Len Stoler Hyundai

4.1 · 273 reviews
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Shay Christina
Reviews 1
2020-12-25 14:02

Mr Terry was very helpful I gave four stars becaus...

Mr Terry was very helpful I gave four stars because When I arrived there they were about to close and nothing was really explained to me, just felt a little rushed, but I m sure if I got there earlier in the day it would have Been different but my experience was great smooth and easy thank you

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giovanna tony
Reviews 1
2020-12-23 03:39

Recently, our car needed some repairs and we came ...

Recently, our car needed some repairs and we came to Len Stoler. We kept coming back to Len Stoler because Nicholas Hildebrandt has always gone out of his way to be more than helpful. I always feel comfortable leaving my car because he is very knowledgeable, and is always extremely courteous and pro...

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Kayla Brown
Reviews 1
2020-12-18 03:53

just bought a 2017 Sonata from here and got excell...

just bought a 2017 Sonata from here and got excellent service. Travis was my sales person and he made sure I found the right car for me and the finance person (I don't remember his name) made sure I got my perfect car at the right rate for me and I really appreciate everything they have done.

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Marni Land
Reviews 1
2020-12-08 11:50

I am not talking about the car - the car, the Sona...

I am not talking about the car - the car, the Sonata with the panoramic sun roof - it is awesome! I am talking about the service center - just AWEFUL! I don't care how many free car washes and oil changes they offer you - DON'T DO IT! I have only had this car for 6 months now - so I have gone twi...

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boxerrebellion1
Reviews 1
2020-12-07 01:46

We have been nothing but impressed with Len Stoler...

We have been nothing but impressed with Len Stoler Hyundai. We bought my 2011 Sonata as a used car on an overseas US military Base with VERY limited service capabilities... much beyond oil changes was beyond its capabilities. Moving back to MD last year we have been able to get my car back into th...

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Shirley Clark
Reviews 1
2020-12-05 14:46

I had my first service appointment for my 2018 Hyu...

I had my first service appointment for my 2018 Hyundai Sonata on Dec 9th. I was treated with the up most respect and kindness upon my arrival and departure. Not to mention that my oil change was completed in less than an hour. Thanks Len Stoler Hyundai

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Levi Stylez
Reviews 1
2020-12-05 11:51

Very Much Indeed a place where you should purchase...

Very Much Indeed a place where you should purchase your car. Customer friendly , does very well with getting you the best deals and definitely have the best selection of cars I ve seen In Maryland. The dealers are really caring toward there product and can see possibly be friends with you for the lo...

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Lisa Fly
Reviews 1
2020-12-04 00:20

I bought a Hyundai Tucson here new in 2013. Have b...

I bought a Hyundai Tucson here new in 2013. Have brought it back faithfully for each oil change and regular maintenance. I ve sat in that waiting room 3-4 hours for an oil change. I was there once when mechanic cussed out the service manager. Still I returned. Sadly my hood is rusting out from insid...

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Robert G Whiting
Reviews 1
2020-12-02 00:28

Jerry Follmeyer was attentive and friendly. I want...

Jerry Follmeyer was attentive and friendly. I wanted to have my software updated to Android Auto, but $200-250 was exorbitant so Jerry gave me the directions for doing it myself. It would have been a wonderful service for the dealer to take care of this as a service, but it went well for me to do it...

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Fai
Reviews 1
2020-11-24 23:04

So my appointment should be at 3:00pm, I came at 2...

So my appointment should be at 3:00pm, I came at 2:57pm. Someone took me to the service and told me as soon as she is finished with her client, she is going to be with you. I have been waiting there for 1 HOURE AND 30 MINUTES waiting in lounge room, service room, and the sales room. After that, some...

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Joy Auslander
Reviews 1
2020-11-20 22:08

Great Service!! Brought my daughter's car in for ...

Great Service!! Brought my daughter's car in for her 15,000 service the night before her scheduled appointment. Tina had her car ready before it was supposed to be ready. Car was washed and cleaned very well. Tina was very attentive and customer friendly. Very happy with her wonderful customer...

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johnpaul abad
Reviews 1
2020-11-19 06:23

I bought Hyundai Elantra from this place. Have the...

I bought Hyundai Elantra from this place. Have the service done here all the time for 3.5 years now. On average, 2-3 hours is what they need for maintenance including car wash.

I though it was ok, but, when I bought my Sienna last year (have it service at a Toyota Service facility near Bjs in Owi...

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Russian Beauty By Natalia
Reviews 1
2020-11-16 23:14

I want say ,Thank you, to sales manager Brendan K...

