New River Auto Mall

4.1 · 94 reviews
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Robin Craig
Reviews 1
2020-12-24 14:35

I had my Tiquan serviced on Sat 3/20/21. The exper...

I had my Tiquan serviced on Sat 3/20/21. The experience from start of scheduling to service desk person was a great experience. They were very friendly and professional. You could tell they enjoy their job. I would recommend them to everyone.

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Daria Webb
Reviews 1
2020-12-15 04:15

Great experience for buying my first car! The ener...

Great experience for buying my first car! The energy there is awesome. Everyone is so friendly and informative. Dennis at Hyundai helped me with finding a car I liked and that would fit me financially, I will definitely be going back if I ever need another.

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F N
Reviews 1
2020-12-10 19:40

Happy with Shay our sales representative. This was...

Happy with Shay our sales representative. This was the fifth place we were working with to get a vehicle. Didnt play all the usual Car high pressure salesman games. Two hours drove our new car home.. he called back the for a follow-up make sure everything was okay with the vehicle and we were stil...

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Ronald Mitchell
Reviews 1
2020-12-05 13:57

I bought a Land Rover lr3 vehicle from Hilton head...

I bought a Land Rover lr3 vehicle from Hilton head Hyundai before I leave with the vehicle I was told that the engine light that was on will go away by the next day and if it doesn t I should take it back so the can check on it. The engine light did go off the next day but came back on so I took it...

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Aston Haughton
Reviews 1
2020-11-25 22:59

Firstly, the atmosphere in the building was breath...

Firstly, the atmosphere in the building was breathtaking. The personnel at sales was very courteous and more so knowledgeable of the products for my car. He went beyond the ordinary to assist me. The clerk who attended to me was second to none. In my opinion, customer service is their mantra. Thumbs...

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Charl Cilliers
Reviews 1
2020-11-17 15:52

If you're looking for any Jeep product. You need t...

If you're looking for any Jeep product. You need to speak to Nick Russell. I shopped around to several dealerships (9) and went back to Nick because he knew EVERYTHING about Jeeps. I'm super excited to enjoy my new 2020 Gladiator and grateful Nick was able to help. 100% satisfied.

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Kelsey Lyon
Reviews 1
2020-11-08 23:47

All in all, my experience at Audi Hilton Head was ...

All in all, my experience at Audi Hilton Head was great. My boyfriend and I drove from Atlanta to see a specific vehicle. Once I saw it I was sold and was ready to move forward with the purchase. Chris McCabe helped us and he was fantastic. Very friendly and easy to work with. He made the process ve...

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Troy Arnold
Reviews 1
2020-10-13 10:44

Britta and Jim T. made my experience a wonderful o...

Britta and Jim T. made my experience a wonderful one. I came down from Maryland to make a purchase. They laid out the red carpet for myself and my wife. Dealerships in the Maryland area need to take notes from this dealership on how to treat your customers when buying a car. I'll be back in a few ye...

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Hilary Boslet
Reviews 1
2020-10-10 12:01

To begin, my father is 91.5 years old and suffers ...

To begin, my father is 91.5 years old and suffers from dementia. He has greatly diminished mental capacity. Unbeknownst to me, on 6/12/17 he traded in a 2017 Ford Escape (with less than 600 miles) and bought a brand-new 2017 Tiguan Wolfsburg Edition from Hilton Head VW. I discovered this sometime in...

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James Merkel
Reviews 1
2020-10-10 10:46

My Santa Fe KeyFob was bad, so I bought a new one ...

My Santa Fe KeyFob was bad, so I bought a new one for $322, then had to schedule a reprogramming of the KeyFob for about another $140. I got home and my wife's KeyFob doesn't work. Nobody in service told me that I needed to bring in the other KeyFob associated with that car. When I called service...

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Eric Smith
Reviews 1
2020-10-07 12:49

My wife and I drove 3 hours to this dealership for...

My wife and I drove 3 hours to this dealership for a Toyota Tundra limited that they had listed. I must say that it was one of the better experiences that we've had at any dealership and we have been to many. I want to give a special thanks to a young man by the name of Alex who never made us feel p...

