PC World

3.3 · 246 reviews
currys.co.uk Write a review
C
Claire Wood
Reviews 1
2020-09-22 15:14

Brought all white goods from Currys in the last 12...

Brought all white goods from Currys in the last 12 months & had to exchange 2 items, took a while to sort my cooker out roughly 5 mths till they admitted the cooker was not fit for use!! And then my TD, control panel malfunctioned though they were very quick to sort this out so Thank you Currys, we ...

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Jools Day
Reviews 1
2020-09-16 09:40

Told me that an error message that keeps coming up...

Told me that an error message that keeps coming up on my old laptop is a hardware problem and that I need to buy a new laptop. Took laptop to an independent shop and they found that there was a software conflict which was easily fixed for a fraction of the cost!

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patricia smith
Reviews 1
2020-09-14 01:53

We asked for help from a manager who asked another...

We asked for help from a manager who asked another member of staff to help who then went to ask another person to help us !!! After 20 minutes of waiting we walked out and purchased our items from amazon 30% cheaper with next day free delivery. Lots of staff just chatting amongst themselves. Frustra...

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Sagar Prakashchandra
Reviews 1
2020-09-13 12:20

Gone to buy a washing machine, apparently liked i...

Gone to buy a washing machine, apparently liked it, but totally marketing speech for money grabbing, say FREE DELIVERY but when decided to pay, list of Extra charges starts,, end total ends with 80 quids extra on top of appliance price

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m harries
Reviews 1
2020-09-05 14:03

It's well located and has a lot on offer I was loo...

It's well located and has a lot on offer I was looking for a new laptop was surprised by the choice available. Sales assistant was good and very informative he helped me make my choice with his knowledge and practical demonstrations of the laptops I was shown.

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Tara Anu
Reviews 1
2020-08-21 07:02

Nothing good to say than the shop presentation,

Nothing good to say than the shop presentation,
On till 13/01/19
At 2.15pm 4 people working over there, they have to learn how to welcome to customers, as this biggest company, we waiting on the till they speaking foreign language between them also eating something infront us than giving important...

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Naz Ism
Reviews 1
2020-08-21 05:08

There was no one to assist and when we asked coupl...

There was no one to assist and when we asked couple of workers we were told we are busy and someone will come soon. They were only a few customers in the shop but the workers were more interested in chatting within themselves and setting More

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Jitxy
Reviews 1
2020-08-08 18:06

The workers have no idea what they're talking abou...

The workers have no idea what they're talking about. At least have some true knowledge of computers as well as mobile phones before going on your way to sell it.

I'm not even being toxic when writing this review, but honestly they have no idea about a lot of products.

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Lee Phillips
Reviews 1
2020-08-04 03:29

I'll miss the old days where you can walk into a s...

I'll miss the old days where you can walk into a shop and buy a telly without any of this faff to keep me 'safe'.

Enjoyed the bit where I was rung up with instructions on what to do when picking up a telly.

Thinking if this is the new normal then god help us all.

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S
Sunny Das
Reviews 1
2020-08-03 14:48

Good Customer Service But Long Queues

Good Customer Service But Long Queues



The gentleman on the phone said that they can price match it and then i went to the store but there were 6-7 people waiting at customer services and only 2 computers to process refunds and returns. This was not a gripe because i had time to kill but if ...

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Gary Smith
Reviews 1
2020-07-25 06:26

I was the only one at the collect order desk and a...

I was the only one at the collect order desk and after 5 mins I get KNOWHOW come over and check if my order was ready to collect. Didn't really KNOW HOW to check as she asked the other colleague if the click n collect orders had arrived.

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Iain Holding
Reviews 1
2020-06-25 18:53

One of the worst shops I have ever been to. Staff ...

One of the worst shops I have ever been to. Staff are more concerned with talking to each other than serving customers. Why Currys consider this to be acceptable behaviour is beyond me; and clearly they do since they do nothing to correct the problem.

I went in to buy a new printer on Tuesday and...

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TheHomer19910707
Reviews 1
2020-06-22 22:34

Two times I asked about my reservation for laptop ...

Two times I asked about my reservation for laptop in 2 other peoples. They said wait 5min and you will get it. I wait around 30min. They already forgot me. In 3th time when I asked that someone can sort out my problem one lady done it in 5 min. The rest of crew is useless....

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Paul Hambleton
Reviews 1
2020-06-10 01:00

Online order was two days late.

Online order was two days late.
Got their number from call centre. Rang about 4 times no one ever answered.
Call centre told me they had in stock. Went all the way down there to collect. Guess what ...yep was not there

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