Travis

Review of Gary Lang Auto Group

I called this dealership from St. Louis asking ab...

I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price if I came in. I was coming this way for Easter and so I drove the extra hour and checked it out. I spoke with Leo, or something like that, and he was very nonchalant and in no way personable. Long story short, they did not come down a dollar from what they told me on the phone a few days prior. The Manager refused to come speak with me as well. I ended up taking the car anyways, as I had limited time and I could not find this car anywhere near me. Leo insisted the price was fair because the Carfax was just fantastic. However, the transmission went out 6 month later. Thank god I paid for the warranty. Just an FYI, this was a year ago, so I'm much more reserved then before. A few months after I bought the car, I called about getting an oil change. They told me there was a special so again I drove the hour to get a good price only to be told that it was a GM deal, not a subaru deal, when I got there. They're absolutely classless and will harass you on the phone like they did with my friend, if you show any interest in buying a new car. All dealerships are shady, but this was just pathetic, from the phone associates to the managers and the service center.