I want say ,Thank you, to sales manager Brendan Keough ,who helped me a lot in the process of buying beautiful Hyinday Sonata 2020, he run extra mile for me to make sure we will get great experience, also I want to mention young lady who sold me this car and General manager, whole team was great! T...

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Bajan Luv
Reviews 1
2020-11-16 22:24

Took my car in February 2020 to get a noise in the...

Took my car in February 2020 to get a noise in the rear; ac repaired and suspension noise looked at. They only tightened the AC line nut instead of checking it for a leak, like I suggested and my ac still is not working properly today. The rear bushing was replaced and they could not duplicate the ...

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Tanisa Thompson
Reviews 1
2020-11-14 11:40

Ok. Well let's just say I have mixed feelings abou...

Ok. Well let's just say I have mixed feelings about this place. One, my salesman, Wes... was very friendly and professional so my review isn't about him. My review is about a program that I wanted to take part of... a referral. It was told to me that, "if you refer someone to me and they purchase a ...

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Who Asked Tee? No Damn Body!
Reviews 1
2020-11-12 16:00

This dealership/service team has made it to where ...

This dealership/service team has made it to where I will never purchase a Hyundai again or EVER do business with any of Len Stoler's other car intities. Over the course of a week, I had to call the service dept twice a day to obtain a diagnosis of my vehicle. On Thursday after my father gave them a ...

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Todd Reilly
Reviews 1
2020-11-11 23:12

My elderly father and I bought a previously-owned ...

My elderly father and I bought a previously-owned Elantra from Dominique S at Len Stoler Hyundai last week. Dom helped us close out my father's existing lease, and then worked hard to find us a low-mileage and very reasonably-priced 2017 Elantra. I couldn't be happier with the deal or the service.

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Tiara Nache'
Reviews 1
2020-11-09 01:16

I am very happy with my purchase and the Len Stole...

I am very happy with my purchase and the Len Stoler team was great help! Merit my sales person and Steve the sales manager were super helpful and patient with me. They did all they could to put me in a great car and work with my budget. I enjoyed the experience!

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Jackie Streat
Reviews 1
2020-11-05 22:35

I had been to several dealerships to purchase an E...

I had been to several dealerships to purchase an Elantra and by far Len Stoler Hyundai was the best dealership both in professionalism and service. After having a bad experience at Heritage, Len Stoler's service was great. The professionalism and service I received from the salesman, Aaron Gelbour...

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K M
Reviews 1
2020-11-05 07:33

Went to trade in a vehicle. Needed a commuter car ...

Went to trade in a vehicle. Needed a commuter car and was interested in an Accent Sport. Ms. Martin was our sales person and was professional, friendly and accommodating throughout the entire process.

I felt like the dealership went above and beyond to please me with the trade in, as my car had s...

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Anthony Durante
Reviews 1
2020-11-04 15:59

After dealing with a serious amount of BS from Our...

After dealing with a serious amount of BS from Ourisman Hyundai, I purchased a Kona EV from this dealership from Aaron G. He was great, patient, and courteous. They gave me a good deal on the car and my trade and even beat my bank on the financing for which I came in with a pre-approval. My only com...

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Paul Weidman
Reviews 1
2020-11-02 07:16

Hyundai user freindly web site allowed me took loo...

Hyundai user freindly web site allowed me took look at all my options for cars and finace before stepping into the showroom, but Travis Nash made this Toyota loyalist a happy Hyundai owner. Thanks Travis for making my car buying experience great.

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William Savage, Jr.
Reviews 1
2020-10-27 07:17

Ashely & Wayne are phenomenal! I was very impresse...

Ashely & Wayne are phenomenal! I was very impressed with how thorough, patient and informative they were with helping me understand all matters relating to the servicing of my vehicle! KUDOS TO Len Stoler for hiring team members that care about their customers! We need more of this!

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Sharon Hughley
Reviews 1
2020-10-25 20:48

I've had the worst experience ever with this deale...

I've had the worst experience ever with this dealership today. There was a scratch on my car when I purchased it and the general manager stated that he would have it fixed. I left my house keys there and when I went back to retrieve them, Michael Davidoff, Sheila Martin, and some other salesman name...

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Rebecca Saylor
Reviews 1
2020-10-20 19:44

Best car buying experience! Everyone was friendly ...

Best car buying experience! Everyone was friendly and helpful. Brendan Keough was awesome! He helped us with everything. He was very patient and understanding (we had our 2 year old with us). I had tons of questions and he gladly answered all of them. Brendan's positive attitude and energy made this...

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Bob Rascovar
Reviews 1
2020-10-14 11:58

My recent experience with Hyundai, Len Soler and A...

