GOOD CHEVROLET Review

I recently had the pleasure of working with Jason Ambrosio at this dealership to buy my car. Saw the ad online, was easy to set up a time to test drive the car and he answered the questions I had! The process was actually a lot easier than I thought! They are a partner with BECU so financing was easy, and Jason made sure it went fast.

I love my car and would work with this dealership and Jason in the future!

My 2 yr experience with Good has been GOOD , of course. :)
Yesterday was no different except for the fact that they worked extra hard to keep everyone safe!
Thanks Good Chev.
Bill

Even during a time of global pandemic, a smooth and stress free experience. Richard Graham was a very helpful and insightful sales representative and I would recommend working with him if you have the opportunity. Love my new truck!!!!

We bought a new 2015 Camaro, the salesmen were very no pressure. We initially said we did not want a new car because we did not want to take the depreciation hit. We had looked at some used and discussed the reason for our decision to not purchase new. We were able to work out a deal that would put us in a new car for very little more than a clean used one. Very enjoyable experience! The reason for 3 stars instead of 4 or 5 was that calling back to get the information on the note for the car the person in finance was bordering on being rude because I was asking questions she did not want to answer and was expecting me to take the "pat" answer which was a little on the shady side. In this day and age of computers (I am a software engineer by trade), there is no reason the financing shouldn't be with the lender upon underwriting of the loan. I got a story that it takes 1 to 2 weeks for this to happen, all the while they are dinging you for the interest rate that is a couple points higher than is the nominal rate for our credit worthiness. So bring your own financing and it will be a slam dunk.

This experience was fine. However, my past experiences (except for dealing with my salesman and the guy who helped me customize my truck) have never been good. In general my past experiences have ended with myself or my wife feeling angry and frustrated by the terrible customer service, and down right rudeness we were met with. I could give you an earful. Honestly, I would never come back if they hadn't offered free oil changes for the life of my truck (with the purchase of a new vehicle).

Clayton was Great.Good customer service and a heart warming smile!

Skip Juma helped us to purchase a Yukon XL and it was a great experience. We told him exactly what we wanted in a vehicle over the phone and when we showed up we ended up taking the first truck he brought to us off the lot. Great experience, quick and ready to go, great staff. Thanks Skip!!!

Best experience yet. I'm in my 50s and have been through the new\used car buying experience many times. The salesman was attentive to my needs and understood that I didn't want another 8 hour buying extravaganza. We sat right down, worked the numbers, wrote it up and I drove away in less than 2 hours with every question I had fully answered. Very professional, very honest and straight forward on all counts. Best experience ever. I highly recommend Good Chevrolet because their prices are low and actually posted on the internet. Thank you Craig Johnson!

I brought my car in for service at Good Chevrolet after having bad experiences with the Auburn dealership. The people in the service area were really friendly and actually listened to my concerns. They even had a technician ride with me to better diagnose the noise my car was making. They were quickly able to find and resolve the issue - and they didn't even charge me for reinstalling the part that Auburn had incorrectly installed. The service here was definitely worth driving a little further for, and I plan to bring my car back to Good Chevrolet next time I'm having issues.

Awesome and friendly staff, Edwin Martinez in Particular. He took amazingly good care of us and our vehicle, got the oil change done in less than 1 hour.

first time buying a vehicle from a dealership and couldn t have had a better experience. Ramon picked out a truck he thought I would like and boy was he right! He was supposed to be off work around 5 but he stayed late being that I couldn t get there until 6, Had the truck ready and warmed up waiting for my test drive, then stayed until around 9P.m. without hesitation until we could finalize the purchase. Would recommend good Chevrolet as a dealership and to ask for Ramon, guys got a good eye and was very easy to work with!

Was helped by Johnyy Lim. Great service, quick reply and very friendly. No pressure sales. Very happy with our experience.

Internet sales manager, R. Miller, is horrible. Once word answers, no details, no effort. Considering GM is on Strike, you think the guy could make just the smallest effort on a used car sale. Oh-well, there doesn't seem to be a shortage of used cars or dealers out there, so I guess I'll move on.

