I have bought multiple vehicles from these people,...

I have bought multiple vehicles from these people, always had a wonderful experience there as long as I was spending money, lots of money, but every time I need to talk to someone about a gap insurance refund or a warranty refund when I trade in a vehicle, the experience has totally opposite, as long as I'm giving them money it's all good, as long as I'm wanting a refund or something that don't involve dumping money into their pockets, they're always unavailable they don't return my calls and it's weeks and weeks before I can get someone. Good service should not just go with money in their pockets, if they don't know how to treat their customer when the sale is over then I will not be buying from here again. I mean really? Over $100,000 over the last few years to them, and this is how I get treated now, shame on you peacock. It was the Dodge dealership by the way, if you need someone in finance you will be out of luck or be waiting for atleast a week for a call back.