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Prijsvrij.nl

4.3· 573 reviews
Average ratingGreat
4.3/ 5

Based on 573 reviews

577%
47%
30%
21%
115%
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What reviewers say about Prijsvrij.nl

Generated with AI from 573 reviews on Trustburn · updated 3 days ago

Customers generally praise the website and customer service for being friendly and helpful, though some report issues with trip cancellations, communication delays, and problems with third-party transfers.
What does Prijsvrij.nl do?

Prijsvrij.nl is a travel booking platform that helps customers find and book trips at the best prices by negotiating deals.

Are there any complaints about Prijsvrij.nl?

Yes, the lowest-rated reviews mention specific complaints about canceled trips where customers had to pay in full but received no refund or voucher, as well as poor service including long wait times, unhelpful phone support, and lost money for rental cars.

AI-generated from reviews on this page. Verify anything important with the company directly.

p.c. kienlen
Reviews 1

It is price-free
Always book through you, good service, great website and also for customer service (by telephone) only praise: friendly, helpful and quick actions !!

Hans
Reviews 1

Dream trip for a dream price

Diagonal and good information about your upcoming holiday destination together with a very good price combination that other travel providers can only dream of. In short, super happy with price free.

Rozan Posthumus
Reviews 1

Wij zouden in juni een paar dagen met vriendinnen naar Ibiza gaan. In februari hadden wij deze boeking gedaan en in mei al tig keer gevraagd of het wel door ging, aangezien allang bekend was (als je het nieuws volgde) dat dit hem niet ging worden. Toch moesten wij de hele betaling voldoen, om vervolgens nog geen twee weken later te horen dat onze reisje alsnog geannuleerd werd...

Wij hebben een mail ontvangen dat wij een reisvoucher zouden krijgen. Hierop hebben wij destijds geen akkoord gegeven, maar we hebben hem ook nog niet ontvangen. Nu hebben wij 3 weken geleden een mail gestuurd naar Prijsvrij, omdat wij graag ons geld terug willen. Je raadt het al.. Tot op de dag van vandaag hebben wij nog geen reactie mogen ontvangen. Waarschijnlijk gaat dit ook nog wel even duren, want als het gaat om geld ontvangen zijn ze erg snel, maar gaat het om de terugbetaling kun je wachten tot je een ons weegt.

Wat een baggerservice!

Henry De meulmeester
Reviews 1

Been to Rome and Barcelona with price-free.
Had a great holiday and received an extra bill from the rental car on returning home (according to the company we had driven damage while we had photos of the return without damage)
A call to price-free and it was solved perfectly.
Next time definitely with price-free!

Tamara
Reviews 1

Waardeloos! Na tig slechte bel momenten waarbij we of slecht tot niet geholpen werden, uitgelachen werden aan de telefoon of na 40 min in de wacht te hebben gestaan gewoonweg niet meer geholpen werden want het was inmiddels 21u. Echter hing ik al vanaf 20.15 aan de lijn. Onze vakantie geannuleerd,volledig betaald en nul respons over een evt terugbetaling of de werking van een voucher.
Het is ongelofelijk hoe slecht een reisorganisatie met hun klanten omgaat, bizar!

Christine Bogers
Reviews 1

We had planned a trip to Prague, unfortunately Prague got code orange and we have decided that we will do this as yet, but at a later time Price free has done everything possible to inform us of this, call and email and there have given us choices without grumbling and grumbling! Thumbs up to Price Holiday we received the voucher 3 days later with the email.

Marcel van Velde
Reviews 1

We had booked a car with the trip that would be ready at the airport. But unfortunately there was nowhere to be seen a car. After being on hold continuously, I took a taxi. Called back request submitted and emailed but still no response 5 days later. Now we have lost the money for the car and have to incur considerably more costs for taxi and renting another car. What a sad organization with very bad service and communication.

Meanwhile 40 days later and still no decent solution has been received. Say every time they are going to refund the cost of the car, but still haven't seen a cent. What a drama organization. Cheap turns out to be expensive but again expensive. Better book your trip through a decent company.

Jolanda Groothuismink
Reviews 1

Our trip to Fuerteventura has been canceled 3 days before departure. Despite many attempts to ask questions about options for rebooking, cancellation or questions about canceled flight, price-free did not find out what our trip was like until 3 days before our departure date. We could have known this weeks earlier and therefore avoided stress. Fortunately, paying back the travel sum went smoothly. That makes up for a bit, but I no longer book through price-free.