Tony, Rezno, Sam and all the staff very polite and willing to workout anything for a great price. I recommend the experience, helped me trade and buy a brand new vehicle for a great price

I bought a vehicle at first vehicle was good payed for extra warranty come to find out warranty void because it was manufactured in Canada and my vehicle isn't eligible to transfer for the American warranty I get different vehicle Chevy sonic and i get ripped off had promises that weren't kept and so I go back to have dealership follow through on promises and I am told by a manager leave this property never step foot here again or ur gonna get arrested so I go and tell the bank gesa cu and they tried to cover everything they tell me drop off vehicle and everything will be covered by the dealership well they paid some of it but not all and now when I call they give me run around and then through a receptionist they tell me I can't talk to you talk to someone else and that was main manager ill be honest never again am I buying from dealership and I am going to talk to consumer protection now I will go all the way to have them pay for the collections and also for the headaches through them I will take them to court too I am a soldier and I haven't had such bad experience anywhere this is a nightmare I say its in the name horrible Chevrolet not good Chevrolet

Always a great experience when looking and buying new cars and ramon was every knowledgeable about the vehicle they have on site thanks ramon

As I had my eye dead set on a new Camaro, I looked into multiple different dealerships and Good Chevrolet by far had the BEST selection and the BEST prices then all the other dealerships in WA. Richard & Johnny were very professional, friendly, and knowledgeable and provided me with a great service!

Johnny and Eddie!!! You guys are the real deal.
Eddie took the time to explain everything to me and I really appreciated that. And the doughnuts were good too. I will definitely be back

This is the only place I will take my Saturn Vue. These people are great.

I had a great experience. I bought a used Silverado. I felt like I got a good deal. The staff was great about getting me in and out of the building quickly. Justin in sales was very easy to work with.

Recently purchased a new car from Good. Saw a great deal on Autotrader and headed down to the dealership. Our salesman was nice and took his time to show us each car, he wasn t pushy and made the car buying experience stress free. Everyone in the dealership was nice and welcoming.

The reason for the low rating was due to how the price of the vehicle was advertised. Once we arrived to the dealership, we learned that we weren t eligible for the price advertised because we didn t qualify for a myriad of rebates that were being offered. That information was hidden in the fine print of the ad. Seemed like a bait and switch tactic to get us into the showroom. Since my current car was having mechanical problems and we didn t have reliable transportation and not being from the area due to being in the middle of a move, I succumbed and purchased the car. If I had the ability to go elsewhere, I would have.

Worst experience I could ever have. It seemed like the dealer (someone named John) didn't want to sell the car at all. It was used Nissan Altima that I wanted to buy which was worth 13700 and I was looking for finance.
Even when I said what my credit score is, he was not willing to give me the interest rate. He ran my credit (I got interest rate of 1.9% from Honda for same credit so my credit wasn't bad). He came up with the plan in which I had to pay 24k for the car worth 13.7 which was clearly not acceptable.
No follow up after that. It seemed like he didn't want to sell the car at all. Wasted my time and trip.
I won't recommend at all.
p.s. the reviews should have 0 or -1 stars.

Our family has purchased a lot of cars from good Chevrolet. I purchased a new blazer 2021 and the service was great like always. Teddy helped get what I needed as a college student and it was easy and fast! After owing my new car for a week I have zero complaints and I m loving the new ride! Thanks Teddy. I would definitely recommend Teddy, great guy and great service at good Chevrolet.

Great Sales people ..I felt comfortable there and I normally hate the buying of Cars

I've been a Good Chev customer for over 12 years and from sales to service they never cease to amaze! The staff is nothing short of excellent and knowledgeable, providing quality customer service with the utmost diligence. Brett Randall, Zack and Jeff Hutchins are absolutely amazing!!! Thanks for all you guys do, you're the best!!!

Horrible service sales representative was rude and unhelpful. Drove 3 hours only for them to tell my husband and I that the car we wanted was already sold. Very inconsiderate and unprofessional.

Took one look at us and assumed we could not afford a new car. After a test drive he asked us if we wanted to run numbers which we weren t ready for as we wanted to see a few more models and told us why did you even come in? We left and wen t to Burien Chevrolet.

