They took forever to get my order to me. Since it ...
They took forever to get my order to me. Since it did not arrive in time for my project i needed to return it and they made me pay the shipping to return. Cheaper prices but terrible service that you have to pay to return products.
Used them a couple times and only recently had to ...
Used them a couple times and only recently had to reach out with a support question. Very responsive which meant a lot to me. Icing on the cake so I decided to write a review. Thanks Provantage!
Been buying from Provantage for years and all of m...
Been buying from Provantage for years and all of my orders were always on time and filled perfectly. Best satisfaction guarantee in the business! Plus, their prices offer substantial discounts. I recommend Provantage for all IT needs.
If I could review this company as no stars, I woul...
If I could review this company as no stars, I would. Very poor customer service. I ordered a deep freezer and accidentally ordered the chest instead of an upright freezer. Within 1 minute of placing the order I called the customer service number to cancel the order and was told that the order could ...
!!! ZERO stars for Provantage amid false advertise...
!!! ZERO stars for Provantage amid false advertisement and misleading paying customers !!!
One of the few places I've found that actually sel...
One of the few places I've found that actually sells real OEM replacement bulbs for Panasonic projectors, not some shady knockoff claiming to be original like pretty much everything on Amazon. Their ordering process is a little bit of a pain, hence the 1 star I knocked off.
Horrible experience. On top, I get spam email from...
Horrible experience. On top, I get spam email from them. Spend the extra $9 (in my case) and go with a normal company.
Great products, amazing prices. We used to have t...
Great products, amazing prices. We used to have to order all of our parts from several different sites, but now-I can just log on, and get everything we need. Well done.
AVOID. Non-existent customer service. My orders ke...
AVOID. Non-existent customer service. My orders keep getting cancelled without even a cancellation email, a call or anything. Company ghosting me and my 5+ requests for any explanation.
Ordered a replacement part for an OtterBox defende...
Ordered a replacement part for an OtterBox defender case for an iPad and it turned out to be the wrong size for my iPad. Had to pay for shipping myself to return and was only reimbursed for the item not the return shipping so all in all was at a loss out of pocket and no product.
wouldn't buy from them again
Updated 1/10/2020. It has taken over a month to ge...
Updated 1/10/2020. It has taken over a month to get this issue resolved. OPPRESSIVE return policies! ZERO STARS - Received my Unifi cameras quickly from this seller. Cameras turned out to different than what they advertised on their website (bait and switch). Not allowed to return without an RMA. Y...
Buyer Beware......
Buyer Beware......
You better hope you never have to return anything.
After purchasing from provantage for nearly a decade we finally got a batch of thin clients in that were bad.
We alerted provantage of the problem immediately but they offered no assistance except to contact the manufactu...
I absolutely love this place for various reasons. ...
I absolutely love this place for various reasons. First off, they always have best or near best prices on most parts im looking for, and if something is out of stock they reach out an order it for you, and it gets to you about as quick as if they had it in stock themselves. Its really nice to be a...
Simple the best when purchasing my techs .. so cra...
Simple the best when purchasing my techs .. so crazy prices at all times, buy with confidence as any problem arise, they will resolve it without struggle
I would leave zero stars if I could. I ordered a c...
I would leave zero stars if I could. I ordered a current model Samsung blue ray player on Black Friday 11/24/17. Instead of honoring the price Provantage cancelled my order and stated that the product was not available. The product is available. Shame on this company for being so deceitful. Avoid th...
Chris was extremely nice and helpful and she shoul...
Chris was extremely nice and helpful and she should be commended.
I will never use this vendor again.
I will never use this vendor again.
I purchased parts from Provantage for a business project based on their indication that the parts were in stock and could ship over night. I paid a premium for over night shipping. I passed on other vendors I have done business with in the past based on the f...
never had a problem with them.
never had a problem with them.
the open box specials are terrific.
they were able to get me an item that no one else had.
Would give zero stars if I could. Ordered a part,...
Would give zero stars if I could. Ordered a part, called to make sure it was in stock, paid for overnight AM delivery. You can probably guess where this is going - three days later it still hasn't arrived. Called to check and was told it just shipped today. WILL NEVER DO BUSINESS WITH THIS PLACE...
**UPDATE: I've changed my rating from 1 to 3 afte...
**UPDATE: I've changed my rating from 1 to 3 after Provantage made things right.
I ordered some bulk cat6a cable from Provantage. I received an email a few days later saying it was backordered and wouldn t be shipping for a couple weeks. I needed it sooner, so I called and cancelled the order....
Exceptional customer service. Had a technical prob...
Exceptional customer service. Had a technical problem with a laptop, emailed customer support and within minutes they replied and advance shipped a replacement. Big thank you to Julie K.
My friend was looking for cases for his chromebook...
My friend was looking for cases for his chromebook on other sites, and they all were above 30 bucks. When he visited this website, the prices were were unbelievably low. Yet the quality was un surpassed. im going to deal with them more in the future
Love working with Provantage. They respond quick,...
Love working with Provantage. They respond quick, usually have inventory when others dont, provide great terms, I LOVE the person I work with for orders! Always prompt responses, really nice and ship on-time!
Very good transaction, better pricing than Amazon ...
Very good transaction, better pricing than Amazon or Ebay & very fast shipping. Received Serger in 2 days. That's good service. Thanks!
I have no experience shopping with these people, b...
I have no experience shopping with these people, but after reading the reviews I will be paying the 179 for the BARBIE dreamhouse instead of the 140 Provantage is offering. Too many negative reviews to give you my money. Thanks everyone for the heads up.
Absolute horrible management staff very rude and s...
