Ellis have been great from start to finish. Both the back office team and the loading team who came to the address were professional and responsive. I would recommend Ellis to anyone making a local or international move. They wrere affordable and took great care of us and our belongings.
We had the absolute best experience with Ellis Moving. We had to move during COVID-19 and they were on top of all protocols, called when they were on their way, arrived on time. Their guys even carried our couch up 6 flights of stairs because it didn't fit in the elevator. 100% recommend them and we...
I am the happiest woman in the world! These boys made a stressful situation a happy and easy experience. Big smiles, positive attitude, respectful, strong and quick! I would recommend Ellis Movers all day long.
Extremely overpriced. You pay them by the hour so they will go as slowly as possible, even to the point of hiding. Then when you pay them their outrageous fee they laugh at you and say you are a sucker.
Excellent communication and service. Moving is a stressful time and Ellis made it as painless as possible from first visit by James Ellis to followup move of a few overlooked items. I was very impressed with the hard work and competence of the moving crew. Thanks guys!
Highly professional,excellent attention to detail. Quick, on time and trustworthy. I wouldn t use any other company.
My experience with this company is awful. I was moving from Burnaby to Nanaimo. The move from my apartment in Burnaby was great. Ellis was going to store my belongings for a few days. They were suppose to be on the 6:20AM ferry which they weren't; apparently some paperwork mix up so they had no ...
First time ever writing a review online, but compelled to given how good they were. We had to do a double move. First move was flawless and on the second move we had Doug, Hammis and Anthony who were all amazing. They were thoughtful, intelligent, well mannered, considerate and professional. Thi...
Excellent service and the nicest people in the world! From Phil who came first and also thought me how to pack, and then the guys who came on the big day, particularly Everson and Adrian and also Jose!! They are really professionals and work with joy! We fully recommend Ellis Moving. Maria and Henri...
I have moved 4 times in the last 7 seven years and Ellis Moving was the most professional company we have dealt with to date. Everyone on the move team made us feel very comfortable and they knew exactly what they were doing. We had some tough pieces to move (Piano / Large Bed Frame) and the guys di...
I have not moved in years so was very nervous about the experience. Ellis Moving was prompt, friendly and efficient in their service from the first phone call to the last item unloaded. The moving team was professional and very friendly.
I would highly recommend them!
The guys were very professional, great people, listens and responded to our needs. Very friendly and considerate and worked really hard. We gave them a good tip and sandwiches which really made their day. There good people and would use them again in an instant!
Ellis Moving are true pro s! They showed tremendous care for the contents of our home and were very accurate as well in their assessment of our storage needs. I highly recommend them. Marnie L.
I found Ellis Moving and Storage to be conscientious, efficient and reasonable for my recent move.
We used Ellis to move our household from Vancouver to the UK, based partly on their excellent reviews and reputation.
Our belongings were treated with care, packed well, and arrived without a scratch, dent, or crack (including a piano, a lot of art, and two large mirrors).
Unfortunately, the a...
Ellis did a great job when they moved our family in a local West Vancouver move. They were efficient, timely, clean and did a great job of keeping our furniture safe and sound. Their estimate came very close to the actual final bill, and I would use them again.
The movers did a good job. All of my things were moved carefully and there was no damage. However, I had specifically mentioned I wanted insurance in my email and the driver simply forgot to ask me about it/ tick off the box on the invoice and then told me it was "too late" at the end. I said it was...
Drivers routinely ignore speed limits in neighbourhoods putting cyclists and pedestrians at risk. Driving 20+km over a posted limit is unacceptable especially when driving large trucks.
The crew from Ellis helped me out on short notice. They were professional at all times.
I would definitely use their services again.
I had a wonderful experience with Ellis Moving. The crew was professional and pleasant; they worked extremely hard and got the job done in a really efficient and painless manner. The estimate they had provided was bang-on, so there were no nasty surprises at the end. Nothing damaged - everything p...
My husband and I hired Ellis' services in October. We initially sent out an email for the quote for a moving date of Nov 9th. We then received the quote and responded back but with changes-- that we would like to book but for the date to be for Nov 2nd instead. A weeks goes by and we don't get a rep...
I have moved over 10 times and Ellis Moving was the best moving company I have used by far. The Ellis team is so professional - both in the office and the movers. They treated the home and belongings with care and respect and were so efficient. I had expected this move to be stressful but the team d...
Great experience with Ellis. We would definitely use Ellis again!
I hired the company for an overseas shipment to Singapore, and my shipment arrived a month later than their estimated arrival date. When I inquired about the delay, the company initially blamed it on me, saying that I didn't submit all my forms early enough for the shipment. I had to remind them th...
Moving a family with 3 young kids is hard! I contemplated renting a UHaul, but opted to use Ellis instead and WOW!!! Ellis was $ WELL SPENT!!!!! I was amazed at the professionalism and friendliness of their team! I believe it was Lorne and Anthony and another gentleman who moved us. They were except...