Thanks to my husband's aunt we came to this place with the help of Kass Schany the process was fast and successful !!

My son needed a new car quickly this was his first experience working with a car lot and it was awesome. To start off with Andrea was very helpful with a beautiful smile put us in a car (my son's original want) and took us for a test drive, how brave of her and then took us back to start the process of owning this car.
We actually ended up with a different car as John quickly came to our aid when the original was out of range. He took control, after another sales person left us hanging because he didn't want to tell you us that that price was out of the price range not sure why, it's a car lot for goodness sake with a numerous choice of cars to look at. Ok back to John he was so helpful, determined and diligent in getting my son a car we left out of there with a 2013 Malibu that my son lived even more. What an awesome team Andrea and John were (John had just been back a few days and came through like a champ) in my opinion. My son is extremely happy and I would recommend all my friends and anyone to go see John he will get the job done. Thank you John and Andrea.

I purchased 2014 Mustang and I had a great and smooth experience with Good Chevrolet, I worked With Mike, he was very helpful and understanding. I had a previous experience with other dealers from other shops and it was awful and I thought all dealers would be the same, but Mike changes that view, he makes your visit worth coming and he never wastes your time beside his honesty on everything. I really recommend Good Chevrolet and ask for Mike and definitely you will have a car with a smile on your face

I first found the car I wanted online and called Richard Graham to get details. Due to our unlucky history with other car dealerships, I had a lot of questions for Richard. He was very professional and understanding about our fears. Richard answered all of my questions and put my concerns to rest. He took care of most of the business so we could come in and test drive the car that I saw online and not have to sit at the dealership for a long time. The car was perfect! Clean and everything that I was hoping. Richard was so helpful in getting our interest rate down and our payments low. I would recommend him anytime to someone looking for a vehicle that may have concerns with credit history or issues in the past with buying unfit cars. He was great! We are a very happy family!

Prompt customer service when we arrived for our appointment. A review of the desired services, estimated price and waiting time. The time estimate was spot-on; the price was as estimated, the service was done well. Very happy with Good Chevrolet. Thanks.

I TEXT The saleman Teddy the night before to see if the cars we where looking at, was still on there there lot . We were told they were . Drove for over 3 hours one way when we got there we were pass off to another salesman only to find out the car was not there nor could any one tell us when it sold . I do believe the car was sold before our trip they just wanted us to make the trip hoping we buy another car . We were pLanning on spending over 50,000 in cash but left empty handed with a 3 hour drive home . The Whole day was pretty disappointing .

Was talking with a salesman on the phone and asked about a price negotiation of $500 off was told about their low price guarantee and that he wasn't supposed to negotiate the price. I was still interested in the car but had a few more questions, he then hung up on me. So won't be buying the car.

Recently purchased a used vehicle through Kass Schany. Right from the start the service was prompt and proffessional. This made the process very quick and easyv

Friendly people but man are they expensive. Unless it has to be dealer fixed, go somewhere else or be prepared to pay.

Wow....thanks Teddy so much for selling a "nice working truck". Looking me in the eye and lying so easily. I dont see how you people do it. Saying anything to get me to buy it. Hasnt even been 24 hours! Now check engine light is on. (!) Light is on and AT check light blinks when turning it on. Not to mention the loud clicks after first turning key over to start truck. Man this guy really had me going since i told him about my previous experiences, and he assured me they were different.....but nope! Still sold me a faulty vehicle, but gotta remember. sold as is! SMH DO NOT GO TO THIS DEALERSHIP if you want a WORKING vehicle. Wow....wow.....wow.

I purchased a new vehicle from Richard Graham it was 5 star customer service.
I would highly recommend Richard he was very professional and polite.

Always Great Service !! Genna in Service is great to work with

Got the most perfect truck! Great trade value overall very very happy!!! Thanks Team!!

I was treated well by the staff. They listened and were very informative. My only complaint is when I picked up my car, there was big grease smears on the hood and front fender left over from the service that should have been wiped up.

