Fazoli's

4.2 · 253 reviews
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L
Lora Dunham
Reviews 1
2020-10-12 23:09

I am rating this five stars for two reasons the ma...

I am rating this five stars for two reasons the main reason is a woman named Betty. Everytime u go into this location she's amazing. Very sweet and welcoming and the food is good. But I also am very disappointed with the managing staff. Not only did the manager start to take our order and rang it up...

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C
Carly Sachs
Reviews 1
2020-10-08 10:07

I came in today for my first time with my boyfrien...

I came in today for my first time with my boyfriend and his mother who are locals. Ms Betty was so sweet and really took her time explaining the lunch specials. She was so warm and inviting. I had low expectations for fast food Italian but as delicious as the food was (and the breadsticks oh my lord...

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S
Susan Wolphagen
Reviews 1
2020-10-05 05:36

The food is usually always good but the drive thru...

The food is usually always good but the drive thru wait time is horrible. I usually only get a slice of pizza and breadsticks and I will literally sit at the window over 10 minutes waiting for that while the workers are inside goofing off and talking. It's super frustrating because I just want somet...

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K
Kristina Rose
Reviews 1
2020-10-04 23:17

Visited today for the first time in probably 3 yea...

Visited today for the first time in probably 3 years and I won t be back. The quality of the ingredients has taken a huge dive. I remember the chicken parm- my fav menu item- being this large, crispy piece of juicy chicken. Now, it s a chicken nugget that is not crispy, very dry, and tough to cut, h...

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K
Kelley Sloane
Reviews 1
2020-10-04 15:57

Shout out to the manager of the Nicholasville Rd (...

Shout out to the manager of the Nicholasville Rd (at Zandale) Lexington KY location. My two pasta dinners were dripping through the bag when handed to me at the drive through window. I handed back and the employee fixed it (I thought) and handed back to me. When I picked the bag up from my passenger...

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G
Gina Berry
Reviews 1
2020-09-22 16:21

The spaghetti did not taste good. It tasted like i...

The spaghetti did not taste good. It tasted like it had been cook in either white pepper or the dust from pencil shaving. Or burnt plastic. Totally ruined my evening meal. I had the $5 meal. the SALAD and breadstick and sauce were fine. .i threw it away. The spaghetti YUCK!

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J
Jules
Reviews 1
2020-09-14 17:59

I'll admit I don't visit here often, but the handf...

I'll admit I don't visit here often, but the handful of times I have were bad. Food was cold and took a very long time. 20 minutes, 15 minutes seems a bit long to be serving cold food. Yuck. We won't be back. Also, the cashier was passing cigarettes to other employees while taking our order the last...

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A
Andrew Lockard
Reviews 1
2020-09-10 23:26

Always enjoyed Fazoli's. Their bread sticks are ha...

Always enjoyed Fazoli's. Their bread sticks are hard to beat. They've made lots of improvements over the last several years and makes them even better. I've only visited this location a couple times, but each time was a good experience.

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R
Ruth Kromer
Reviews 1
2020-08-18 09:38

Customer service was absolutely wonderful! I feel ...

Customer service was absolutely wonderful! I feel like the food has definitely improved tenfold from the last time I was here. The atmosphere is inviting and cozy. And the breadsticks... Sooo good. I definitely give this place 5 stars for an amazing experience!

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Stephanie Pace
Reviews 1
2020-07-23 20:20

I use to love going to Fazoli's, but now the porti...

I use to love going to Fazoli's, but now the portions are smaller and the prices are higher. It's unfortunate and I no longer visit. It doesn't help that the staff here are slow either. Their breadsticks are amazing and still my favorite though like Olive Garden. A to go bag of the breadsticks is th...

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M
Marcy Groom
Reviews 1
2020-07-20 06:14

This place is amazing. Staff is so friendly! We ar...

This place is amazing. Staff is so friendly! We are not from KY and have never eaten at a Fazoli s before until today. Their food was made quickly and served fresh and OH SO GOOD! Definitely wish we had one closer to home- making an attempt to come back another time before we leave!

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