Been calling since 11am till now 3.55pm no one ans...
Been calling since 11am till now 3.55pm no one answering the phone!!!
Been calling since 11am till now 3.55pm no one answering the phone!!!
I got an email from a travel agency that a Malaysia airlines flight was delayed t by three hours (I was on my way to go to the airport by the way). I got no calls, no emails nor text from this company. One of the airline staff members told me that I need to book the ticket again because the flight w...
What are the chances that you are taking three flights in one week and all those flights get delayed ? And better yet you do not get an apology or compensation after it.
Only Malaysia airlines can do that ! Go Malaysia airlines! Go TOWARDS BANKRUPCY
Long story short, flight was booked in 30/Aug/19, through Malaysia Airlines, not a third party.
Was told on the 30/Oct (2 days before departure) that there was not enough time between connecting flights and I have to catch the next flight (causing a 13 hour layover, missing work, having to book a h...
MAS should remove their contact numbers. Very disgraceful and typical substandard mentality. Thought we hired top notch people to revamp MAS and what has improved? Very disappointed.
Malaysia Airlines have completely lost the plot, with no stability at management level the lost recently of yet another CEO and the complete lack of strategy, is having a profound effect across all of its services.
My recent journey from London to Kuala Lumpur on their ageing A380-800 highlighted...
Bad experience with Malaysia airline .. we had 26ppl flights from PNH to London via KL and back and both way we lost our luggages !!! One of our student lost her cellphone on the plane and the flight attendant found it and told us to email but when we emailed them, they never reply our email.. I wen...
Wanted to forfeit one of my flight and stop at my transit stop. Called customer service on the phone a day earlier to double check if its possible and was told that it was, and that it will be free of charge. At the airport, I got charged a More
Rubbish airlines. Flight delay 2 times.
Supposed departing 13:20 delay to 13:50. Second delay to 14:20.
When reach KL sentral drop baggage refer back to 14:20, which is 12:00 and 2 hours before drop luggage. The ground staff said is refer to 13:50 and not latest 14:20.
This is really rubbis...
Even thought there are some issues with Enrich online redemption portal, the service at Enrich/MAS counter at KL Sentral is excellent! Very friendly and helpful staff. No waiting time. Well done MAS!
Flight has been delayed by 5 and a half hours. Except that everything was great.
Bit expensive now than it used to be.. but golden lounge is a good lounge to be in klia main airport...
You absolutely can't imagine
Regular price official website to buy tickets
There are children in the same industry who also encounter these excessive oversolds.
Dozens of machine behaviors? ?
Results staying local
Adults can also be difficult for a few years old and confused.
If you want to wi...
So I missed my connection due to earlier delay and the airline was waiting in me to give me my voucher. It took 90 minutes to get my suitcase and 3.5 hours total from the time I stepped off the plane until I got in my voucher hotel. It took over 1 hour to get a shuttle. Nobody would take the shuttle...
0 star given. I was on hold for an hour and still couldn't speak to them. Cant even change flight time and date online. Malaysia airlines please
Customer service at the MH office in Sentral is good and prompt. As. Frequent flyer, I was recognized and had little or no wait to get my luggage tags re-printed. Thank you!
June 11 - just got the email that the KL Sentral office will cease printing replacement MH cards (and vouchers) from July 1...
It's a check in counter for Malaysia Airlines. If you are travelling by Malaysia Airlines then you can directly check in here, drop your luggage and you can get the direct boarding pass. The area is big and not so much rush. Great arrangement and service.
Was nervous about flying Malaysia air for the first time. Last week we flew from India to KL to Bali and back. I was impressed with their service. For some of the legs there was about a 30 min delay at the most. The plane from KL to India is really nice and has your own personal entertainment cente...
Reached Sydney airport only realized our flight have been changed to earlier flight from 1st Sept to 31st August!! Shocked and totally disappointed with their service!!
Good all the aircrews very healthy and NICE
I love MALAYSIA airlines
I love their environment & hygiene.
I love their foods which only allowed to muslmmmmm.
I love to be an adventure with their airlines
But I'm limited.....
I love to visit the whole world but I'm limited tooooooooo.
I love ...
Dec 2016, I took MAS to Bangkok with 2 different booking (2 person = 1st booking, 7 person = 2nd booking), before departure, 2nd booking rcvd inform that return flight be delay, but 1st booking did not rcv any inform (even thought on line checking also remain same no change) ; till the day of return...
No Malaysia Airlines staff available at the gate nut many security. No information counter from Malaysia Airlines.
Can't book a flight on Google Chrome, only works on Internet Explorer or Microsoft Edge; been facing this issue since last year.
Visited the office recently, staff are helpful and polite, always with smiling face.
One of the MAS office and basically you can do mostly here. Relocated to Nu Sentral shopping mall L2 recently. Basically long queue here even there are 8 counters to serve. You are required to take number ticket. However, for easy inquiry, you can go directly to the reception without queuing. Servic...
MH Now only flies to one European City from Kuala Lumpur. London.
Has been my favourite Airline for years.
good service, you can easily check in your luggage here but you must buy an erl train ticket first
The airline must be shut down with immediate effect. The scale to rate this airline and it's incompetent staff is not low enough ..
They are incapable of transporting passengers and their checked in luggage together. No wonder they have misplaced their own jet plane and are unable to locate it even...