I've gone here 3 times now due to its close proximity. All three times I encountered substandard service. The most recent was the last straw. I had set up an appointment for an oil change at 8am, and after waiting FOUR hours, I asked what the status was on my car. I was then informed that mine would be "next in line". It was terrible! Not only that, but my windshield wiper pump "mysteriously" quit working when I finally picked my car up the following day. If that wasn't enough,my suspension is dangerously loose now. Upon investigation under the hood, it appeared as though someone had tried various "repairs" with a sledge hammer. Several cracked plastic housings over the electrical compartment and fuses.
I don't care if I have to drive 30min - 1hr out of my way, I will NEVER go here again! I'll be filing a formal complaint after posting this review.

My wife and I live in East Wenatchee. Good Chevrolet had the caddy I thought I wanted so I called and set up an appointment with AJ. When I arrived, he had Craig Johnson show me the cars and he did an outstanding job. He spent several hours showing all the cars that would fit my tall size and I ended up with a Buick. I can't say enough about the low key but very professional approach used by Craig. I was happy with the experience, and am now delighted with the car. Thanks to all of the staff for going from Good to Great!

Andris Belote was super helpful and made the extra effort to get my buddy the price he wanted on the car her wanted. Great experience and would definitely reccomend her services!

I just worked with Johnny to buy a new 3500 and the experience was great. He was very personable and to the point and helped me out where he could. Everyone there including the shop staff were all friendly and good to work with. Go check them out

Best truck shopping experience I ever had, I feel like it was by far the lowest price, and we came to a deal within 10 minutes. Thank you Richard

John Lim was the sales person that helped me. He did a very great job on presenting the car. He knew what I wanted and I ended up purchasing a car. I recommend buying a car from here. Ask for John

Johnny made the stressful process of buying a car easy! He was nice and not pushy at all. Helped me through the process of buying my first car purchase and answered all of my many questions.

I wish google would allow me to write the whole story, but they limit their characters on here to so many words. I encourage anyone and everyone to stay as far from this place as possible. This dealership sold a used vehicle in very dangerous conditions and it should not have been allowed off of the lot. The worst part about it is that they lied on the inspection sheet saying that everything was 100% okay on the vehicle. Immediately upon getting the vehicle home I found way more then I am going to speak about here wrong with the vehicle. The biggest item though was a leak in the front and rear axle. A Local dealership had told me it had been leaking for a while and I was lucky to catch it. "Good" Chevrolet marked this item as "Not leaking" on their inspection sheet. To think that "Good" Chevrolet would allow a vehicle like this to leave their dealership in such terrible condition. To allow me, a human being to get behind the wheel of this vehicle knowing that this vehicle was unsafe. What if the axles had locked up and self-destructed from having no gear oil left; I could have been thrown into a wall after 65mph in the rain! After searching for a vehicle for months I can tell you that there are dealerships out there 100 times better, friendlier and more adept. STAY FAR FAR AWAY! The salesman will greet you with kind smiles and then leave you hanging when there is a problem. I experienced it first hand!

Ramon M. Was fantastic! He helped me find the perfect vehicle and went above and beyond what I could have asked for. Top quality service!

Should be Great Chevrolet. I transport cars and no other dealer has impressed me more than Good Chevrolet. It says a lot about the owners and their character. It seems to transfer to their employees. I would go out of my way to buy my next vehicle from Good Chevrolet.

Thank you good chev!! Gordon made my car buying experience one to remember. I will refer my friends and family indefinitely. I have purchased many vehicles, but have not experienced such a genuine salesman. Thank You Gordon.

I had the most amazing excellent buying experience at Good Chevrolet. After visiting multiple dealerships in search of a very specific vehicle, and being disappointed by the customer service elsewhere, I was elated to have such a simple experience with Jordan. From test drive to paper signing, Jordan made the entire process smooth, seamless, and quick. These folks do a great job taking care of their customers, and everyone seemed very happy to be working there. Will return next time I need a new car. Thanks!

I had been looking for a slightly used, lower mileage Jeep Wrangler that would work for me as a daily driver and still be fun for weekends and vacations. When I showed up at Good Chevrolet, I knew they had one or more Jeep's that might fit my requirements. Showing up at opening on a Sunday, Brett came up to us and greeted us, talked with us to understand what we were looking for and brought out the Jeep we took home. Brett wasn't pushy, in fact encouraged me to bring my wife back and really consider the purchase. He was there every step to make sure everything was taken care of and we got exactly what we were looking for. Including making sure that it got all the safety items addressed quickly and turned over to us to enjoy.

