Kelley Sloane

Review of Fazoli's

Shout out to the manager of the Nicholasville Rd (...

Shout out to the manager of the Nicholasville Rd (at Zandale) Lexington KY location. My two pasta dinners were dripping through the bag when handed to me at the drive through window. I handed back and the employee fixed it (I thought) and handed back to me. When I picked the bag up from my passenger seat when I got home it all fell through and went all over my seat and floor! Needless to say I was quite upset. I called the restaurant, told him what happened, and he didn t even question redoing my order. When I got back to the restaurant I told him about the mess in my car and he came out and cleaned it up with no complaints. I ll have to get a car wash tomorrow, but he was very nice and had my new order to me quickly. Appreciate his customer service.