One of the worst shops I have ever been to. Staff ...

One of the worst shops I have ever been to. Staff are more concerned with talking to each other than serving customers. Why Currys consider this to be acceptable behaviour is beyond me; and clearly they do since they do nothing to correct the problem.

I went in to buy a new printer on Tuesday and not one member of staff came and asked if I needed assistance. I was standing in the printer aisle looking at the different products trying to ascertain which would be suitable for my needs. I tried to attract the attention of nearby staff but as I said, they were engrossed in their own conversations and quickly moved away as I approached.

At the service counter, there was one person dealing with an enquiry with a customer, which quickly swelled to three members of staff all concerning themselves with this one customer. How flattering, if only I could receive such undying attention.

After about 45 minutes, I eventually decided on which printer to purchase, but only after reading almost every printer description on show and reading all the info on every box. In the end I selected an HP office jet, but again no one was available to explain the "instant ink" procedure or its benefits.

When it came to paying, I was "served" by one of the three people that were so concerned with the one customer earlier. He must have been mightily relieved that I had done his job for him and all he had to do was take payment. But even this simple task was devoid of any semblance of customer service, being more interested in trying to flog me one of their extended warranties rather than asking if I was happy with the machine I had chosen.