To begin, my father is 91.5 years old and suffers ...

To begin, my father is 91.5 years old and suffers from dementia. He has greatly diminished mental capacity. Unbeknownst to me, on 6/12/17 he traded in a 2017 Ford Escape (with less than 600 miles) and bought a brand-new 2017 Tiguan Wolfsburg Edition from Hilton Head VW. I discovered this sometime in late June when my father told me he had bought a new car.
Initially my father and stepmother, who is 88 years old, went to Hilton Head VW to look at a possible new car for her. Hilton Head VW sold her a 2017 Volkswagen Tiguan Wolfsburg Edition for $31, 330.50. This vehicle, as you know, has a fair amount of added technology and CarNet, none of which my stepmother can understand nor use. She does not have or use a smart phone. In other words, the dealer hoodwinked her into buying a car beyond her needs.

The dealer revealed to me that as my parents were leaving the dealership my father decided spur of the moment that he might want a new car as well. The dealership also sold him a brand-new 2017 Tiguan Wolfsburg Edition.

The trade-in given was $18,000 for the Ford Escape (with less than 600 miles on it). The Tiguan was sold to him for $30,897.36. My father signed an agreement to pay $179 per month for 72 months (6 years) for the remaining $12,897.36. Please recall: my father is 91.5 years old.

A few days after I arrived in SC to care for my parents, from my home in Colorado, my father told me he didn t want the car anymore . On 10/19/17, a woman called from VW Credit to say they wanted to come and remove the car from my father s possession. Without fully knowing the details, I told her the car could be removed per my father s wishes. A local tow truck came on 10/20/17 and removed the car.

My father is unable to write checks, understand numbers, money, dates, time, etc. He does not understand that his Tiguan was repossessed. He has greatly diminished mental capacity due to dementia, which is worsening progressively.

Now my father is missing the Ford Escape and the Tiguan. I understand from VW Credit that the car has gone to auction and we are unable to get it back. I also understand from VW Credit that the dealership is ultimately responsible for the entire trade-in transaction.

In short, I believe my both my stepmother and my father were defrauded by the VW dealership. They were sold expensive vehicles above their needs and capacities. I believe the dealership saw two elderly people with means and took full advantage of them.