Placed an order for 3 chromebooks, for my triplets...

Placed an order for 3 chromebooks, for my triplets, as birthday gifts. Paid extra for 2 day delivery and website said there were 66 in stock. Never received my order or a tracking number. Contacted via e-mail and representative said they would contact their distribution center and let me know. Never heard back. Called the customer service number the next morning. Nice lady answered but then transferred me to the same rep I spoke with via e-mail. Not only was she rude, but she sounded as if I had just woken her up. She said my item is now on back order for over a month! I said that I would like my 2 day shipping money refunded as they did not provide 2 day shipping. Rep said she would have to talk to her manager......I also stated that their website said they had 66, of this particular chromebook, available, to which the rep replied, yeah, well I don t know who updates the website or how often that s done, so that s too bad for you . Too bad for me? You had no problem taking $800 from me immediately after placing the order. They are also linked to Samsung s website to buy from! Never again!