Diane Ciocco

Review of Interphase Medical

This company is a damn disgrace! The office staff ...

This company is a damn disgrace! The office staff is rude and incompetent. Deliveries for my special needs daughter late every single month and when I call...its almost like I have to remind them to send her supplies! Or I call and a recording says "estmiated time to answer is x amount of minutes" so i wait on hold for x amount of minutes and it sounds like someone picks up the phone and hangs up. They have also denied receiving faxed scripts from her dr that i personally watched the drs office staff fax...and they try to blame it on the drs office for not sending it until I called them on their bullshit! Script was probably trashed on their end! Horrible horrible customer service. I am reporting them to my daughters insurance company this time and anywhere else i can report them too! Im about sick of it.