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Larry Parker
Reviews 1
2020-10-04 21:26

After posting this rating, I found that I was not ...

After posting this rating, I found that I was not advised of the Free Flat Tire Roadside Assistance coverage for three years offered by Continental Tire. It was just luck that I went back to the page found when I was shopping for the tires and noticed it. So I registered the tires. I feel I should ...

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Mark Domanski
Reviews 1
2020-10-04 07:08

Horrible dealership! Beware of the "Bait & Switch...

Horrible dealership! Beware of the "Bait & Switch." We set an appointment to look at a car for my 16 year old daughter. We arrived after speaking to a salesman and magically the car sold 5 minutes before we got there. BRUTAL EXPERIENCE!!!! They gladly offered us another car - for a whole a lot...

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Tara Moore
Reviews 1
2020-10-02 07:54

2 years ago we purchased a car from peacock VW in ...

2 years ago we purchased a car from peacock VW in Hardeeville, SC. It was a really good experience so we went back about 2 months ago and purchased another car. When I test drove the car, I realized the cruise control didn't work, the back tint in window was all bubbly, and only 1 of the 4 speakers ...

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Suzanne Hood
Reviews 1
2020-10-01 05:57

We had another amazing experience at Audi Hilton H...

We had another amazing experience at Audi Hilton Head today! This dealership knows how to treat their customers. I personally sold cars for 11 months and was taught the pushy sales approach (which I never adapted to). Jim, Robert and Sonny had a genuine interest in getting me the car I wanted at the...

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Joe Catalano
Reviews 1
2020-09-25 02:34

I had been considering buying a new car. Didn't ne...

I had been considering buying a new car. Didn't need one but I am always looking. My wife and I stopped by the volkswagen lot while out for a drive. As is par for the course a salesman was approaching and like most people we were thinking oh here we go again. But I have to say this time it felt diff...

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Rebekah Roe
Reviews 1
2020-09-18 08:53

Mike and Shay were awesome to work with! Both were...

Mike and Shay were awesome to work with! Both were very kind and made our buying experience very pleasant and comfortable. Jessica was very friendly and kept our babies entertained during our test drive, and Alex made the finance portion of the deal quick and easy. Overall, we are extremely pleased ...

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Nanette Straub
Reviews 1
2020-09-15 03:29

I would highly recommend Peacock VW. Nice environ...

I would highly recommend Peacock VW. Nice environment. Good inventory. Ask for Greg Weaver. No pressure. No going back and forth to the manager. He knows what he s talking about. He can get what you want so you ll be happy. Great guy. Will definitely buy from him again .

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Ryan Schmidt
Reviews 1
2020-09-10 19:56

Peacock Auto Mall provided the best car buying exp...

Peacock Auto Mall provided the best car buying experience my wife and I have ever had. Between the state-of-the-art facilities and the world-class staff, this dealership stands above the rest. We visited their Chrysler Dodge Jeep Ram lot and were immediately greeted by their friendly and knowledgeab...

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Tina Cecelia Williams
Reviews 1
2020-09-10 06:07

My Son has my 2013 Grand Caravan at school which i...

My Son has my 2013 Grand Caravan at school which is 3hrs away. It was smoking from the hood so I called and left message at Peacock. Ms. Shiloh Rudd returned my call and scheduled a time for my Son to bring the vehicle in the next day.

She gave me an estimate on car repair and car rental fees sin...

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Kelly H
Reviews 1
2020-08-14 02:19

Avoid all dealers here. Bought 2 cars from here. T...

Avoid all dealers here. Bought 2 cars from here. The first car stopped going in reverse. The second had multiple mechanical problems costing thousands of dollars. Talked to many people with similar experiences of their cars having mechanical problems from here. Just awful

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Denyse Nodden
Reviews 1
2020-08-10 11:59

I gave them 1 star because there wasn't an option ...

I gave them 1 star because there wasn't an option for 0. When this dealership was owned by Jim Hudson we were very happy with it.
We bought 2 cars there and sent our son there. He also bought 2 cars.
I would not buy a bottle of water from Peacock if I was thirsty.

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john piantanida
Reviews 1
2020-08-06 02:57

Awesome service department, the Mgr Gino and assoc...

