Bad experience with Malaysia airline .. we had 26p...

Bad experience with Malaysia airline .. we had 26ppl flights from PNH to London via KL and back and both way we lost our luggages !!! One of our student lost her cellphone on the plane and the flight attendant found it and told us to email but when we emailed them, they never reply our email.. I went to lost and found department to claim it as the flight attendant told me they left it there, ppl over there said they can t do anything and told me to email again.. the lady that work there was not helpful at all... she kept mentioning different flight and won t willing to check again!! 2 stars cuz their plane seat were very roomy, food good and short lay over.. but I don t think I will flight with them again with my next group tour!!!