Exceptional Cleaning & Lawn Care, LLC Review

They've been cleaning my home for 2 years and my office for about 6 months. Really appreciate their staff

Locally owned and very good. Michelle treats her crews like family, and they are stable and trustworthy . Great service and people who care about quality .

Michelle does a phenomenal job of leading her team at EXECPTIONAL. I've been a loyal client for over 5yrs now and they've always been remarkable. Dependability and punctuality is important for us - because we have a big dog that needs to be in her kennel while the exceptional team is making our home spotless. So thankful that they're never late or reschedule on us.
And their communication is something I'd like to compliment them on ... always keeping us in the loop with the checklists they leave and with their prompt emails.
Phenomenal business and great people!!

Exceptional Cleaning did an amazing job and I couldn t be more pleased! I share a fairly large house with 3 other roomates and the common areas always seem to get dirty faster than we can keep up with. Exceptional cleaning did an awesome job at deep cleaning these areas and I m super impressed + pleased with their attentional to detail and thoroughness. 100% will use again.

Hired exceptional to do a move out clean on a 1 bedroom apartment. Price was reasonable and overall, I'm pretty happy with the job they did. Just a couple of things that keeps them from getting 5 stars.
1. They were asked to clean all the windows including the storm windows that I had taken down and sat beside the house. these were mostly cleaned, but some still had a little dirt in the corners, so they could have been just a little more thorough on them.
2. When they came to do the estimate, I specifically told them that they can't use water on my 70 year old solid oak floors, and yet when I came back shortly after the crew had left ( I presume), the floors were still wet, something that doesn't happen unless you use water on them. If they had used only hardwood safe products like Orange Glow as we had discussed, there shouldn't have been any moisture left on the floors at all when I returned. Water can easily cause the hardwood floor to buckle or otherwise damage it.

I mentioned this to Michelle via email when she sent me the invoice last week, and I have yet to hear any kind of a response from them on this.

I am delighted with the services provided by Exceptional Cleaning. Maria and Jacque are efficient, thorough, conscientious and fun. They are in and out quickly leaving my house sparkling. I am always delighted afterwards by the little details they catch. Most of all, I enjoy their light banter without being obtrusive. I am a happy customer.

Michelle and her crew run a fantastic business and treat all customers with respect and honesty. They do a meticulous job for all customers . I would recommend this company to anyone looking for an ethical and superior house cleaning company.

Amazing crew. Couldn't ask for a better service. I highly recommend them!!

DO NOT USE THIS COMPANY! Worst cleaning service. Cleaners did a horrible job and even damaged a plumbing fixture. Owner just kept wanting to collect but never came out to inspect. I called her to discuss and sent pics. I heard nothing back until she sent me to collections. Instead of working things out with her poor service and lack of communication she will take you to collections instead.