Frank Weerts
Reviews 1

Travel booked at Prijsvrij.nl to Greece. Departs from DUSSELDORF Herakloin. When returning home suitcase in 3 places. PRICE-FREE COULD NOT MEAN ME. Was very disappointed about this. Could not even leave a complaint. To prevent this for others. By giving advice they can then take out a good travel insurance. As an entrepreneur, he would try to prevent this and note down all complaints and pay attention to this. Now understand that this is a partnership with Raynair. So good buy and customer no longer counts as this but paid. Too bad there is no human advice and understanding. So no more for me next time and paying a little more for something more service.
GREETING Chelsey Weerts.

Marco Booter
Reviews 1

Toppers at Prijsvrij !!
Earlier in 2019 already used the services of Price-free, so now come back. All steps are clearly explained, and again helped well for a nice trip and price. The communication is simply top, you know exactly where you stand.

Rick Benes
Reviews 1

Cheat with advertised prices. Holiday booked at price-free for 650 euros pp. After a few days we receive an e-mail that there was miscommunication with the travel organization fti and that only rooms were available that were 300 and 400 euros more expensive, absurd amount of course. Or we could do exactly the same trip as we had booked, but not via FTI but via Sunmix, our own travel organization of price-free. In that case we would have to pay an additional 175 euros for the same holiday.
It is very coincidental that this happens to several people. Since they offer the same trip with their own travel company for 175 euros more expensive, you soon get the suspicion that the trip you originally booked never existed, but that this is used as a bait to book a trip that is actually 175 euros more expensive is then what they represent.
I have indicated that I would like to make that journey through Sunmix, but that they may give a discount out of leniency so that we can make the trip for the agreed price. They had absolutely nothing to know about this, I was even accused of threatening staff (which I would never do of course). I was then informed that they are canceling the trip and I will get my money back within 5 days (hopefully). Now I have to wait another week before I can actually book the trip with another organization, never again without price.

Mike
Reviews 1

Prijsvrij.nl is a handy site where you can easily book a holiday! We (my girlfriend and I) have been booking with Prijsvrij.nl for a number of years. The service is good, if you have a question or are bothered with something you can easily send an email that will be answered as soon as possible. I would like it if I could tick "near beach" or "near center" at the filters. A top site for the rest!

Mall Teunis
Reviews 1

Hugely disappointed in Price Free. Booked in February '20 for a family holiday to Lanzarote. It will be code yellow from 1 July, but we don't want to take the risk of being stuck there. Made a proposal 7 weeks before departure to pay for the entire trip and receive a voucher for it. But unfortunately not an option. Now have to pay 800 to cancel, they are not at all thinking along with the customer. There you go as an 'early booker'. In any case, they have lost this customer!

Phebe Herremans
Reviews 1

Hi everyone!

Our situation: We also knew that there was a good chance that we would not leave for Mallorca on June 21, and wanted to cancel our trip. We could, but we would lose 80% of our amount.
At that time we had not yet made payment (had been postponed by corona).

The woman who spoke to us (Patricia) advised us to wait a bit longer, but in the meantime we kept getting payment reminders.

My desire to leave was already over then, but my friend wanted to make the trip, so we asked if a rebooking was possible.
That was possible, for the price of what we paid per person.
We absolutely had to make a decision that same week (it was then Thursday), otherwise rebooking was no longer possible.
The options were: cancel and lose 80%, rebook and be sure, but impose 50% of the total travel amount, or wait.
We chose to rebook to have some security. Last Sunday we paid everything neatly.

Payment was visible in My Price Free on Tuesday, with the amount of our rebooking as 'overpaid', but that was normal according to them, because Sunmix had yet to confirm the rebooking.

Yesterday we heard that our original booked trip was canceled, as well as our rebooking, and that we would get a stupid voucher.

They can keep their voucher, we just want our money back!

Nice detail: the money from our rebooking suddenly disappeared from 'My Price Free'.

And now of course I don't get any response from them either.

Does anyone know what to do?

I can't even begin to describe how much stress Price Free has already given us ...

A Buchter
Reviews 1

Ik zal hier echt niet boeken, super teleurgesteld!!!!
Blijkbaar al veel vaker gebeurt, zo te lezen bij eerdere berichten.
Dinsdag namelijk een vakantie geboekt , dat dacht ik tenminste, een aanbetaling gedaan, maar kreeg een berichtje , dat het nog niet doorgevoerd kan worden.
Dat we meer zouden horen naar 2 werkdagen, maar nog steeds niks erbij gedacht en ik dacht gewoon het gaat door.
Maar, dus niet, de touroperator kon onze boeking niet verwerken of terug vinden.
Dus, helaas, we hebben gewoon pech en kregen ter compensatie een kortingscode van 25 euro.
Ik wou dezelfde vakantie opnieuw boeken, blijkt de vakantie opeens 200 euro duurder geworden.
Wel super gek, ik had namelijk contact met iemand via Facebook, die hetzelfde mee heeft gemaakt en bij hem hebben ze het bedrag, toevallig ook van 200 euro gecompenseerd.
Ik ga hier echt vakantie meer boeken!!!

