Upon delivery one item came in that was not on par with the others and the company agreed to replace the shirt no problems. Quality clothing and work just wish delivery was a little faster but they let you know the lead times up front so you know how to plan. Best prices available when shopping arou...
Merchology provided great service and quick lead times.
Absolute best product and service ever! We were so impressed by the entire ordering process, support we received when asking questions, ease of placing the order, quality of clothing, precision in logo stitching and placement, shipping time line and EVERYTHING. I truly have nothing negative to say. ...
I would leave 0 stars if possible. Absolutely abysmal customer service; they promise merchandise on specific dates that keep changing, with a variety of excuses about why they can't meet the promised dates. BUYER BEWARE: Order from this company only if you're OK with waiting months for your order, i...
Very easy to use site and upload information. Once I confirmed my order I received an email from Gabi H. who walked me through the process and made it very easy to finalize my design. Great job Gabi, you made an unfamiliar process very easy!
Great comms, very positive experience, fully satisfied with the product and the logo.
Hello all,
I placed an order with Megan Noack and she was GREAT! Everyone in my Dept. I work in loves the jacket and want to place an order as well.
The Website was so so because I wanted the company logo on the right chest area, but the website only offered right and left sleeve. So last y...
Fastest promotional product company I've used to date! I stumbled across Merchology because they had a specific product I was looking for and I found it on thier website. I decided to order a batch from them so I uploaded my logo and received a proof email much faster than I anticipated. Even the...
I placed an order for 40 embroidered backpacks with them, with a really tight turnaround. They delivered the backpacks even sooner than anticipated and the embroidery looks great. They were easy to work with and responsive to my questions.
If you're in the market for custom apparel, Merchology is unbeatable. Their design process, customer service, and brands offered are second to none. We couldn't be happier with our order.
Easy company to work with and quick processing time.
I had a wonderful experience working with Miranda, my company ordered jackets and pullovers. Everything was great quality the personalized embroidery was nice. They even met my deadline early.
I had a great experience ordering from Merchology! I seen it online and thought I would give it a try to order some company shirts. Throughout the whole process we worked with a girl named Amy and she was very helpful and quick to reply to our questions. Shirts came in a timely manner and just the w...
Order 13 hats with the logo we sent. Kelly worked with me on the logo and how to enter it in as I wasn't sure on the colors.
The Nike Dri-fit hats were amazing! The finished product looked great.
Great experience with ordering my company's corporate clothing. We've ordered hats and golf shirts so far and will be ordering jackets and many more! Amy has been an amazing help as well.
I ordered jackets for work-Sonic Wash-and they turned out perfect! The logo was great and they came very quickly!!! Highly recommend!!
Super easy to work with and our shirts turned out perfect. Will absolutely continue to work with them.
AFTER PAYING FOR OUR ORDER, and waiting 2 weeks for proof, our shirts were out of stock. They wasted 3 weeks of our time. We did get a refund but what a bumbler.
Do not use this merchant. Website descriptions do not match what you will receive. They will not refund you or even work with you to resolve the issue. Terrible company. Buyer beware.
Best selection, Best Prices, Great Customer Service! We will be back !
I worked with Miranda for apparel for my small business. Great service and good turnaround - I will be using Merchology in the future.
I have now been trying to place a $3000 order for over two weeks with no luck. I have been trying to contact the sales rep daily for the last week looking for an update with no reply. I have decided to take our business elsewhere since clearly this company does not need or want our business.
Im very impressed with the quality and the service is outstanding!
I love Merchology! Their selection for items stays up to date. Easy to customize with our company logo and the proofs are provided fast! We purchased backpacks for the first time and the embroidery was beautiful! Our employees love them! Thank you!
Ordered custom logo t-shirts and they were perfect! Design was created for me and was very creative. Pricing was very competitive and quality of the shirts was great. Service and follow-up were the best. Order arrived sooner than expected. A great experience all around and I highly recommend this co...
ylie and Customer Service were top notch. She put up with all of my questions, changes, and variations when applying our logo to gray under armor polos. Delivery and processing were quick. Was very happy overall. Will order again.
Kelly Tracey-Wood
Go Configure
I have given this experience a 2 star only because I still do not have the product. My product was suppose to be shipped 33 days ago and still do not even have an updated ship date. When I email they say that they are still waiting on an official ship date from their Reno, NV fulfillment center. My ...
They did amazing with the products I ordered. Everything was made super easy. All I had to do was send the logo and they adjusted it to fit on the hats. The girl who helped me was awesome, her name was Rachael Meyer. Would definitely use them again.
Was very impressed with the holiday box they helped put together for my team, great communication and on top of items that were low in stock and had replacement items when needed. Very easy ordering process, highly recommend!
Great service, very communicative! Thrilled with the final product. Will use again and again!!!!