Awesome service department, the Mgr Gino and associate DJ, made sure my experience servicing my Dodge Ram was pleasant. Gino went above and beyond, he was very understanding, professional and resolved all of my issues. The place is spotless, it s an easy wait while enjoying free coffee and water, or...

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Carter Shubert
Reviews 1
2020-08-01 02:21

This dealership is terribly unprofessional and wor...

This dealership is terribly unprofessional and worthless. I called ahead of time to make sure the car I was looking at was available and when I arrived after driving for 2 hours they tell me it has a transmission problem and can t be driven. They didn t think to tell me about the issue with the car ...

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Cindy Harney
Reviews 1
2020-07-23 07:18

My family has been purchasing vehicles from Roy at...

My family has been purchasing vehicles from Roy at Porsche of Hilton Head for years! We are always treated like family when we shop there. I appreciate that they make the buying experience quick and painless. I purchased a vehicle at another dealer (unfortunately) and they kept me there for over fou...

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Scott Shepherd
Reviews 1
2020-07-16 13:23

Absolutely awful experience. Vehicle had multiple ...

Absolutely awful experience. Vehicle had multiple safety issues I had to resolve myself. They never kept their promises or did their job. From trying to sneak in an additional $900 to reimbursement and cancellation of policies I did not want I had to do all the work. Wont respond or return calls or ...

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Edelma F
Reviews 1
2020-07-09 14:05

Peacock auto mall is great! But NOT THE AUDI DEALE...

Peacock auto mall is great! But NOT THE AUDI DEALERSHIP. They're unprofessional, rude, hard to contact, inconsiderate and awful service that I have experienced with Audis my whole life. Service not good, customer service is,awful. Maybe they're just stereo typing me but this is the worse Audi deal...

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Kimberly Chase Crawford
Reviews 1
2020-07-07 18:33

I have bought over 20 cars and this was by far the...

I have bought over 20 cars and this was by far the best - they found exactly what I was looking for and made it happen without deviating from my plan or budget and were super friendly. Very knowledgeable, efficient and sincere, and it was a great experience! In less than 3 hrs I had exactly what I w...

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Joseph Gring
Reviews 1
2020-07-06 00:26

I was traveling from Florida back home to Connecti...

I was traveling from Florida back home to Connecticut and the front left tire on my A-3 needed to be replaced. Although I bought my car in Connecticut rather than Georgia, Judy, the wonderful service manager, squeezed me in, and got me out of there in exactly one hour (which I spent in their absolut...

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Barbara Bienvenue
Reviews 1
2020-07-03 15:45

I am from NY .I brought my first Sante Fe , a cer...

I am from NY .I brought my first Sante Fe , a certified one my buying experience was the best I've ever had . Now 7yrs later time for that one to retire and I was looking for another. Only Sante Fe for me . Most comfortable car I've had. (bad hips ).

Had several people here tell me to go to ...

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greg shepherd
Reviews 1
2020-07-02 04:07

Please do not buy a car from these people, especia...

Please do not buy a car from these people, especially a guy named Gregor with the Porsche dealership, we bought a 2015 Roush Mustang from him that had some minor corrosion on the right front part of the hood, he ASSURED ME that this issue was covered under the FORD Warranty, it wasn't and he REFUSED...

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Ted Saul
Reviews 1
2020-06-11 13:36

We had issues with our Q7 heading into HH for spri...

We had issues with our Q7 heading into HH for spring break. I called asking for an appointment and was set up quickly and with thorough info: price, time of repair, availability of parts, etc...It sucked having to deal with it but the dealership's (Chris') responsiveness was great.

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Bunny Norell
Reviews 1
2020-05-26 11:54

My engine light came on over the weekend so I call...

My engine light came on over the weekend so I called at 9:15 AM Monday and was told to bring my car in at 10. I d asked for an oil change and tire rotation which were due as long as the car was there. I was able to take advantage of their shuttle service to get back home and when the car was done t...

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Laureen Hadley
Reviews 1
2020-05-19 02:05

I have done business with Gregor two years ago and...

