Ladder now

2.3 · 12 reviews
L
Louis Bernard
Reviews 1
2024-01-11 00:37

The inspectors are representatives for the insur...

The inspectors are representatives for the insurance company not an objective 3rd party and are instructed to “call it right, call it tight”, what this actually means is to call it in favor for the insurance company. In fact the office will literally change information in their reports before send...

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Marvin Black
Reviews 1
2023-12-10 21:30

Horrible pathetic inspector with attitude.

Should be a negative 10. Inspector was Jeffery Merry which really had an attitude. Just a young immature kid. Was two hours late. When he arrived I asked him what his expertise was and he told me he was not here to discuss that. So he left without inspecting.

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F
Francis Berube
Reviews 1
2020-12-24 09:50

It should be a negative 5 star, this company is a ...

It should be a negative 5 star, this company is a prime example of what s wrong with the world. Big business found a way to get paid by pretending to assist in the claim process, the only people they assist in the process is the insurance companies.

These guys use false pretenses to say they ca...

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J
Jim Smith
Reviews 1
2020-11-12 02:21

If your insurance company tells you that either La...

If your insurance company tells you that either Ladder Now or Seek Now is going to be doing the visual inspection for the adjuster, ASK FOR A STAFF ADJUSTER! These folks are NOTORIOUS for getting claims denied. I had one walk my roof with my roofing contractor. Submitted incomplete information to in...

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R
Robb Kidd
Reviews 1
2020-10-17 01:00

Tim Saylor was the inspector that I worked with. H...

Tim Saylor was the inspector that I worked with. He was on time, working on a Sunday holiday weekend and extremely proficient and detailed. He worked on a challenging roof, moved quickly without cutting corners. Very respectful and listened to the homeowner's questions. Hope to work with him again.

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H
Holo Triumph
Reviews 1
2020-05-14 02:16

Have a contractor send photos directly to the insu...

Have a contractor send photos directly to the insurance or at least a proper adjustment from a staff adjuster.

These guys are way too strict with what they consider damage.

You're probably going to get denied if you don't have someone to help you like a contractor or proper adjuster.

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E
Ed O'Brien
Reviews 1
2020-05-01 03:55

Seek Now claims to act as a third party for insu...

Seek Now claims to act as a third party for insurance companies. In reality a homeowner or policy holder has a poorly trained and unprofessional kids essentially making coverage decisions on their property. They claim to objectively report damage but in reality their first priority is to keep the ...

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J
James Shelby
Reviews 1
2020-04-25 21:00

I was told that I have Wind Damage in person while...

I was told that I have Wind Damage in person while It was apparently written that I had other issues when the inspector left. I would highly recommend fighting State Farm for a licensed adjustor so you do not get the screws like my claim. I have 8 houses around me with wind/hail damage so I must hav...

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K
Kyle Gray
Reviews 1
2020-04-13 20:15

For years, the insurance adjusting industry has be...

For years, the insurance adjusting industry has been the same. Long claim time cycles and an overloaded claims amount for adjusters to keep up with. Claims can often take more than a month to cycle. Seek Now, formerly Ladder Now has changed the game. They offer the adjuster full inspections, Interio...

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W
Wes Miller
Reviews 1
2020-02-20 03:41

Insurance Carriers use this company for cheap deni...

Insurance Carriers use this company for cheap denials. They claim to be unbiased yet they only work for Insurance Companies and they are competing for business with other 'ladder assist' companies. Basically if they dont inspect the roof how the adjusters wants, the adjusters can call other companie...

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S
Steven Tillman
Reviews 1
2020-02-19 15:10

I believe the roofers are the real scammers who ac...

I believe the roofers are the real scammers who actually end up causing damage to your roof when they go up there without you to inspect. Then they come down from the roof and act like your roof is severely wind damaged. A local roofer where I live got caught doing this and he was sentenced to 10 ye...

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