Gary Lang Auto Group

4.4 · 1293 reviews
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Benjamin Dubrava
Reviews 1
2020-09-28 14:59

The people at Gary Lang Auto lied to me and then c...

The people at Gary Lang Auto lied to me and then charged my debit card without my verbal authorization. I am SEVERELY UPSET with how this played out. If I cannot resolve this with the general manager I will find out what legal options I have to take to rectify this situation. A total bait and switch...

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John Provost
Reviews 1
2020-09-28 02:04

Not so good. Went to have service performed and up...

Not so good. Went to have service performed and upon writing up my ticket, found services added that were only mentioned by advisor as he looked over my car. I never agreed to having them done but they appeared as though I did. Sneaky. Won t be returning.

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Travis
Reviews 1
2020-09-27 09:20

I called this dealership from St. Louis asking ab...

I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price if I came in. I was coming this way for Easter and so I drove the extra hour and checked it out. I spoke with Leo, or something like that, and he w...

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Christy Coleman
Reviews 1
2020-09-27 07:03

A family member leased a car from Ricardo and got...

A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I just leased mine. Ricardo will go above and beyond to make sure you have what you want at the right price. I am very particular on my vehicle, they di...

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tadeusz czachor
Reviews 1
2020-09-27 02:42

went to get oil change and warranty work done and ...

went to get oil change and warranty work done and service advisor brian housworth actually fully listened to each liitle detail i said, he was the first ever chevy person who was awsome, he has offered me a rental on the spot, best freaking experience i ever had at this dealership, i wish i can say ...

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Isabella Borini
Reviews 1
2020-09-26 21:52

Kevin was amazing! It was my first time buying a c...

Kevin was amazing! It was my first time buying a car and he made it so easy. He was so nice and personable. The entire staff was extremely helpful and friendly. I recommend Kevin and Gary Lang to anyone looking to buy a new car!

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Tim French
Reviews 1
2020-09-25 02:24

I started car shopping online and found a Chevy Si...

I started car shopping online and found a Chevy Silverado for a great price. I called ahead to make sure that the price was correct since I know sometimes car dealerships include rebates in the online price that I may not qualify for. I was assured that the online price is the price I would pay. Aft...

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Brad Rogers
Reviews 1
2020-09-24 22:59

We worked with Kyle Iverson at Gary Lang. He was g...

We worked with Kyle Iverson at Gary Lang. He was great...no pressure and listened to what we were looking for. We ended up buying a new/used Subaru from Kyle and now have another vehicle were working with Kyle on for our daughter. He's already, within a few hours, provided a couple of great cars for...

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Tony Bosma
Reviews 1
2020-09-24 00:53

We were in a crunch to get a new car and had a gre...

We were in a crunch to get a new car and had a great experience working with Ed Chambers. He was patient with us, and very upfront about cost, which was refreshing. He helped us make an informed decision and worked many hours with us to ensure we left happy and in the Subaru we wanted. Thanks, Ed!

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Cynthia Henriksen
Reviews 1
2020-09-24 00:09

I just purchased a new Mitsubishi Outlander Sport....

I just purchased a new Mitsubishi Outlander Sport. I got a great deal and was treated exceptionally well by Cody and Jesse. Great service and value, I would highly recommend Gary Lang Auto Group for new or used purchases. Their 5 star service really sets them apart from other dealers.

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Gretchen Renlund
Reviews 1
2020-09-23 18:30

AWESOME SERVICE DEPARTMENT! Gary Lang serviced o...

AWESOME SERVICE DEPARTMENT! Gary Lang serviced our Cadillac and GMC for nearly 6 year's before we moved. Chris is by far the most amazing service writer in the business and he helped keep our 2007 Cadillac and 2005 GMC in amazing running condition. He was highly familiar with our initial Cadill...

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Courtney Harrelson
Reviews 1
2020-09-23 18:05

Dropped off my GMC Terrain in on a Sunday; it had ...

