Kelsey Lyon

Review of New River Auto Mall

All in all, my experience at Audi Hilton Head was ...

All in all, my experience at Audi Hilton Head was great. My boyfriend and I drove from Atlanta to see a specific vehicle. Once I saw it I was sold and was ready to move forward with the purchase. Chris McCabe helped us and he was fantastic. Very friendly and easy to work with. He made the process very seamless and was very knowledgeable.

The one complaint I do have is with the sales manager. I was very happy with the car I had scheduled time to see and wanted to leave with that car. Unfortunately, the sales manager tried to sell me any other vehicle without asking me what features or colors I was interested in just to make a few extra dollars. It was frustrating. I hate car dealerships for this reason alone and was hopeful I wouldn t have that experience with a luxury dealership. He would have known I was not interested in any other vehicle if he had just asked.

In the end I left very happy with the car I wanted and am planning to work with Audi Hilton Head in the future.