Randall Shotts

Review of Interphase Medical

This company is a complete joke. First they tell m...

This company is a complete joke. First they tell me that they will give me a loner wheelchair while mine is being fixed, then they tell me that they don't have any loners leaving me stuck. Then they tell me that my parts will be ordered and ready when my insurance approves the repairs. Now they tell me that they did not even order the parts, even though they have the approval. They don't care about whether or not i get injured from not havong a wheelchair. Dont give them any business. Use Abet medical, they are reputable and care about their customers, and guarentee a loner wheelchair when they are doing repairs.
It has now been two weeks since this company looked at my wheelchair, and thet still don't have tbe parts to fix it. This is despite the fact that tbe parts are being sent from PA. There is no excuse for this non- caring attitude. My biggest mistske was using them for the initial purchase of this wheelchair. I have been in touch with several disability rights groups about petitioning the state to remove them from the list of approved Medicaid suppliers. There are other reputable companies to deal with. DON'T GIVE ANY BUSINESS TO CONTINUUM MEDICAL SUPPLIES.