Dropped off my GMC Terrain in on a Sunday; it had a whole mess of issues (about $3,000 worth). Not only did they cut some of the cost of my service repairs, but my car was ready to go promptly by Thursday morning. Communication was professional, timely and courteous throughout the whole process. In...

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Clio Byers
Reviews 1
2020-09-23 14:28

I was so pleased with the service!

I was so pleased with the service!
Byron Giles was so very helpful with making sure I got the best car I could get. He went above and beyond. Very friendly atmosphere. Very family friendly.

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Anthony Lindenberger
Reviews 1
2020-09-22 21:23

Horrible experience! If you plan to purchase a veh...

Horrible experience! If you plan to purchase a vehicle from here i recommend NOT DEALING WITH VICTOR (salesman) or Erin (sales manager) both are apparently unable to fulfill a deal and the way i was spoken to by Erin the manager on the phone is uncalled for and he should be spoken to by someone in u...

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Kelsey Zammuto
Reviews 1
2020-09-22 11:31

I have been looking for a new car for a couple of ...

I have been looking for a new car for a couple of months, but was treated poorly by other dealers as I was looking that put a sour taste in my mouth. I stopped looking and then randomly one night decided to drive to McHenry to look at a vehicle at Gary Lang on Monday. We were greeted by Ricardo when...

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Blake Fortin
Reviews 1
2020-09-22 08:48

Sales manager Sebastian is completely unprofession...

Sales manager Sebastian is completely unprofessional. Don't wasn't your money here just crooks recently. Use to be so professional till our experience today. To owners reply I was there with my friend who you treated differently because of her race. I also was there friday getting 4 recalls on my ca...

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Alison Webster
Reviews 1
2020-09-20 15:10

Bart was a great salesman! One of the best we ever...

Bart was a great salesman! One of the best we ever dealt with! He held the Tahoe for us for two weeks until we got back. We loved his positive attitude and his professionalism. Nick in finance was amazing and George got us an auto butler! Ryan Miller was great for getting us a great deal! Thank you ...

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Bryar Stutz
Reviews 1
2020-09-20 14:44

Very happy with my experience here at this dealers...

Very happy with my experience here at this dealership. After months of searching for a great car and searching countless dealerships. Drove 45 minutes out here and was blown away by ****Jay**** and ****Zac*** they did an awesome job and really created a great experience purchasing my wife and I's fi...

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PATRICK KELLER
Reviews 1
2020-09-20 01:28

There are no words. This was AMAZING! Elijah Ali R...

There are no words. This was AMAZING! Elijah Ali Rocks!!! Best of luck to him in this clearly demonstrated passion that he has. Thank you for your candor, kindness, and service. (Salute!) Andrew is a financial wizard!!! After several issues with other terrible dealerships and bold face lies, this wa...

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Matthew Brohn
Reviews 1
2020-09-20 00:38

Very disappointed. I travel weekly and need to pu...

Very disappointed. I travel weekly and need to purchase my vehicles online. I was able to buy a Camero over text this summer and would give it 5 stars for that great transaction. However, this fall I would like to buy a Tahoe and am completely baffled on how hard it is been to get even a baseline q...

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Michelle Britton
Reviews 1
2020-09-19 07:33

I went into Gary Lang after my car unexpectedly be...

I went into Gary Lang after my car unexpectedly became unsafe to drive. I was concerned about what kind of a deal I could get, if any due to my credit and not having anything to put down. Although there was some initial confusion about how everything would process the staff was beyond helpful. Zak, ...

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Steph Fierros
Reviews 1
2020-09-18 17:16

levi, our sales person, was the absolute best! He ...

levi, our sales person, was the absolute best! He got me in to a brand new car for an affordable rate and was understanding and humorous making the long day of car shopping SO MUCH easier. Also thankful for the manager Nick who gave us a better deal and crunched numbers several times to accommodate ...

