant assisted in scheduling rental truck and was prompt to answer any questions I had. It definitely eased up a whole lot of anxiety to have UB assistance during our move from OH to VT. Would recommend.

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Sara Warncke
Reviews 1
2020-08-15 01:28

Theresa was my Urbanbound relocation consultant an...

Theresa was my Urbanbound relocation consultant and honestly can t say enough wonderful things about her- overall she was very helpful and quick to respond to any of my questions. I also thought when I initially made my move for work, I d have this financial burden of relocation expenses as I was tr...

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Hannah Norton Kirkeiner
Reviews 1
2020-08-10 02:14

I had such a great experience with UrbanBound! The...

I had such a great experience with UrbanBound! They lay everything about your move out so simply and take care of everything! The moving companies they work with are just as helpful and communicative. Never missed a beat, got everything where it needed to be on time and in perfect condition, and mad...

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Pandurang Kolekar
Reviews 1
2020-08-05 15:03

It was great experience to avail the relocation se...

It was great experience to avail the relocation services provided by the UrbanBound. UrbanBound consultant answered my question and concerns in helpful manner ensuring smooth transition to Memphis. Be it travel, packing, housing, they managed it very well. Thanks UrbanBound!

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Curt Eshbach
Reviews 1
2020-07-28 06:41

Moved from East Coast to West Coast and UrbanBound...

Moved from East Coast to West Coast and UrbanBound was great to work with. The customer service was friendly and helpful. They helped me ship my car which arrived safe and sound and on time. I had an issue with my Uhaul trailer at pickup, I called UrbanBound and left a message and within minutes my ...

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Hale Medeiros
Reviews 1
2020-07-23 15:01

UrbanBound was essential in helping me organize an...

UrbanBound was essential in helping me organize and streamline my relocation efforts. I was grateful for their professionalism, availability, timely-feedback, and coordination throughout my relocation process. Highly recommended!

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Michael Nurse
Reviews 1
2020-07-22 10:54

Urban Bound made a very disruptive time more manag...

Urban Bound made a very disruptive time more manageable and significantly less stressful. The staff was very responsive, professional and sensitive to our specific needs. The web portal was loaded with extensive tools and info. The direct billing option made the process much easier to manage. It was...

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Michail Michailidis
Reviews 1
2020-07-21 04:34

Moved from Denver to the Boston area using UrbanBo...

Moved from Denver to the Boston area using UrbanBound. My experience with the UrbanBound portal itself as well as my relocation consultant, Ashley, is very positive and I would recommend this service to anybody who wants to minimize the pain and stress of moving.

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Yashsvi Singh
Reviews 1
2020-07-14 06:12

If relocations were so simple and fun as UrbanBoun...

If relocations were so simple and fun as UrbanBound makes it.. I suggest everyone relocate atleast once a year! They handled everything and took care of my move from TX to LA with such ease. I'm so glad my company uses their services. They are quick to respond and manage everything for you. All you ...

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SeaBreeze Brit
Reviews 1
2020-07-09 21:15

With one and a half weeks left until my move, I st...

With one and a half weeks left until my move, I still have had almost zero useful responses and have gotten to use almost zero of my relocation bonus. I got one quote from the company they use for 3x my bonus amount, and they've gone unresponsive since then. If my company didn't use this company I w...

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Teja Peela
Reviews 1
2020-06-28 20:27

UrbanBound is not a service you should use unless ...

UrbanBound is not a service you should use unless your employer is requiring you to. They are unbelievably slow and at times, completely unresponsive. They have to approve every single decision you make for your move even if it s within the your relocation budget provided by your employer.
The move...

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Mary Rimmer
Reviews 1
2020-06-28 15:57

Theresa Padillia and UrbanBound were very helpful ...

Theresa Padillia and UrbanBound were very helpful in getting me moved from Maryland to Tennessee! Thank you for being so prompt and helpful. The only issue I ran into was with Uhaul, which sadly was never resolved and really screwed up my move when they wouldn't abide by the guaranteed delivery date...

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Drew Scroggs
Reviews 1
2020-06-25 04:20

This was the most convenient company that has ever...

This was the most convenient company that has ever had anything to do with my move. My relocation specialist was available pretty much anytime that I needed him and he was always quick with responding whenever we reached out. Would definitely recommend this company for anyone in the future.

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Mary Uertz
Reviews 1
2020-06-16 19:47

It was my first time using a relocation service, a...

It was my first time using a relocation service, and I wish I had access to UrbanBound for all my prior moves. Bob was the agent assigned to help, and he was great in facilitating the services and answering all the questions that my husband and I had about vehicles/movers/payments/etc. It was a huge...

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Kathie Wise
Reviews 1
2020-06-13 23:41

So far - so shabby! We have to use this service in...

So far - so shabby! We have to use this service in order to recoup some of our relocation expenses. To date - we have done nothing but phone tag with our assigned 'specialist'.
She has been on vacation - doesn't tell any of us - I wouldn't have known if I hadn't called her again and again. (which I...

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Jonathan McCullum
Reviews 1
2020-06-11 09:36

I had a wonderful experience with UrbanBound when ...

I had a wonderful experience with UrbanBound when I relocated from Sacramento California to Burlington Vermont. I had a personal advisor through the process who would regularly check-in by email. The website is very user friendly. I'm very happy that UrbanBound was there to help.

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Anthony Moss
Reviews 1
2020-06-10 01:25

My overall experience with UrbanBound was fantasti...

My overall experience with UrbanBound was fantastic. I had to moved from Florida to Tennessee so I was definitely a little nervous about the process. My move consultant reached out to me immediately and walked me through the process and answered all my questions. Another great help was the online po...

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Monica Fernandez
Reviews 1
2020-06-06 23:47

I had a great experience working with UrbanBound. ...

I had a great experience working with UrbanBound. The representative assigned to my case was very prompt with her responses and she went above and beyond to ensure I got the most out of my package. Once requested, all transactions occurred promptly and seamlessly. Would recommend.

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