My recent experience with Hyundai, Len Soler and Ashley Smith in the service department was stellar, it could not have gone any better! On my 7 year old Sonata I was less than 2,500 miles away from the end of Hyundai's 100,000 mile drive train warranty. When I was told that my engine could not be r...

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Janette Deboissiere
Reviews 1
2020-10-14 08:25

I was slow to get my car in for service and I got ...

I was slow to get my car in for service and I got a friendly call asking if I wanted to schedule a day to come in. Loved Brandon's thorough assistance in making sure I got everything done on time and under the estimate. The young man who drove my car into the garage in the morning remembered me when...

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Aditi Hoffman
Reviews 1
2020-10-08 14:00

Good experience overall. Aaron G. was friendly and...

Good experience overall. Aaron G. was friendly and easy to work with. The whole staff made sure we had a good experience and worked to get a good deal. We appreciated that they helped expedite the process as much as possible as well so that we didn't have to wait around for all the paper work foreve...

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Dave Talley
Reviews 1
2020-10-04 08:32

This place is a joke. You have an appointment, but...

This place is a joke. You have an appointment, but they only have 1 SERVICE ADVISOR working. The inefficiencies here are paramount. Hyundai May be an ok vehicle, but their service department is severely lacking!! Making an appointment means nothing here!

Revision: 8/1/20
Len Stoler made it right...

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Marc Connelly
Reviews 1
2020-10-02 19:38

We went up to look at the Hyundai Palisade August ...

We went up to look at the Hyundai Palisade August 2, 2020 the SUV LIMITED was fantastic, My Husband went up the next day to work on a deal . To our surprise what they offered Aaron the Salesman and Brendan the Sales Manager for my Husband s car was unbelievable. The deal was struck my thoughts where...

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Kelsey
Reviews 1
2020-10-01 21:32

Brandon was very friendly and helpful and was also...

Brandon was very friendly and helpful and was also very patient with me as I asked a million questions. He is the best one at the service department that I ve dealt with of all the times that I have brought my car in for service. I will only ask for him each time. The older gentleman John is very r...

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Donald Jr Aduba
Reviews 1
2020-09-25 04:10

I brought my car to the service center to get it l...

I brought my car to the service center to get it looked at but left unimpressed. The service was slow and was upcharged $700 for spark plug and ignition coil replacement. Out of the $700, $55 was itemized to update software that I wasn't even aware of or told specifically why it was necessary to pay...

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Max Stadfeld
Reviews 1
2020-09-19 02:11

Our salesperson, Aaron Goulbourne, was top notch i...

Our salesperson, Aaron Goulbourne, was top notch in every respect. We bought the car solely because of Aaron's efforts and in spite of a terrible experience with the Stoler Hyundai service department (they performed substandard, poor work on a Hyundai we already owned). Aaron was courteous, professi...

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Steven Nachman
Reviews 1
2020-09-17 09:19

Brought our Accent in for routine service but was ...

Brought our Accent in for routine service but was informed by service writer that car did not need oil change yet because last visit they had switched to synthetic oil which extended intervals of service. Car was checked anyway but no work needed.

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Mike Hartzell
Reviews 1
2020-09-12 22:30

I went to Hyundai looking for a Hyundai Sonata 201...

I went to Hyundai looking for a Hyundai Sonata 2013 SE T. I was very pleased with the hard and dedicated work that the saleswoman...Jamie was able to bring to me. She got the exact car that I was looking for and she made it as straightforward with listing out how much everything would cost and how m...

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Brittany Packard
Reviews 1
2020-09-11 21:53

After having an extremely frustrating experience a...

After having an extremely frustrating experience at another dealer, I headed over to Len Stoler. From the first phone interaction I was treated with respect, patience, and extreme professionalism. Brendan, Justin, and Steve answered all of my questions regarding financing, and worked hard to get me ...

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Yohance Henry
Reviews 1
2020-09-11 16:20

This is my 2nd car from Len Stoler Hyundai. I love...

This is my 2nd car from Len Stoler Hyundai. I love the dealership. I love the people that work for Len Stoler. The sales representative Wes was a great guy that helped me get in my 2020 Hyundai Sonata. This is the place you want to go shop for a car.

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Erika Gadson
Reviews 1
2020-09-05 13:39

Nicholas Hildebrandt is very attentive and ensures...

Nicholas Hildebrandt is very attentive and ensures complete satisfaction regarding maintenance as well as other issues I had with my vehicle. Nicholas will be honest about any further repairs or replacements needed rather than just trying to upsell an additional service. Overall, your car will be i...

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ten2055
Reviews 1
2020-09-04 17:21

Feb. 28, 2019 My wife and I purchased a Hyundai Tu...