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Kristen Lookingland
Reviews 1
2020-09-18 15:23

I had such a pleasant experience purchasing my Kia...

I had such a pleasant experience purchasing my Kia here last week! Before coming in, I spent a lot of time talking on the phone with Allison about features, prices, warranty information, etc and she was so helpful. She strived to answer all of my questions, some of which required her to do research ...

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Chad
Reviews 1
2020-09-18 07:39

Called on a price of a vehicle , that said it was ...

Called on a price of a vehicle , that said it was there and repeated the price to us. When we drove all the way to there dealership they told us that the price that we saw was not the actual price , that we had to qualify for that price. When we asked why they have that price advertised, the told ...

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Denise Carey
Reviews 1
2020-09-18 00:33

Elijah Ali was a true gentleman to help us work th...

Elijah Ali was a true gentleman to help us work the numbers magic with the amazing Jerry. They treated you with respect and was very knowable on the mini van that I am the proud owner of. So if your in need of a new ride I totally recommend Gary Lang. Ask for Elijah you won't be disappointed.

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Anthony Lombardo
Reviews 1
2020-09-16 23:46

Kevin Curtis is an outstanding salesman! When I ca...

Kevin Curtis is an outstanding salesman! When I came into garylang I felt very nervous considering I never bought a car through a dealership before, and Kevin helped me understand how the whole process worked, and made me feel more comfortable with buying a car

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Elizabeth Gillis
Reviews 1
2020-09-16 17:29

Outstanding experience, Caroline our salesperson w...

Outstanding experience, Caroline our salesperson was informed, no pressure, and appreciated our time. Caroline and Gm Dino got us THE car we wanted ... in record time! Highly recommend..over the years, this is the 3rd new car from GL.

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Mike Sieczko
Reviews 1
2020-09-16 13:44

Truly exceptional service was received on my 2016 ...

Truly exceptional service was received on my 2016 Cadillac ATS coupe! I was instantly greeted by Mallory, she was totally expecting me. Knew my car my name and problem before even scanning my customer code. My service advisor was Dale, he had me set up in a loaner and I was out in less than 10 m...

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country girl
Reviews 1
2020-09-13 21:15

I drove over an hour after work on a Friday night ...

I drove over an hour after work on a Friday night really pushing the clock to get there in enough time to complete my purchase that night. Darlene Zulman is awesome in every aspect of her responsibilities! She has an abundance of energy and a get the job done kind of spirit that is just great ener...

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Daniel Harrell
Reviews 1
2020-09-13 13:45

Natalie Trimarco was my service adviser and she wa...

Natalie Trimarco was my service adviser and she was efficient and helpful. She gave me an accurate estimate of my wait time and then explained what was done when they were through. I've always had 5 star sevice at Gary Lang and great help from the service writers.

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Petros Mihalopoulos
Reviews 1
2020-09-12 11:08

I walked into Gary Lang Auto looking for a used ve...

I walked into Gary Lang Auto looking for a used vehicle. Jared Fitzsimons & Jason Emery helped me get approved for the loan and got me a great interest rate also they gave me a great price for my trade in. If you are looking for an Import from Gary Lang Auto Group I would recommend seeing them both!...

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Brenda Clayman
Reviews 1
2020-09-12 05:40

I purchased a new equinox, I worked with Levi. He ...

I purchased a new equinox, I worked with Levi. He is best. No pressure from him and really helps you to get a great deal. He really helps you to get the best vehicle for your needs. Levi is a great salesman, my second time working with him. Definitely will recommend him often.

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Chris Marulli
Reviews 1
2020-09-12 03:30

Ive had good experiences with buying cars but thes...

Ive had good experiences with buying cars but these guys absolutely blew me away. I got the truck i never thought i could because of these guys and their hardwork. BEYOND SATISFIED. to sebastian, mike, jesse, and jerry thank you so much gentleman. I am a very very very happy man, with a very happy w...

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