Tara Moore

Review of New River Auto Mall

2 years ago we purchased a car from peacock VW in ...

2 years ago we purchased a car from peacock VW in Hardeeville, SC. It was a really good experience so we went back about 2 months ago and purchased another car. When I test drove the car, I realized the cruise control didn't work, the back tint in window was all bubbly, and only 1 of the 4 speakers worked. The day I gave them the check, they wrote down those 3 items that they were supposed to fix. Well they never did the speakers because it wasn't a "safety issue". I called them the following week to see what could be done about it and I was told that they would split the cost with me and would eat the rest of the cost. I'm sorry but it was supposed to be fixed with the other problems. Please be aware when things need to be fixed and make sure they are taken care of before you pay for the vehicle because now I only have 1 working speaker in a car I just bought.