Feb. 28, 2019 My wife and I purchased a Hyundai Tucson Sport from Len Stoler Hyundai in Owings Mills, MD. Our salesperson was Merit Etunnah. She provided excellent service before, during and after the sale. We are happy with our new SUV too!

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Ashley P
Reviews 1
2020-09-02 12:08

Not impressed with the service recieved, all the w...

Not impressed with the service recieved, all the way up to corporate. Took 5 months to get my car back and that was only after we threatened to pursue them legally. Finally made things right after they ruined the first engine and other parts to the car (was told that the acting mechanic had to be fi...

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Tonja Hodges
Reviews 1
2020-09-01 06:22

Very personable, although I didn't purchase a car ...

Very personable, although I didn't purchase a car today, Travis was patient, he explained every minute detail and patient with my difficulties. Wish more salesman could be like him! Not pushy at all..When I'm ready to make that leap I will be returning to this establishment!

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Eric Fooksman
Reviews 1
2020-08-27 15:00

I bought my car hear about 3 years ago, and I come...

I bought my car hear about 3 years ago, and I come back for regular maintenance visits. I now work about an hour from here, so it's an inconvenience to bring my car here sometimes, but I think its worth it. I even checked on a Hyundai dealer near my office, and for one visit they wanted almost twice...

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Jacob Goldberger
Reviews 1
2020-08-24 02:59

I will share my poor experience and you can decide...

I will share my poor experience and you can decide if you want to be stuck dealing with these guys when you need help.

Spoiler: IF IT DOESN'T HELP THEM THEY DON'T BOTHER TO HELP YOU!

Very sleazy guys...I went in for a promotional test drive and even had the car run out of gas on me but they ha...

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Kalyn Russell
Reviews 1
2020-08-23 15:12

I love the Hyundai Lenstoler Service team Kyle, Tr...

I love the Hyundai Lenstoler Service team Kyle, Travis, Jerry, Mike and the entire team are amazing! I bought my car from this dealership last year and they have welcomed me to the family. I can always count on my vehicle being well taken care of! Thank you so much

Your Loyal Customer,

Kay

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Joe Mooney
Reviews 1
2020-08-21 20:08

I own a 2007 Santa Fe which I purchased new at Len...

I own a 2007 Santa Fe which I purchased new at Len Stoler. I currently have over 150K miles on the vehicle and have had almost all my service work done at Len Stoler. On the whole, they have been conscientious and professional. I recommended Len Stoler Hyundai to my daughter for her car purchase, wh...

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jamie L
Reviews 1
2020-08-16 18:29

i just bought a used car on last week. When I boug...

i just bought a used car on last week. When I bought it, the seller told me if the car have any problem during a month. They will fix it. Second day, the tire got broke, even I just drive 2 mile.when I came back to fix it, they told me I should pay for it. I really feel upset. I really don't reco...

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Ed Simmons
Reviews 1
2020-08-12 15:27

I can not say enough about the staff and services ...

I can not say enough about the staff and services provided by Len Stoler Hyundai. My salesperson, Sheila Martin was simply put, Awesome! Shelia' s personality and professionalism were outstanding. She, along with Wes Watson, and Steve, provided a very honest and needed service for my incredibly d...

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Adam Kent
Reviews 1
2020-08-10 21:05

I had an 11 am appointment and I showed up on time...

I had an 11 am appointment and I showed up on time to drop off my car. All I wanted to do was quickly drop it off for an oil change, but after waiting 25 minutes for an advisor to come talk to me, I decided to leave. Time is money. I was late to a lunch appointment because of this poor customer chec...

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gaurang bhatt
Reviews 1
2020-08-08 21:01

I have been placed on hold for several minutes at ...

I have been placed on hold for several minutes at a time several times (just about every time i call this place for service, though the salesmen are quick to pickup.) It is very slow and often forces me to take more than half a day's work off to get in touch with them. This is just the phone call, j...

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Esti Z
Reviews 1
2020-08-07 20:47

As a first time buyer I was really nervous, so I n...

As a first time buyer I was really nervous, so I needed a reliable dealership and a dealer I could trust. I felt like Sheila was trustworthy (especially since she was recommended to me by a coworker) and did her job really well. I got a great car (Kia Forte 2016), a good deal and a great experience ...

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Insert Name here ________
Reviews 1
2020-08-02 07:13

My mom made an appointment for oil change she pull...

My mom made an appointment for oil change she pull up they tell her it will take 3hrs she told them she needed to wait she waited 1 1/2 hrs never buy or take your care there go to heritage they respect your time and great service friendly service advisors

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