I am not talking about the car - the car, the Sona...

I am not talking about the car - the car, the Sonata with the panoramic sun roof - it is awesome! I am talking about the service center - just AWEFUL! I don't care how many free car washes and oil changes they offer you - DON'T DO IT! I have only had this car for 6 months now - so I have gone twice for oil changes. First time - it took 2 hours!!! The reason was because it was done in an hour but the paper work sat on the guys desk because he didn't have time to get to it - even though I kept asking and kept pressing. This time, it too 2.5 hours!!! And when you go up and ask why, their first response is - I have to go find the service manager. So there is no one on the floor to help you - you have to go to management, who is working on everyone elses complaint. AND, my ipod, which I keep docked in the aux cable, was no longer there when I finally got the car back from its second oil change. NO THANK YOU!! I think I rather just go spend the $20-$30 4 times a year than deal with that poor management!