DPD

2.4 · 4501 reviews
A
Askin Kartal
Reviews 1
2020-09-28 23:07

The big box was demolished! Torn off from the fron...

The big box was demolished! Torn off from the front. The doorbell rang and someone said come down to pick up the package. Since I was not at home, my wife had to go 3 floors down and take the 15 KG package! Not even offered to bring it up as a parcel delivery person, there is a woman to pick it up! ...

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W
WhiskCo Music Fan
Reviews 1
2020-09-28 22:45

The lower lines were for the deliveries before, to...

The lower lines were for the deliveries before, today 10.10.2020 was great, the driver was friendly and brought me 3 parcels to the 2nd floor, thank you very much for that. For physical reasons I am no longer able to carry and also no longer 50, so many thanks to today's driver 10.10.2020 for the gr...

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O
Olaf Walter
Reviews 1
2020-09-28 16:10

I can't say anything negative about DPD. The packa...

I can't say anything negative about DPD. The package was delivered correctly and in a friendly manner (2nd floor, elevator). I was really worried because you read so many negative things on the forums ... I think there are black sheep everywhere, but they should be sorted out.

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Nils Korona
Reviews 1
2020-09-28 14:44

Not only that you can not communicate with a drive...

Not only that you can not communicate with a driver if there are problems, no, then you already choose a storage location and even that does not work.

Wrong address plus wrong storage location.
Package found only by searching randomly.
Please do not misunderstand, the anger does not go to the d...

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N
Nessa xo
Reviews 1
2020-09-28 14:36

Ich habe heute meine Wickelkomode bekommen aufgete...

Ich habe heute meine Wickelkomode bekommen aufgeteilt in drei schwere Pakete. Der Mitarbeiter hat mich gesehen ( hochschwanger) und mir angeboten sie mir in die Wohnung zu tragen. Er war super freundlich und hat sogar am Ende die 10 More

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H
H S
Reviews 1
2020-09-28 11:15

Parcels are thrown over several meters over the fe...

Parcels are thrown over several meters over the fence to the front door. A complaint to DPD shows little chance of success that something will change. I contacted the Federal Network Agency and officially lodged a complaint there, I can only recommend this to anyone who has problems.

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B
Beck Mandy
Reviews 1
2020-09-28 06:51

Nach langem Warten habe ich nun heute mein Paket e...

Nach langem Warten habe ich nun heute mein Paket erhalten. Das erste Mal wurde es nicht zugestellt, trotz abstellgenehmigung mit der Benachrichtigungskarte vereinbarte ich einen neuen Ablage Ort. Wieder erfolglos. Nun kam es nun heute More

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T
Tejas
Reviews 1
2020-09-28 04:48

Very poor service.

Very poor service.
1. They never contacted me even I'm at home. No one rang the bell.I even posted note near my door bell.
2. I got parcel after week after so much of struggle (I called, sent them email ) Unprofessional.
3. Reason = "The parcel was refused by the recipient and is being held at a ...

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Z
ZEUS Zeitarbeit GmbH
Reviews 1
2020-09-28 04:41

Unfortunately, a very bad service, the packages ar...

Unfortunately, a very bad service, the packages are either not delivered at all, or thrown out the door. Although a red ribbon with the inscription "fragile" is attached.
Our branch is open every day from 8 a.m. to 5 p.m. However, the drivers mostly decide not to come to us and hand over the packag...

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S
S. Tonn
Reviews 1
2020-09-28 02:51

Unfortunately I have to assign a star because othe...

Unfortunately I have to assign a star because otherwise I cannot send my rating .....

Cheeky, we receive an email stating whether we are satisfied with the delivery of the parcel, although our office is manned, only one card is inserted again

- just do not send via DPD -

the driver doesn't ...

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W
Werner Peters
Reviews 1
2020-09-27 23:02

As always impossible. Put the package on the sidew...

As always impossible. Put the package on the sidewalk, ring the bell and if you open the door quickly, the driver is already in the car. If no one was at home, everyone could have taken it with them. Impossible how to handle other people's goods. Better to pay one euro more and hire DHL

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G
Galina Petkova
Reviews 1
2020-09-27 22:25

Ich habe mein Paket von DPD nicht bekommen. Ich w...