Worked with James Lim. The process was fast and simple, and I am loving the car! One of the easier car buying experiences I have had.

The car buying process is not something I particularly enjoy doing on my weekend morning, but the experience I had at Good Chev was excellent. My salesman Charlie Nguyen was very professional and courteous, greeting me the moment I walked up to the door. He was able to answer any questions I had and was very helpful and informative while I test drove a few cars I was interested in. There was no haggling over prices and the free oil changes for life was a nice perk. Overall it was a very pleasant experience with everyone involved and I wouldn't hesitate to return again if I was looking for another vehicle.

If I could give zero stars I would. 1 week before arrival We wired 24,100 to purchase a truck to Good Chevrolet as we were coming from fairbanks Alaska. Two days before arriving they sold the truck! When we got there we decided on another truck for 25,000 which is more than we had originally planned. During the end of signing all the paperwork they said we had not negotiated 25 with Richard grahm and had to pay the full price of the truck of 26,500. Unfortunately Richard had stepped out. A very rude manager came in and said he cant loose that much money. Ramone was the one who sold the truck, unfortunately he wasnt given proper on boarding so it wasnt his fault. Dave in finance was pleasant to deal with. Overall I would not reccomend this place to anyone. Take your business to a place that wants to help the customers and has some basic onboarding and customer service skills.

Not pleased with our experience. We had to wait behind a couple who was not prepared with all their paperwork and sat for well over an hour plus playing our phones to pass the time. The pre-owned car we bought was kept over the weekend to go to the "Shop" but it was not even detailed by the looks of it, stained carpets, some type of white stuff stuck on the passenger speaker, and then we only got one key. It's been 2 weeks now since they said they'd get us the second key they promised. Over-promised and under-delivered. I do feel like once they got our money and our trade-in that they no longer cared to follow-thru or deliver good customer service. I would NEVER recommend this dealership to family or friends.

Best dealership in Western Washington. Ask for Zach, he has helped us with a few cars and has always been easy to work with.

I came up to Renton from Oregon to buy a car. Worked with Kass Schany who was extremely helpful in making sure I had all my documents sent to them and worked the deal out on my car over the phone. Overall easy salesman to work with and loving my new Camaro!

Far better service than any of the other dealerships I had gone to. The salesmen let us walk the lot and didn't make me feel like we were being hounded from the moment we got out of the car. Everyone was friendly and my questions were answered and explained to me in a way a first time buyer could easily understand. My dealings with them so far would make me strongly recommend Good Chevrolet -Skip and Jimmy in particular- to anyone who may be looking for a car.

Brett !!!! THANK YOU SOOOOO MUCH !!! Wonderful service, he got me in my dream car. I m so in love with it. He didn t pressure me into doing anything I didn t want to do. He made sure to tell me the ins and outs of my car. Just excellent customer service overall, If you need any help with a car call Brett. He will get you in and out, with something just right for you. Thank you Brett I m so happy.

Thanks good Chevrolet team as well. Your work is much appreciated.

Love this place. Only car dealership that has ever treated me fairly with the utmost respect. Most auto dealers try to take advantage of me or not take me seriously sure to getting a women. Definitely NOT the case here. Would recommend GOOD CHEVROLET to anyone.

I wasn t in the market for purchasing a new vehicle until meeting Andria Belote at Good Cheverolet in Renton, Wa. Her customer service and great personality moved me to start thinking about possibly purchasing a new car because of the current issues I am facing with my current car. She is extremely knowledgeable and understanding about my concerns with purchasing a new car and gave great information on the benefits of purchasing a new car. Everyone that I meet, or know, that is looking to purchase a vehicle, I am definitely sending to Good Cheverolet to meet Andria! Way to go Good Cheverolet, you all picked a phenomenal team member for your staff!

Great and easy experience buying jeep grand cherokee. Jimmy Juma made our experience fast and easy straight to the point. Will buy from Good Chevrolet again in the future.

