Bob Rascovar

Review of Len Stoler Hyundai

My recent experience with Hyundai, Len Soler and A...

My recent experience with Hyundai, Len Soler and Ashley Smith in the service department was stellar, it could not have gone any better! On my 7 year old Sonata I was less than 2,500 miles away from the end of Hyundai's 100,000 mile drive train warranty. When I was told that my engine could not be repaired, I thought sure I would be shopping for a car. But Ashley was my hero. She contacted Hyundai and sent them multiple pictures of the inside of my engine. Several days later when Hyundai replied that wanted to see pictures of my oil pan, Ashley got in there and took more pictures and sent them as well. These additional photos are what caused Hyundai to decide to give me a BRAND NEW ENGINE! Ashley called me multiple times along the way to keep me updated and also got me into a free of charge rental car to use while my engine was being replaced. Thank you Ashley for going the extra mile for me!! And thank you Hyundai for being the honest, reputable company that I had hoped you would be. Len Stoler, you should work very hard to keep good customer caring employees like Ashley Smith, they seem to be very rare these days. It is employees like her that will keep customers like me coming back to you to buy all my cars in the future. Thank you.