Lisa Tielrooij
Reviews 1

Een superleuke site met mooie aanbiedingen, maar als het om service gaat heb ik hier geen woorden voor.

Ik wilde een naam wijzigen.

Hiervoor heb ik 8 keer moeten bellen.

30 minuten in de wacht gestaan gebruikelijke belkosten + 50 cent per gesprek. Toen er werd opgenomen zei Anne W.
ik kan niets voor u doen mevrouw ik moet eerst navraag doen bij pelikaan reizen. U hoort zo snel mogelijk van ons. Hiervoor 30 minuten gewacht op een antwoord van 30 seconden.

Prima ik netjes afgewacht na 4 dagen vroeg ik mij af of ik nog bericht zou krijgen dus ik ben weer gaan bellen. 30 minuten in de wacht gebruikelijke belkosten + 50 cent. Elvira M. kon mij alleen vertellen dat ze nog niks hadden gehoord van pelikaan. Dus ik was nog steeds geen stap verder ik heb gevraagd of de manager mij kon terug bellen aangezien zij niet aanwezig was. Dit was geen probleem volgende dag zou ik gebeld worden.

Volgende dag : NIET GEBELD. Aangezien ik zelf ook werk ben ik na mijn werk maar weer gaan bellen en wat een toeval de manager was niet aanwezig ! (lach me rot)

Hierna nog gesproken met :
Danique B
Pleuni de H
Konden mij natuurlijk niet verder helpen!

Weer gevraagd of de manager mij terug kon bellen de volgende dag.

Uiteindelijk de manager gesproken, die mij ook niet meer kon vertellen

Uiteindelijk waren de kosten 175 euro. Dit is niet netjes aangezien er 3 partijen profiteren van mij. Easyjet vroeg 130 euro voor de wijziging aangezien zij de stoel annuleren en dan weer een nieuwe boeken, om daarna mijn oude stoel weer te verkopen aan een andere klant! ERG NETJES!!!

Pelikaan reizen wilde ook wel even 25 euro voor de naamwijziging.

Prijsvrij vroeg hiervoor 20 euro.

Jammer. lesje geleerd

Georgina Block
Reviews 1

Excellent service! For the 2nd time booked through price free. The first time is great, good hotel everything neatly arranged. Return flight did not take place due to strikes, new flight arranged by price free, no need to worry about. Good communication, very satisfied!

Irma Jenner
Reviews 1

Prijsvrij : Het is de eerste site waar ik altijd op ga kijken om onze vakantie te boeken, we gaan nu al een paar jaar via Prijsvrij op vakantie, en dit bevalt ons uitstekend. Goed aanbod van vakanties,
Als ik bel met vragen wordt ik altijd vriendelijk te woord gestaan, met veel geduld, en de juiste informatie.
Vriendelijk, behulpzaam en geduldig Top personeel van Prijsvrij.

bram luteyn
Reviews 1

@Prijsvrij You can book your vacation there. Enjoy a week in Gran Canaria. Booked and pays. Then a mail comes to pay just 360 extra, yes it has just become more expensive. How so? We just booked for that price on your site? This feels like a SCAM. I want my money back! Straight away! I do not recommend anyone to book via @price-free! Then you call to ask how that is possible? 3 x 20 min on the line but no will not be recorded.

Donny van Haastert
Reviews 1

Vakantie ok... maar jullie klantenservice is echt slecht te noemen! Probeer al 2 keer te bellen en sta meer dan 25minuten in de wacht met een vreselijk muziekje en geen idee hoeveel mensen er nog in de wachtrij zitten? Hebben jullie maar 1 iemand die de telefoon (beantwoord)?

Nog 2 minuten is het 17.00... en zit al 28min in de wacht nu?? Gaan jullie om 17uur toch hopelijk niet sluiten he?

stefan oben
Reviews 1

because I book several (low season) holidays per year, the price is also very important to me. In the search I would personally like it if I could see immediately (or indicate via the filters) whether the transfers (from airport to hotel and vice versa) are included, this can sometimes be up to 100 euros extra per booking.

Nina Ghamari
Reviews 1

Na wat flinke problemen te hebben gehad met prijsvrij hebben ze het toch wel opgelost. Zolang je met ze in contact blijft zijn ze toch bereid om met een compensatie te komen.

