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Kristen Lookingland

3 years ago

I had such a pleasant experience purchasing my Kia...

I had such a pleasant experience purchasing my Kia here last week! Before coming in, I spent a lot of time talking on the phone with Allison about features, prices, warranty information, etc and she was so helpful. She strived to answer all of my questions, some of which required her to do research or ask other associates, which she seemed more than willing to do. When I came in to test drive and purchase the vehicle, I worked with Reilly, who was very knowledgeable and fun to talk with. He taught me how to sync my phone to my car and had an answer for all of my questions. This was such a welcoming and lighthearted atmosphere which really alleviated the daunting feeling that typically comes with car shopping. Everyone I met and worked with was so friendly! When I sat down to sign paperwork, everything that came with the price was laid out and clearly explained. Without having to negotiate, I purchased my vehicle at a price that was $1500 less than prices of the same model kias in the surrounding area and came with a better warranty than most dealerships in the area. After purchasing my car, a coworker told me that he has 5 kias, each of which he bought at Gary Lang. He says this is the only dealership he goes to, and I can definitely understand why. I have nothing but good things to say about Gary Lang auto and I would recommend this dealership to anyone!

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