We came in late about 2 hours before they closed, but our salesman Renzo was super helpful. He treated us with kindness and did not pressure us into anything we didn t want. We told him what we wanted he worked the best he could to make our buying experience a no hassle one. We really appreciate a salesman who has our best interest and not make us feel like another deal, another sale type of thing. He was great and we highly recommend him if you ever stop in. We got a great deal and walked out with a new car that night.

Less than 30 days ago we Bought a used 2017 van w less than 37k miles, barely drove it 500 miles and now I already have 1k in auto repair bills. Thanks for nothing!

Came in looking to buy my first car, I had already picked which car I wanted off of car gurus. Renzo welcomed my dad and I and quickly went to grab the car that I wanted. We took a test drive and it was amazing. Renzo was super personable and nice. I was nervous buying my first car and I'm glad he was my salesman. We were in and out of the dealership within 2.5 hours and I couldn't be happier with the car I bought

Fantastic service and great prices! I'll never buy a car anywhere else, the people treat you like family and in a business where so many people try only to get the most money out of you I felt like they actually gave me the best price on the best car for me! Fabulous cars and fabulous people, by far the best in the area!

Bought a used Expedition from them last month. Can't say enough about the stellar customer service my wife and I received there. Not too much pressure but they kept in touch just enough to let us know they hadn't forgotten about us. A special shout out to Zach in sales. He is so easy to work with, honest and made the whole experience so relaxing. I definitely will recommend these guys to anyone looking to buy a vehicle.

i had found the car on line but it didnt have a price and almost passed it up but my husband told me to ask i got in to contact with a gentleman named cody. he told me the price and it was in our limit so we told him we would be there. when we left that morning i was nervous it would get bought since it was an amazing deal so i called him and told him since it was two hours away to please hold it for me so the drive wasnt for nothing, he said he would. we got there and true to his word he had the keys and was waitong for us. we talked about it and he showed us the car we took it for a ride and loved it instantly. we got the paper work rolling and it was fast and easy they gave us the up front price and told us everything we were paying for. we had only 1500 cash and thats all we paid that day, we loved that there was no hidden fees. they even set us up with an insurance broker that got us amazing full coverage. i love my honda crv now and will definitely go back for future cars. thank you Cody.

I needed to buy a car for work. I had seen a vehicle that would suit my needs perfectly on the web, as advertised at Good Chevrolet, and gave them a call. Richard picked up and said they still had the car on the lot, and to come on in. I arrived at the dealership, and another salesperson immediately asked if I needed help. I told him who I was there to see, and he proceeded to get Richard Graham, the sales person I had spoken to over the phone. When I indicated which vehicle I was interested in seeing, he immediately went out and found the car and drove it up for me to test drive. After the test drive, we went in to the showroom to talk about the terms of the sale. The whole process was exceedingly straight forward with no runaround, and Richard (Graham) and Carrie in their finance dept. could not have been more friendly and helpful. Carrie even found me better finance terms than those we had originally talked about. Richard even followed me in the new car back to my house, and I live over an hour away. I would strongly recommend Good Chevrolet in Renton for anyone in the market for a new or used car. 5 Stars !!!

I Came into Chevy looking for something to haul my kids around in and Brett & Zach were so helpful. They found me the perfect vehicle for a good price. They were so awesome. I will definitly be back in the future and highly recommend this car lot! Two great guys to work with.

Rafael Vazquez was extremely helpful and knowledgable!

Thank you Rafael!

Avoid!

#1 Reason: Service, sly sneaky. I had a tire repair not long ago, they offer free oil changes so I use that service, but no more.

Here s why.

They told me I needed 4 new tires knowing 2 weeks prior I purchased one brand new back tire. Not only that but there unwelcoming, unprofessional and smell. Well most of the service people smell.

So I m telling you in my experience you should avoid this location for service repairs and go else where for service.

Take care.