We used Ellis on the recommendation of a friend who also used them. We were very happy with the people, pricing, and services. They were 100 percent on time and right on the estimate, actually $100 lower than estimate. The whole terrible experience of moving was greatly eased using these peopl...
We moved to Parksville last week (May 2019) and used Ellis. We got the dream team as a crew, Michael, Hamish & Junior packed us up with Michael & Hamish unloading the next day in Parksville. The guys were great, knew what they were doing and not so much as a scratch on any of our furniture. I wou...
Quote was 2500. Bill was 6500. Items went missing during move. Mover named Slim barely did anything and let the other guys work while he chatted on the phone with his girlfriend. He was super rude to me and unprofessional.
We were very pleased with the movers who worked were careful and attentive.
This was a great experience. I liked that the phone conversations made it clear the people were listening and making notes, so that when I called back they remembered and had no trouble resuming where we left off. Personalized service felt great. I wasn't just a number in a queue. They arrived o...
The Ellis team was great! Phil gives excellent advice on packing and the moving team was fantastic. They were prompt, worked super hard and delivered everything in perfect condition.
We recently moved from North Vancouver to Chilliwack. Phil Ellis did an assessment of what would be involved in our move, and was very accurate about what would be involved and timelines. From start to finish, the crew of fellows who packed and moved our belongings were fantastic. What impressed us ...
Extremely professional and efficient. Highly recommend and will definitely use again for our next move.
Hard to choose what was best with these guys! everything! from the quote to moving day , everything went smoothly. They were top professionals, courteous, punctual, attentive and their prices were very fair.I would highly recommend them to anyone! We also liked the fact they were a local North Shore...
We made the right decision in going with Ellis for our move in August because the day went very well. The estimate for the amount of boxes we would need was pretty darn accurate and the guys were on time the day of the move and very efficient. They were careful with our things and worked hard. It wa...
Great service, auper friendly people and efficient moves
anytime the movers are running all day with their hands full (including one guy with a safe on his back and also only one guy carrying a double mattress upstairs) you know you have picked the best movers.Our crew was beyond awsome
James and his employee are responsible and professional. They made sure I received all my items in good condition. Moving is always an headache, however Ellis moving made it easier for me.
We have used Ellis Moving & Storage a few times and every time has been over and above our expectations in service and professionalism.From the quotes being bang on to the guys doing the heavy lifting,I would recommend them to anyone.
Thanks,Todd & Heather
Phil and the team from Ellis moving did an amazing job with our 3 moves! Highly recommend them and the whole team
Initially, had a prompt response. Phil Ellis, came by my place to get an assessment of the items I would be moving. I got an email saying I would get a quote, which never came. I also mentioned I needed to reduce my shipment, but received no reply. No idea why this occurred, but I probably won't con...
This was my second move with Ellis. It was a very complicated move, but as with the first move they did a perfect job from start to finish.
I would give a sixth star if there was one. I just moved from New Westminster on the mainland to a small town on Vancouver Island. It was a huge move, and could have been very stressful. Ellis took much of the stress out of the move. Phil Ellis himself did the initial home visit to determine an esti...
We had a really great experience with Ellis. From the pack out, to storage and finally the out of province move - they were very professional, dependable and efficient. All our belongings were packed up so well that I'm sure our toddlers could have had a go at the boxes and nothing would have broken...
Reliable, (highly) professional, on time and diligent. I can see why Ellis Moving and Storage are so highly rated. I give this company a perfect score.
We used Ellis Moving & Storage Ltd. for a few of our clients and have never had a complaint! Keep up the good work; we will continue to recommend this company to our clients who are moving.
We thought Ellis Moving did a fantastic job with our move to Bowen Island. The team were personable, careful, and nothing was broken!
Unprofessionel and absolutely not reliable. I asked for a quote and they promised me to check things out for me and never did. If it is already like this in the beginning i can not picture how bad their other services must be.
Terrible experience with them! They arrived on time, which was great, but they broke several items including some glasses, a mirror, severely scratched up my couch and lost a part on my exercise equipment.
At the time I said the mirror was okay, I found out the rest of the parts after they left. ...
The most pleasant and easy move we've ever done. The company was extremely helpful, the movers very careful, experienced, friendly, personable, trustworthy and final cost VERY reasonable and honest. Would ONLY ever use them if needed and highly recommend them.
Excellent Moving Company and I highly recommend them anyone moving in Greater Vancouver, Lower Mainland and Fraser Valley!!!
Our experience with Ellis was as painless as a move could be. They picked our belongings up, stored them for several weeks, collected some additional purchases and delivered to our new address as promised. We suffered not a scratch on anything, they stuck by their quote and their employees were firs...