OUTSTANDING company!!! We love Merchology, and have used them extensively over the past year for various apparel items for our church. We've ordered Nike polos to Eddie Bauer jackets w/ embroidery, and the quality is amazing, and the communication/care from the team is top notch. Also, I love how...
I am copy/pasting my colleagues FB review, as she and I worked together recently with Merchology:
My strong suggestion is to find another company. Unless you are not on any sort of timeline or do not have any expectations. While I will not disagree that the shirt quality is great- this just means...
Everything was great! Between ordering, answering my questions and lead time, all was efficient and quick. Our group loved the bags as well!
Received our work hats, and they look AMAZING! Our logo came out perfectly, and the hats were a nice quality and breathable for our Florida weather. Our office staff and sales reps look so professional.
Seriously beautiful custom shirts, way exceeded my expectations. I bought two for clients and they were so nice, I bought two more! Super friendly staff and super fast shipping. Will not buy customized items anywhere else! LOVE them
I had the pleasure of working with Molly, who helped place a large order in a very quick time!
Also, Shyler was incredible. She went above and beyond - we had a product that was no longer available, and she kept me up-to-date on all progress and when we could expect to hear an answer. Above that ...
Choosing a company to embroider and screen print apparel to represent both myself and my business can be a daunting task. I ve found that there are two factors that are more important than any other when dealing with a new vendor. One being the quality of the final product and the other the level o...
Exceeded my expectations! Amazing embroidery, perfect color matching, exquisite product delivered!
Miranda Brady was very helpful and did my order exactly the way I wanted. Very easy to work with and professional. Quality work. Highly recommended .
I have asked for return service label 3 times due to poor quality of items for price and fit issues . Still no response left 3 emails and one voice mail message . Do not get their products .
Super helpful - super patient - super fast - super kind - 5 stars.
Merchology is a great company. Once you get over the idea of paying $50 to set up you logo, everything is smooth sailing. The website has a helpful chat service which allows you to ask any questions you may have about minimum orders, etc. After placing your order, a merchologist will reach out to yo...
I'm not sure what's going on but 2 previous orders were flawless, my most recent order was however a different story. I ordered polo's on Sept.05 and I was told up to 15 business days to complete, in order to be certain that I would receive them in time, I paid for expedited shipping.
On Sept 26,...
I ordered some The North Face jackets for my foundation. Merchology was an amazing company to work with, I was sent a personal email right after I made my online purchase, the order was processed and sent to me in a timely manner! I was very impressed, they jackets are beautiful! Will order from the...
I placed an order for Patagonias, and the entire process was fantastic! The people I worked with are friendly, professional, and responsive to questions and concerns. The quality was also superb. I m actually in the process of placing a second order!
The services and response time from Merchology was excellent. The staff was always helpful. The polo shirts we ordered came out awesome. The price point was excellent as well. I would highly recommend them to anyone looking for high-quality gear.
Very professional. Logo looks great. No issues when ordering. Great service. A little pricey for small orders as they charge for logo every time.
Fantastic customer service, competitive prices, quick turn around, and high quality products!
If you are looking for quality swag that customers actually use with your logo this is the perfect company. They think outside the box and all their items are things I would personally buy so of course I love all the different options to add my company logo! They have great customer service and quic...
Kelsey was extremely helpful through out the entire process. I was able to get exactly what I wanted and everything came out great and as expected. I will be ordering from Merchology again.
We ordered some Moleskine journals for our graduate student journal at GW's school of international affairs. They arrived quickly, were sold at a good price, and they look great! Great company to work with.
Great customer service, quality products and we love our golf shirts and ball caps.
Rachel and Anna provided me with EXCELLENT customer service. The colors for our logo were done incorrectly on some of our shirts. Rachel immediately placed a replacement order for these shirts. We were also missing three of our shirts and she put in the order request as well. We will be ordering our...
Great prices, quality & customer service (Rachael is the best).
As a new owner in a business, Miranda and the people at Merchology made the process of creating and ordering shirts for my company. The process is extremely simple and quick turn around time. I am also impressed with the stitching and embroidery as well as the screen printing. They have both held...
Merchology has top notch clothing and everything that they have made for us has looked great! Working with the team to get your logo just right takes a bit of time but they are very responsive and helpful. I will be ordering more company swag from these guys!
I hated it doesn t even begin to tell the story. Literally almost 20 days before I got the first prof on a screen-print order. The proof they know the prince was entirely too small for the shirt. I don t know why the art department wouldn t just use common sense and make it look appropriate. But the...
Recently purchased small branded luggage for our team. Online ordering very simple, proof process easy too. Goods arrived on time and looked awesome! We love this company!
We love using Merchology for all our employee swag. The products and customer service are top notch.
I should have read the google review - this was a not a postive experience, they were super slow with "proof" and then did not go the extra mile to actually show what the stitch would look like on the item - the items came and the items do NOT look professional AT ALL, they look like needlepoint - i...
