Brian Lundmark

Review of ProVantage

Buyer Beware......

Buyer Beware......

You better hope you never have to return anything.

After purchasing from provantage for nearly a decade we finally got a batch of thin clients in that were bad.

We alerted provantage of the problem immediately but they offered no assistance except to contact the manufacturer

We continued to worked directly with HP for 2 weeks. With no resolution in site we attempted to exchange or return the thin clients

At first we were instructed that we would be hit with a restocking fee of 25%. If this wasn't bad enough we were then informed we would need to deal with HP directly as no return or exchange could happen as it had been 34 days and their return policy is 30.

Please think twice before before purchasing.