Absolute horrible management staff very rude and some lady with dark hair that works with the vice president needs a lesson in manners
took months to issue my return credit, also had to...
took months to issue my return credit, also had to pay out of pocket a lot to ship back an item
I don't know about consumer electronics and some o...
I don't know about consumer electronics and some of the bad reviews thereof, but for business IT needs, Provantage has been my go to vendor for several years now. Easy to use website, excellent pricing, and quick shipping. What's more to ask?
Fantastic company! Love the products and the custo...
Fantastic company! Love the products and the customer service is unbeatable! I had to return something and get a new one and had the new laptop before I could even send in the old one. Would definitely buy from again.
Fantastic customer service, quick to ship and deli...
Fantastic customer service, quick to ship and delivered the product ordered as expected with no issues. Thanks!
The item we ordered (a laptop) was sent to us prom...
The item we ordered (a laptop) was sent to us promptly, but we realized it wasn't quite what we wanted, so we needed to return it and order a slightly different model. Provantage does not make it particularly easy to do returns. For that reason alone I'm not inclined to buy from them again.
Bought online. Fast shipping and I saved a bundle....
Bought online. Fast shipping and I saved a bundle. At first I thought it was wholesale but I ordered 1 case and it showed up two days later
BEWARE!!!!!! Terrible service. was sent damaged ...
BEWARE!!!!!! Terrible service. was sent damaged toner CPU unit and returned it right away. Took 4 weeks to get a credit issued to my card, however, I am pretty sure it still not has not been done as it has been over 5 business days and the credit has not appeared and they have not sent me the cre...
DONT ORDER FROM PROVANTAGE!! They ripped me off. I...
DONT ORDER FROM PROVANTAGE!! They ripped me off. I got the wrong product and make me pay for return, i shouldnt have to.... They are scammers and need to be shut down.
horrible experience don't bother giving them your ...
horrible experience don't bother giving them your money
Placed an order for 3 chromebooks, for my triplets...
Placed an order for 3 chromebooks, for my triplets, as birthday gifts. Paid extra for 2 day delivery and website said there were 66 in stock. Never received my order or a tracking number. Contacted via e-mail and representative said they would contact their distribution center and let me know. Never...
Please update that 1970's website.
Ordered the Logitech Z906. I got it for a great pr...
Ordered the Logitech Z906. I got it for a great price, plus it shipped and got to my home in less than 5 days. Excellent service. Would highly recommend!
After reading the reviews here I'd say this compan...
After reading the reviews here I'd say this company suffers from having a large number of very unreasonable people as customers.
My personal experience is excellent. Whatever I order is always received within the expected amount of time. If an item is in stock I receive it within a few days. If a...
Our #1 Vendor for our Company. We get 99% of our ...
Our #1 Vendor for our Company. We get 99% of our hardware and supplies from Provantage. Great customer service!
Placed an order in late March and when it had not ...
Placed an order in late March and when it had not arrived in late April the said it had an ETA of 4/29. That date came and went no order delivered. Emailed company and was told new ETA of 5/15. Date is here now, no order received. Emailed again and said we would like a refund of our funds. Got reply...
DO NOT ORDER ANYTHING FROM THEM ITS A SCAM!!! I or...
DO NOT ORDER ANYTHING FROM THEM ITS A SCAM!!! I order a nitro acer spin 5 and they gave me a regular nitro spin that s 300 worth less of what I paid for!! Dont do it
Ordered a next gen firewall with next day PM servi...
Ordered a next gen firewall with next day PM service and received an email that your GROUND shipment will be here next week! We'll see how they handle this error...
We are a small non profit & in July we ordered a n...
We are a small non profit & in July we ordered a new laptop & docking station, as well as a few other pieces of equipment. This was a huge stretch for our budget. The 2nd monitor kept going black, but it was a hectic time & the one monitor sufficed. Once our limited staff had a change to troubleshoo...
As I see others have now posted, they seem somewha...
As I see others have now posted, they seem somewhat famous for listing one item for sale and then selling something slightly different. What a shame I didn't check this first.
Excellent pricing, excellent selections, fast ship...
Excellent pricing, excellent selections, fast shipping, excellent customer service. I have been doing business with Provantage for a very long time both personally and professionally. A very satisfied customer.
Literally the worst company to work with. Horrible...
Literally the worst company to work with. Horrible support, idiot service and sales staff. May as well go direct because this place sucks.
I'm the IT manager for my company and I've been do...
I'm the IT manager for my company and I've been doing business with Provantage for over 15 years. They are frequently cheaper than Amazon and items arrive as fast or faster in most cases. The few times I've needed some help with an issue, they have been attentive to the issue and found a way to reso...
Dishonest about inventory (apparently they figure ...
Dishonest about inventory (apparently they figure the manufactures inventory is the same as their warehouse inventory) and won't do anything about taking an additional 2 weeks to fulfill your order.
Ordered from their website. Checked their online ...
Ordered from their website. Checked their online inventory and ordered the remainder of the inventory. I then received an email the next day that they no longer have the product and it would be 4 weeks. Why have an online inventory check if doesn't work.
been buying for over 12 years, not 1 issue, never ...
been buying for over 12 years, not 1 issue, never more than 2 days delivery, highly recommend
I have always purchased from Provantage every chan...
I have always purchased from Provantage every chance I get. They are a trustworthy company, and have always stood by their products. I have a computer consulting company, and we have been purchasing from Provantage for as long as I can remember. I purchased a Sonicwall Power supply yesterday at 3:00...
Great prices and always have excellent service! H...
Great prices and always have excellent service! Highly recommend
Ordered a item from the website. Item was damaged ...
Ordered a item from the website. Item was damaged upon arrival. Wanted pictures to prove damage, but there system will not let the emails with picture files attached go through. Never received a RMA#, found out later on that the product received was not actually the item ordered but a close copy of ...