Updated 1/10/2020. It has taken over a month to ge...

Updated 1/10/2020. It has taken over a month to get this issue resolved. OPPRESSIVE return policies! ZERO STARS - Received my Unifi cameras quickly from this seller. Cameras turned out to different than what they advertised on their website (bait and switch). Not allowed to return without an RMA. You must email them (filling out a web form for this) and they will "get back to you" in about a week. A week to return an email? I finally heard from them telling me to "Please allow up to 20 business days for this process to go through. Once finished I will email you the return instructions and where to return the items.". Twenty days to get an RMA? So just now they send me an RMA number for only one of the two cameras. I have only 10 days to ship back to them (UPS only) at my cost! Because the second camera was opened they say that will be a separate RMA number. How hard can they make this process?