This was my first time buying a car from a dealership and I am SO happy I ended up going to Good Chevrolet. I sent an email via their website and received a call within minutes from Bryan. I was able to keep in contact with Bryan through text which was convenient for me since I needed to change my test drive time. Upon arrival I was greeted by at least three people before I hooked up with Bryan for the test drive. My husband and I ended up taking another vehicle for a test drive with Justin because Bryan had another appointment and we wanted to take our time. I was especially happy with Justin's honest answers when I asked him what common problems the make and model we liked had. Within an hour we had our financing done by the amazing Carrie and were out the door with our new truck!
I texted Bryan the next day asking about the headphones and remote for the DVD feature that were missing. He had a new box of them waiting when we came back a few days later to hand over the down payment check. We were then floored when Carrie let us know she found an interest rate nearly half less than the original rate and got everything switched over. We then spoke with Justin about some concerns we had with the truck's undercarriage and he had it taken care of promptly and Bryan sent us off in a loaner shortly after while they fixed the problem.
The people here are amazing- I can see why they had almost five stars on Google which is what sent me there in the first place. Good Chevrolet should change it's name to GREAT Chevrolet!
Thank you Justin, Bryan and Carrie!
~Jess & Nate

Staff friendly, my car was shiny when they where done....I like

I would suggest anyone to come to Good Chevrolet and ask for Jordan. He is a pleasure to work with and genuinely cares about his customers.

I was interested in camaro and had the pleasure of johnny Lim helping me out with my purchase. I wasn't exactly ready to buy had two wait a few weeks but johnny kept me posted and was very easy to work with and Mike in finance was just a good they were able to get me lower payment than anticipated overall just a great experience! Make sure to ask for johnny Lim

Went to look for a car the other day and had a great expirence. The employee's were very helpful. No pressure to buy a car but very helpful and had a lot of knowledge about the questions I had. I'd suggest this place to friends. If you're ever looking for a car ask for Andria Belote she's very helpful.

Had issues with another dealership messing up service on mine and my girlfriends car, came to Good Chevy to have them fix the issue and they fixed the issue as well as other MyLink updates that needed to be done as well. I'm definitely going to go back for other services when it comes time for them.

Our salesperson Richard showed my mother the exact vehicle we were looking for at Good Chevrolet in Renton. Even though it was a Chrysler he showed her how certain features worked. It had been 20 years since she has had a new vehicle. He took us on a test drive and it was all said and done.
My mother is very happy with her purchase and I am very happy with the ease and efficient way we were handled. From the time we hit the door to the time we drove off, everyone was friendly and accommodating at the dealership. . Even financing wasn't the usual nightmare. Richard and AJ even took the car for an oil change, so no worries or the next 5 months. That is above and beyond in my book. We would recommend them to our friends and family and I will definitely be back for future purchases.

I bought my new car from Kass Schany. He answered all my questions intelligently and i was very pleased with whole buying process. Plus I got a great deal!! I will see Kass again for my next new car.

Had the most terrible experience there today. First, the description of the truck the had on line was WAY off. They claimed it was fully loaded, sun roof and all. When I got there, the truck wasn't even there. We waited 45 min for it to get there. When it did, it was not fully loaded... It was a base model, lifted, missing speakers, no sun roof, bald tires (sales guy tried to tell me they were at 60%, bs, bald is bald) no break control (which I called and asked if it had one, sales guy said he'd check, called me back and said yes it did... LIE) the side steps were removed even though they were in the pic and description. It literally was a base model with a lift. So, after explaining to him that this is not what was in the ad, he "poo-pooed" it and rushed us in to talk numbers. He wanted 33K for the truck. We have the SAME truck, a year older, lifted, short box FULLY loaded we wanted to trade.... Insult to injury... He offered us 20k for trade value! What? We'll sell you a lower model truck, a year newer for 13k more then we'll offer you for you for your fully loaded truck with about the same amount of miles. We'd gotten a trade offer of almost 30k earlier in the day. The sales guy at Good Chev (Bobby) was late, rushed, pushy, rude and extremely disrespectful. The manager wasn't much help either.

If you feel the NEED to buy from Good Chev, avoid Bobby like the plague! His disrespectfulness will prevent me from ever returning there again. I will also spread the word to everyone I know and, yes, put him and the dealership on blast on the internet.

Here's to you "Good" Chev... You suck!!!