I made an inquiry about moving a small student studio apartment, they were honest and straightforward and gave me great advice on how the best way I can make the move was using Fedex instead of regular moving services since the cost would be much lower given the amount of stuff I'll be moving. They ...
I'm so glad I went with Ellis for my cross-town move. The estimate was fair and was accurate to what I actually ended up paying. The movers were professional and efficient, and arrived right on time. I loved that they wrapped everything so it didn't get damaged or wet, even very small pieces of dism...
You guys were awesome. Furniture in perfect condition, houses both in perfect condition. Polite, Courteous and timely.
A great experience.
I had such a bad experience with them. A few of the problems included
1. Broke a really expensive side table. When packing I told them to be careful with it and they said "don't worry we treat everything as fragile". Ii noticed the next day while unpacking that it was missing. They swore that t...
Ellis Moving made the whole experience much more manageable and "easy". From the in home quote to the moving team on the day, we were thrilled with the service. We would recommend them to anyone moving.
Used Ellis to do a move of an upright piano from our basement to 2nd floor. They had an issue with their truck the day they were supposed to come which was unfortunate, however they got their truck to come first thing the next day so I didn't have to take additional time off work which I appreciate...
I wouldn't be exaggerating if I say Ellis is the definition of professionalism. I have been sceptical throughout this canada wide move but Ellis have owned my shipment through out. Exceptional customer service from Josh and Shawn never heard a single dB of frustration on their voice.
Prompt service. The move was very close to the estimated time and we were billed our estimated cost despite a slight overage. There was no damage to the house we moved out of, any of our belongings, or the house we moved into. I would *highly* recommend the company and their service. An excellent ex...
Wow! What a great team and what great service!! I am very happy with your moving service and will definitely recommend to anyone.
Hard workers, kept it positive. Great job. Did break the leg off a dresser and didn t fix it. Dresser was crappy but still... Otherwise 5 gold stars for a great moving job and care of items.
Amazing team. Great service! They wrapped everything so well and so quick. They had to move two houses into one (apartment and a home ) into a larger home with a steep drive way and lots of stairs. They did it so careful But so speedy! I would use them again!
Ellis Moving was absolutely fantastic. They were a pleasure to deal with on the phone to set up the move, and the moving crew was amazing! Steven, William and Junior all worked very hard, very quickly, and showed so much care and respect for our belongings and for the property we were moving into....
Initially good service. Upon arrival of my shipment, a duffle bag of clothing was "lost" and never arrived to my destination.
I have had numerous emails with Phil, from Ellis Moving. He has completely and ignorantly neglected to file a claim through his insurance company to compensate me for my...
I worked with Ellis Moving with a very tight time line on my move. The owner came to my home weeks in advance and dropped off boxes, packing material and gave us a demonstration on how to pack efficiently. Trust me - the demo is valuable. On the actual moving date I was impressed by how hard and eff...
We have moved in four provinces and this was our easiest move to date thanks to the great teamwork at Ellis Moving. Phil came and did the estimate and gave us helpful suggestions. We were surprised at the smaller size of the truck that arrived but it was perfect as were the two gentlemen who effici...
The movers came exactly at the designated hour. They were very polite and did their job quickly and well.
We had a wonderful crew who carefully wrapped all of our furniture. They even dismantled a complete Ikea day bed and reassembled it perfectly. We were more than happy with the crew.
Updated Review:
I used this company a second time to move just recently and I was very happy with the service. This time they did call me to confirm before the move and went over all the things that would be necessary for the day.
The movers were careful with our items and nothing was broken. ...
The Ellis boys....friendly, smiling, happy, and STRONG! They were super kind about telling me to edit my stuff, and brought me many boxes, paper and tape in plenty of time to get started. I felt they took complete control of the situation, moved my furniture and boxes with care and by the end of th...
Hi. We had a move from BC to Ontario and I did a lot of research to find the right company and Ellis was outstanding. They were responsive to my questions and made sure that the move was smooth at both ends. The crew that packed for us in Vancouver was excellent!! I very rarely give 5 stars but the ...
One of the most reliable movers for pianos and long distance moves of household effects. This is the second time I ve used them and communication was excellent from initial contact through pickup and delivery. Most importantly, every item documented and double-checked and not a scratch or crack in a...
Ellis Moving is by far the best moving company that I have ever come across and worked with. From the first initial call to the instructions for a smooth move, to the team showing up and getting the job done, it was an amazing experience all the way through! Very friendly, trustworthy and family run...
From 1st email contact to the assessment by the owner of Ellis, at our house, I was VERY impressed with Ellis Moving & Storage! They truly care about each and every item... big or small. Hand wrapping in paper and cataloging each item, for extra ease on the move back in! We had to keep our furnitu...
Third Move in 4 months - Third great experience. Highly Recommend Ellis Moving and Storage.