Fai

Review of Len Stoler Hyundai

So my appointment should be at 3:00pm, I came at 2...

So my appointment should be at 3:00pm, I came at 2:57pm. Someone took me to the service and told me as soon as she is finished with her client, she is going to be with you. I have been waiting there for 1 HOURE AND 30 MINUTES waiting in lounge room, service room, and the sales room. After that, someone came to me and ask me if I needed help!!!! He said they might have forgotten you. He took me to the service, and asked someone to help me again!!! After all of that waiting, She couldn t put me in service because it is almost 5pm and had me scheduled for Monday because they finish their work at 5 or whatever... so If they helped me at the time I came in, I would have be done. What a horrible service place and careless people. Of course I m not coming back on Monday to do my service here. I had to drive 30min to this place and wait 1 hour and 30min. That is 2 hours in total for the worst hyundai dealership ever. What a waste of time!!! (It is a recall service by the way).

Thanks for nothing and wasting my time.
Faisal Alsulaiman

I swear if I can make a formal complaint, I would try my best