Ik kon mijn heenreis niet halen door omstandigheden. Daarna is er verteld dat het mogenlijk was om mijn heenvlucht om te boeken, maar later bleek dat toch niet zo te zijn. Door die fout kost mijn eigen aangeschafte retour zon 80 meer.

Prijsvrij heeft daarna contact gezocht en kwam met het voorstel om de 80 ter compensatie te vergoeden. Ik ben blij dat er toch nog een oplossing voor het probleem is gevonden!

Carin Versteeg
Reviews 1

Only booked a trip through price-free. Clear site and the best price. If you have questions, you will be helped quickly and professionally by telephone. Unfortunately have to cancel a trip once. Even then neatly and correctly helped. That is why we once again opted for price-free.

Corry Kuen
Reviews 1

Lanzarote we come in February with Price Free
I regularly book airline tickets myself and an apartment directly to a sunny holiday destination because I always end up cheaper. Due to the corona virus, I did not dare and wanted to opt for a package holiday. I saw the Prijsvrij commercials on TV. Let's have a look ... couldn't believe my eyes. The trip was cheaper than I would book myself. Not even a deposit. We did not have to think about that ...... Lanzarote we will enjoy again in February.

Fieke van Esch
Reviews 1

In January we had already booked a trip for 4 people to go to Egypt in August. The corona made it exciting whether this trip continued or not. 3 weeks before our departure, Prijsvrij indicated that the trip was canceled. Very annoying. But the most exciting thing was of course our paid money. Would we get that back or a voucher. Compliments for Price-free within 1 week we have received the total sum refunded. Next year again via Prijsvrij.

Jannicka Bakker
Reviews 1

Great to travel with price-free holidays

Great to travel without worries. Correct handling and clarity in case of problems. also the customer service does everything to help you therefore 5 stars for this website!

saskia damstra
Reviews 1

Canceled our holiday 2 months ago due to the corona. The uncertainty in Spain is simply too great. Every time we should receive a message from PrijsVrij, but that has not happened. Today they'll call you up to say we have to go on vacation anyway, or we'll lose the money. But apologies for not responding earlier. Well that is of no use to us. I cannot arrange everything within 12 hours. Not even with work and especially not to find a babysitter for my pets. Worthless company. Really do not book through them, because we are going wrong! Because they don't respond to mail!

Andre Belt
Reviews 1

Vakantie geboekt bij prijsvrij.nl.
Perfect georganiseerd en vooral overzichtelijk.

Dinsdagavond laat geboekt en woensdag alle papieren in de mail en in het speciale portaal. Vrijdag al vliegen. Perfect!!

Informatie over het hotel klopte ook precies. Ik ben erg tevreden!

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About Prijsvrij.nl

Op Prijsvrij.nl vind je alle reizen voor de beste prijzen. Wij hebben de allerbeste deals voor jou onderhandeld. Bekijk & boek direct online!

Prijsvrij.nl: Your Ultimate Destination for Affordable Travel

Are you looking for a reliable travel agency that offers the best deals on your dream vacation? Look no further than Prijsvrij.nl! We are a leading online travel agency that specializes in providing affordable and high-quality travel packages to our customers.

At Prijsvrij.nl, we understand that planning a vacation can be stressful and time-consuming. That's why we have made it our mission to simplify the process by offering an extensive range of travel options at unbeatable prices. Whether you're looking for an all-inclusive beach holiday, a city break, or an adventure trip, we've got you covered.

Our team of experienced travel experts has scoured the globe to bring you the best deals on flights, hotels, car rentals, and activities. We work with some of the world's most reputable airlines and hotel chains to ensure that our customers receive top-notch service at every step of their journey.

One of the things that set us apart from other online travel agencies is our commitment to transparency. We believe in providing our customers with all the information they need to make informed decisions about their travels. That's why we display all costs upfront so there are no hidden fees or surprises when it comes time to pay.

Booking your dream vacation with Prijsvrij.nl is easy and hassle-free. Simply visit our website and browse through our extensive selection of destinations and packages. Once you've found what you're looking for, simply book online or contact one of our friendly customer service representatives who will be happy to assist you.

We also offer flexible payment options so that everyone can afford their dream vacation without breaking the bank. You can choose from various payment methods such as credit card payments or installment plans which allow you to spread out your payments over several months.

At Prijsvrij.nl, we pride ourselves on delivering exceptional customer service before, during, and after your trip. Our team is available 24/7 via phone or email should any issues arise during your travels.

In conclusion, if you're looking for affordable yet high-quality travel packages from a reliable source then look no further than Prijsvrij.nl! With unbeatable prices on flights, hotels & activities plus flexible payment options & exceptional customer service - booking your next adventure has never been easier!