I have done business with Gregor two years ago and just traded in my Boxter for a Macan-the process was so easy! Literally I test drove the Macan yesterday and went back today and everything was ready for me. I wasn t even there 20 minutes! Everyone there is professional, curteous, and honorable. I ...

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Darell Warren
Reviews 1
2020-05-08 10:45

I have bought multiple vehicles from these people,...

I have bought multiple vehicles from these people, always had a wonderful experience there as long as I was spending money, lots of money, but every time I need to talk to someone about a gap insurance refund or a warranty refund when I trade in a vehicle, the experience has totally opposite, as lon...

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Dick Hoagland
Reviews 1
2020-05-04 12:43

Again, Britta was a pleasure to work with. The Di...

Again, Britta was a pleasure to work with. The Discovery Land Rover was the 2nd. Car that we have bought through her in 9 months. She is very knowledgeable about both Jaguars and Land Rovers. She has done her homework and research and it shows in her presentation and makes for a very pleasant buy...

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Mike Testa
Reviews 1
2020-04-20 21:32

My 2016 Audi needed a new Audi battery, tuned to t...

My 2016 Audi needed a new Audi battery, tuned to the car's system. Mark Frieseman, in service was extremely helpful in expediting this, once my car was towed to his service department. I remarked at being surprised that a new Audi battery, installation and tuning amounted to over $600 when I went to...

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Michele Sargent
Reviews 1
2020-04-12 22:59

I got a car for my daughter. Antonio made the shop...

I got a car for my daughter. Antonio made the shopping experience so simple. I told him what i was looking for and he found her the perfect car. He made things go so smooth and simple. I definitely recommend Audi/Volkswagen of Hilton Head.

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Tim Glover
Reviews 1
2020-03-26 13:15

We had an wonderful experience purchasing our 2013...

We had an wonderful experience purchasing our 2013 LR2 from HEATHER Carlsberg at Jaguar Land Rover Hilton Head. Heather was a delight to work with. She made us feel very comfortable and confident with our purchase. From the time we entered the lot, to the time we left with my dream vehicle, the e...

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James
Reviews 1
2020-03-18 14:48

My wife and I have purchased several cars from thi...

My wife and I have purchased several cars from this mall over the last few years. Most purchases were pleasant, except for one. That's why I'm here. About a year ago, we wanted to upgrade my sedan to an SUV to accommodate our growing family and after looking online found a Jeep in our price range th...

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Rafael Cornejo
Reviews 1
2020-02-27 04:11

I just had a really bad experience at VW. After sp...

I just had a really bad experience at VW. After spending 11/2 hrs with a salesman who would let me alone in his office for quite some time, he told me he was going to email me in 2-3 hrs all the information (price) I had requested for a Tiguan. He never did so I called him two days later , and after...

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Dustin Dwyer
Reviews 1
2020-02-07 07:57

My wife and I have had the best experience with Au...

My wife and I have had the best experience with Audi Hilton Head! We have bought 3 Audis from Corey just this year and each time was easy and straightforward. From the moment we walked in we were greeted by Corey and never felt any pressure from him. He is a genuine person and listened to our needs ...

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Brandon
Reviews 1
2020-02-03 01:43

Peacock Internet Team really needs a lesson in han...

Peacock Internet Team really needs a lesson in handling buyers. 1. Don't deceive customers 2. Don't string along a customer 3. Respond in a timely manner 4. Customer ask to put a deposit down on a vehicle and you ignore them 5. Ryan Stowell, your customer service was a regrettable experience.

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Hinesville Towing
Reviews 1
2020-01-22 19:40

I bought a pre-owned truck in April. While complet...

I bought a pre-owned truck in April. While completely satisfied with my experience at the dealership (Peacock Audi), my experience since then has been less than ideal. Part of the sale was a "we owe" order to fix the passenger side window tint. This was not something I asked for, it was offered by ...

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Kyle W
Reviews 1
2020-01-19 01:32

My salesman, Ben, made my car buying experience ab...

My salesman, Ben, made my car buying experience absolutely perfect. My wife called trying to get info on an STI from Sarah who I had already been dealing with. We called around 10 AM, 2 PM came and i hadn't heard back from Sarah. Finally we called and asked for any salesman, we just wanted to buy th...

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