Ich habe mein Paket von DPD nicht bekommen. Ich war ganzen Tag unterwegs. Im mein E-Mail steht, dass ich es bekommen habe. Ich will mein Paket zu Hause, niergend wo andere suchen. Sehr unzufrieden. Ich bestelle nicht mehr per DPD.

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M
Michael Kleinert
Reviews 1
2020-09-27 21:55

Every time there is a problem, things are delivere...

Every time there is a problem, things are delivered to my neighbors even though I wait extra at home, because parcels are lost, since parcels are handed over to the neighbors even though I have stated that the acceptance is refused .... Worst delivery service in all of Germany

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T
TheMrSui
Reviews 1
2020-09-27 10:11

DPD manages to undercut Hermes!

DPD manages to undercut Hermes!
2x nearest hour announced and it once supposedly (!) No one no notification encountered and 1x simply did not show up, in both cases!

Absolute insolence

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C
Claudia Vogel
Reviews 1
2020-09-27 08:42

A star is too much. After 4 days supposedly could ...

A star is too much. After 4 days supposedly could not be delivered, the package has finally arrived. Was put off from one day to the next. After a massive complaint from me and the sender, it finally worked. Definitely not recommended.

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M
Mary
Reviews 1
2020-09-27 06:24

Catastrophe. The driver / deliverer just cheeky an...

Catastrophe. The driver / deliverer just cheeky and something rude. It was an expensive wine delivery from France, 2 heavy boxes. He comes up (3rd floor) to our front door with the 1st box, tells me: the 2nd box is below and he would have "no time" to carry it up to me. I was totally flabbergasted. ...

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A
A. F
Reviews 1
2020-09-27 05:03

Unfortunately the star is still too much. By chanc...

Unfortunately the star is still too much. By chance, because I wanted to know when my package will finally arrive, I read the message that the package had been delivered to my house. Why is it not possible to put information in the box or send an SMS? Not everyone hangs out on the internet all day. ...

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C
Christina
Reviews 1
2020-09-26 22:04

So I order very often and when I read dpd I always...

So I order very often and when I read dpd I always get something too much, either I have to search for my parcel because the doorbell has not ringed recently or if someone rings my bell I am asked to come down and drag a 30 kilo package up with two children together let alone understand the language...

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M
Mario Parent
Reviews 1
2020-09-26 19:54

DPD rarely delivers directly/correctly. Again thi...

DPD rarely delivers directly/correctly. Again this morning a package was supposedly delivered to our neighbour. The neighbor's name given is our own family name. No neighbor's has received a package for us. We have no way of tracking this package. One star is too much for the service.

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R
Rocco Zeitz
Reviews 1
2020-09-26 11:50

DPD does not ring! Even though someone is at home....

DPD does not ring! Even though someone is at home. In the pickup shop it is delivered 3 days later to pick it up there. The DPD package navigator cannot be used either, everything is always grayed out, so nothing can be selected. Complaints are not followed up, no feedback.
Big bow to DPD. At least...

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H
Hartmut Pulcher
Reviews 1
2020-09-26 11:35

04/24/20 Today we were very satisfied with the del...

04/24/20 Today we were very satisfied with the delivery of our parcel. The doorbell rang and the parcels were deposited at the front door as previously determined. At that time with Corona everything was fine. Stay healthy in this time.

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A
Alexander Goldschmidt
Reviews 1
2020-09-26 01:47

In my private life I think the prices are fair.

In my private life I think the prices are fair.
Package XXL for 16.47 (girth 300 cm) within Germany is OK. Islands and regions that are subject to surcharge should be observed.
Time slot for delivery. And the driver was really cool.
For me that means: stress-free with DPD.
Thumbs up !!!

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C
Cedric Kohrs
Reviews 1
2020-09-25 22:14

As always great! The deliverer, who always deliver...

As always great! The deliverer, who always delivers to me, is by far the friendliest and warmest person. I've ever seen him, he's always in a great mood and with a smile on his face.
Also has a lot of humor and lets out a good saying or two.

I am very satisfied with DPD and especially with the d...

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M
Mark Holz
Reviews 1
2020-09-25 15:16

As always, bad experience with DPD. I had plants d...