Great job duplicating our company logo, and the Nike Polo shirts were top quality! Highly recommend, and will be back when we need more shirts!
We recently received our first order from Merchology and could not have been more happy with the quality of the logo stitching and the quality of the materials. We would highly recommend them and will certainly be placing more orders in the future.
Great customer service and the products turned out amazing! We love our new t-shirts!
I just ordered tshirts and polo shirts for our church, and I was very glad to find the best pricing on the shirt qualities we wanted. The order process was also super smooth, and I appreciated the communication throughout. We will definitely continue to order from Merchology in the future!
I had an issue with my order and it was not initially addressed. When more information and pictures were provided, Merchology stepped up and took care of me. Nick did a fantastic job of being for me every step of the way. Great products and my group will definitely do business with this company very...
Much better than running to our local T-shirt company and ordering on line with our logo was a simple job, we will order again
I was very satisfied with the product. The customer service was great!!
Holland is great to work with. Super responsive. We love the shirts we bought. Logo look great. Fits fantastic. Washes well. Super happy.
A great service! The shirts are high quality and the embroidery is superb. We had issues with other embroidery outlets with the logos pulling/shrinking after wash and these have none.
Ordered some custom Adidas sweatshirts for an end of year appreciation gift for employees. Service from Abby Jacobs was fantastic! She was super responsive and flexible. Merchology was able to drop ship our items to team members homes since we are currently not in office and everyone had their items...
I ordered three Under Armour polos for my son, who just opened a business. I supplied his logo to Kelsey, and just received the shirts. They look absolutely fantastic, and he was so surprised and happy to get them! Kelsey was great to work with and she made the ordering process easy and seamless....
Our company decided to order lots of shirts and hats from Merchology. We ordered in July, 2017 and it is now September 2017 and we have only received half of our order. Our estimated ship date was August 11th. It took two weeks to get the logo comp, but only because I asked for it, they seemed to ha...
Excellent customer service and high quality products! The Merchology team was very responsive throughout the process and easy to work with. The finished products looked great!
Fantastic work, at an extremely fair rate, in a very fast time frame. I loved my order with Merchology and will use them for future orders.
Our company has used Merchology twice for large orders of jackets with our logo, and they are very responsive and easy to work with! Great product selection too.
exceptional service, great quality. Everything was delivered on time, love these guys.
I made my initial order on July 21st. I sent a logo and it was approved on July 31st 2017. I was told on the site to expect 12 day turn around. I cancelled yesterday the 21st because I had no communication from them. They apoloigxed and said they would have the oder to me soon. This company has no c...
Loved the experience and the quality of their products. My company has used many different businesses to order our "swag" and these guys nailed it. Their customer service was excellent and very helpful in getting us the design we wanted with our logo as well as perfect placement.
I have used a few different vendors for company merchandise and Merchology is by far the best. I will continue to use them for all my company logo apparel.
Laura was super responsive and helpful with our company order. Products arrived as expected with no delay. Thanks!
Great quality (both product and embroidery) and great customer service!! Our employees loved their apparel and have been wearing it nonstop - we will definitely be ordering from Merchology again!
Easy ordering process. Great customer service with attention to detail. Fast shipping. I've placed 3 orders with them over the year and they make the process easy every time.
We have used Merchology for over a year now for customer gifts and internal use items. The customer service is 100%, they have accommodated changes to products, tight timelines, partial cancellations among others without issue.
I would recommend Merchology to anyone ordering branded gear!
Greg D...
I've used Merchology multiple times now. Great products, great prices, and excellent service.
The process was easy working through Miranda Brady. We are happy with our uniform shirts.
Great customer service. They were quick with our large company order and helpful throughout the entire process. They followed up to see how the apparel turned out once it was delivered.
We ordered a large quantity of embroidered polos for our companies 90th anniversary and we are beyond happy with the product. With a quality product and a great customer service you can't go wrong with using merchology!
Merchology provided exceptional communication throughout the entire process. They were very accommodating when I needed to change my custom logo colors and their shipping was very quick. I would gladly do business with them again.
Fantastic selection, customer service and turnaround time. Merchology gave me better pricing with higher quality options than competitors - I was very happy with the result and will be using Merchology for future corporate needs.
Merchology has the best products out there. Their people are always very helpful and accommodating. We will definitely be using Merchcology again in the future!
Not sure where all these glowing reviews come from. Has been several weeks now and don't even have the logo approved yet. Cancelling my order at this point. Takes rep long periods to respond - always a back and forth, always 'cannot do this', always 'going to cost you this much in addition'. For...
Shirts were on-time and they came out as described. Will certainly use Merchology again!
Quick and easy custom designs! Rachael Meyer was my "merchologist" she was very helpful and quick to respond to my emails. My order was 54 custom Nike polo shirts and they turned out beautifully - our very detailed logo looks great!
Great product, the customer service was excellent, very friendly, and very fast response time.