I am plagued by recurring leg and foot ulcers. In the past, I have dealt with several Wound Care suppliers and Continuum is by far the "Best" that I have ever dealt with. The Customer Care Dept. is extremely knowledgeable, efficient, and friendly. They know my bandaging needs and ensure that I get e...
This company is a complete joke. First they tell me that they will give me a loner wheelchair while mine is being fixed, then they tell me that they don't have any loners leaving me stuck. Then they tell me that my parts will be ordered and ready when my insurance approves the repairs. Now they tell...
Staff friendly and knowledgeable. Cathy was a tremendous help, went the extra mile for us. Will definitely use them again
This company is a damn disgrace! The office staff is rude and incompetent. Deliveries for my special needs daughter late every single month and when I call...its almost like I have to remind them to send her supplies! Or I call and a recording says "estmiated time to answer is x amount of minutes" s...
Customer service has always been very helpful. The wide array of product stocked makes them the one stop shop for my patients! Thank you!
Interphase has been great with helping my family get my daughters medical supplies. They took the time to explain my insurance benefits, and the authorization process. It made me feel really at ease to know they have my daughters best interest in mind.
If I could give no star I would. My husband was supposed to get his cane delivered on Friday. He can't walk without assistant. No call no delivery. I will be sprakimg eith a manager monday. This is unacceptable!
I suggest no one use these stupid people. UN professional, ignorant, rude people. even the supervisors are ignorant. i been with them since december 2016. snf now its march and they dont bring my baby diapers, than they bring me the wrong stuff, than they hang up in your face. just plain oh stupid. ...
Just awful and confusing. They will misplace paperwork, they will say they never received faxes. Please save your own time and go somewhere else.
It was an effort for the office staff to go retrieve a fax script. Very rude and unprofessional I suggest going to a different place because you won't be happy with this company
Customer service is horrendous! Companies should continuously evaluate their employees especially in customer service! If you hate your job then quit do not take it out on the customer. I wish I didn t have to deal with this company and their horrible employees but unfortunately medical supply compa...
Out of all my sons orders, I think maybe 2 were the correct order. If its marked for pickup, they deliver and if the supplement is chocolate, we get every flavor but chocolate.
3/10/14........UPDATE TO ORIGINAL REVIEW.........
Since I posted the below review much has happened. Someone finally heard me and they called me and have since been very helpful. I now am dealing with Tina who I must say has been just wonderful. I really feel like finally someone cares about making...
I have had the pleasure of working with the staff at the PGH office and I cannot say enough about the professional atmosphere and quality care I received! I would HIGHLY recommend Interphase Medical to anyone and everyone; more importantly I have urged my family to use Interphase for their medical ...
I didn't receive my April's supply of pull-uos that were scripted by his doctor. No phone call no delivery. Now I'm trying to find the size my son wears. Smh just really disappointed. My script doesn't run out until November so have no idea why I didn't receive his package.
I have been a patient of Interphase for many years getting my supplies. I appreciate all that they do for me.
My grandpa gets all of his medical supplies from here and everyone is so patient and kind. We are forever customers.
I call over and over no answer you wait a long time to speak to someone. They don't answer the phone at all.You have to go in person and get your stuff.
Worst experience EVER!!!
They are putting my son's health at risk. They keep sending the wrong orders out! Sometimes they just don't deliver your medical supplies at all, and then they lie and say that no one answered the door!
Everyone at this place should be fired, because playing with people'...