Worst Customer Service I've ever experienced in my life. I showed up at 6:15pm and the first question I asked the salesman was, "What time do you close?" He answered, "We close at 8:00pm, but we stop taking customers at 7:00pm." I was able to look at 2 vehicles, but this took a while because the salesman pulled the wrong keys from his key-box and I had to wait until he went all the way back and got the right keys. After I was done looking at the 2 vehicles, they did not fit my requirements, so I asked to look at 2 more trucks. The salesman surprised me when he answered, "You're going to have to schedule an appointment for tomorrow morning because we stop taking customers at 7:00pm, and I'm tired and want to go home." After my astonishment from his answer I replied, "I understand that you stop taking customers at 7:00pm, but I got here at 6:15pm and it's currently only 6:40pm, so why can't I look at 2 more trucks?" He said, "Because I'm tired and we stop taking customers at 7:00pm." Again I reminded him it was only 6:40pm. I went and spoke with the sales manager and told him of my situation and the sales manager was just as rude. He said to me, "Just like Nordstroms stops taking customers 15 min. before they close is just like why we stop taking customers at 7:00pm." My reply was, "First off Sir, it's only 6:45pm and you said you stop taking people at 7:00pm and need I remind you I've been here since 6:15. Plus, you're nothing like Nordstroms, they actually serve their customers until the actual closing time, not early like you are doing." The sales manager got even more rude by saying, "If you're really going to buy a truck, you're going to be here until like 2:00am, you know that right?" I replied, "Actually I'm just wanting to look at 2 trucks tonight, and if I like one I was going to buy one tomorrow. But since you want to push your customers out so rudely, I'm happy to spend my hard earned money somewhere else who actually cares." So I left............and the following day, I purchased a $43,000 truck from another dealer, one who actually was very nice.

Jordan was awesome as my salesman. I called and told him what I wanted, when I showed up the car was ready for me and washed. I was in an out in under 2 hours. Second time buying from him and I ll return again.

WOW - great service. Kass was great in offering the service on my NEW 2018 Chevy Equiox Diesel. The car is so load with stuff and the end of the 2018 cyle deal was AWESOME. I will be recommending Good Chevrolet to my friends! Looking forward to becoming a part of the "Good" auto family for service on my new car!

I've bought two suburban from Good, specifically Ted Sharp. Sincere guy and quick to get the deal done. He offered me fair priced vehicles and warranties. We had a few minor issues and the service department was quick to respond. Overall I'd recommend them to family and friends.

My only constructive advice, if you're looking for a car, call ahead and ask for Ted, otherwise you will be stalked by the junior guys standing out front. All of which are nice guys, but somewhat intimidating and give off the unfortunate "car salesmen" stigma.

I ve had so many issues with this used car that I bought from this dealership.Great customer service, they know how to get you to buy a car! Right when I got into the car(after signing my life away), a salesperson walks over to tell my brother that the passenger door lock needs to be locked manually(red flag #1), Gas was on EMPTY(red flag #2), Battery light comes on very next morning red flag #3). Car has since been into maintenance dept. more than 5 times since I bought it Aug.2017.smh I can t even tell you how much I REGRET ever trading in my car here. So many problems with this truck!! I ve had 4 different things replaced already from starter issues, and electrical issues. Last week, I was driving with kids in the car, and the engine started stalling, doors locked/unlocked, pulled over to park it and it died out. I had to pay for towing. Warranty doesn t cover a cable that was replaced. $255. List goes on. It ll be back again. This car has been a NIGHTMARE!

I was shopping for the last 30 days for a specific truck and Good Chevrolet had one. I worked with Kass and they gave me their best price the first time and it was exactly what I wanted. They were great to work with .... Curt

I was greeted promptly and everyone was very friendly. I worked with Andria, she was very knowledgable and worked hard to get me something that worked with my budget but still had all the features I was looking for. I really appreciated her effort and politeness! Thanks Andria for making the car buying experience a great one!

John and Jordan were absolutely great. Everything went smooth, and all the employees at Good Chevrolet were nice. I highly recommend this place, and I would buy another Chevrolet from John or Jordan.

When I went in to take care of my car sales was so helpful and kind to me. They took such great care of me and my car. I will definitely be coming back for future service. Thank you so much Good Chevrolet!