As always, bad experience with DPD. I had plants delivered to me, the supplier handled them like a soccer ball, the plants were totally messed up and he put the package down so that it was wiped on top instead of on the floor. Apart from ringing the bell everywhere ...

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S
sonu Singh
Reviews 1
2020-09-25 03:54

DPD

DPD
I really appreciate the team of DPD.
Delivery was on perfect time. And the driver was very nice and friendly with very good behaviour.
He was really helpful guy.
I ordered something and delivery was with DPD , I got a timings at what time my order will arrive by me.

I got tracking number,...

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M
matia100
Reviews 1
2020-09-25 02:53

Parking without a parking permit is not possible. ...

Parking without a parking permit is not possible. In addition, it is easily accessible outside for everyone behind the open garden gate. Of course, there was no ringing, you would have had to get in for that. A package with value. Who pays in cases of abuse? DPD does not seem to handle the goods wit...

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J
Jens Wolf
Reviews 1
2020-09-25 01:17

Again and again, parcels are simply placed in the ...

Again and again, parcels are simply placed in the courtyard. Although a clear location is specified in the Abstell OK. And it's not in the middle of the courtyard, where the parcels are exposed to the weather or can easily be stolen.

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I
Ioanna Mylona
Reviews 1
2020-09-24 19:43

Very poor service. My package was a piece of furni...

Very poor service. My package was a piece of furniture.
1. They never contacted me so that we can agree on a specific date and time for the delivery. They decided on the day and just emailed me.
2. Once I new about the delivery, I arranged to be home in order to receive it. Then they decided to se...

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S
Stathis Sideris
Reviews 1
2020-09-24 17:00

The packet was supposed to be delivered originally...

The packet was supposed to be delivered originally 2 days earlier according to DPD themselves, but during the one hour window that was given to me, no-one showed up. It was delivered today and despite the fact that no-one was at home, the packet was left outside the door in clear sight and reach to ...

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M
Michele Gonska
Reviews 1
2020-09-24 12:45

The hammer, the messenger asks me to pick up my pa...

The hammer, the messenger asks me to pick up my package from below. So I should walk 3 floors down and up again with a walking disability, that's his job. Really a cheek. The package was simply placed on the mailboxes without prior consultation. That is really unbelievable ...

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D
Dirk Betz
Reviews 1
2020-09-24 12:30

Unfortunately, it seems impossible to use the spec...

Unfortunately, it seems impossible to use the specified delivery location, it has already happened several times ... the competitors manage it very well. It's a shame that you have almost no option to choose the parcel service when you order ..... The delivery is always very clearly visible from the...

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J
Jana Leukel
Reviews 1
2020-09-24 08:12

We get a delivery every Saturday, every time we we...

We get a delivery every Saturday, every time we were at home to receive the package. It was NEVER rang. Food is included in the package. The first two times it was simply parked in the sun with our neighbors. We could throw away the food!
The third time the box was not delivered at all. After sever...

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O
Orkat
Reviews 1
2020-09-24 08:02

Tracking good, good delivery, if it weren't for th...

Tracking good, good delivery, if it weren't for the neighbors mostly. Name German breakdown service would also be good. Thank you for the problems you cause your customers. The only thing that helps is distance and nothing to order where the transport company is included.

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S
Stefan Derleder
Reviews 1
2020-09-24 06:30

Again without words ! Apparently the package was t...

Again without words ! Apparently the package was thrown into the mailbox but was only advertising when I looked in the evening! They asked the driver but he assured that the package was in the mailbox! Unfortunately I will get the goods again from the seller but this time they will be sent by DHL!

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S
Sophie Ehrig
Reviews 1
2020-09-24 04:05

Absolutely satisfied!

Absolutely satisfied!
Place of storage perfectly maintained and, compared to other service providers, prompt and punctual!
Anytime again!

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K
Ka Ja
Reviews 1
2020-09-23 23:16

The package was not only announced via email and c...

The package was not only announced via email and could be tracked using the tracking number, but the expected delivery time was even limited to a period of 2 hours, continuously updated and narrowed down. That was just great . The deliverer was very nice and friendly and it couldn't have gone bette...

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