Unfortunately, a very bad service, the packages ar...

Unfortunately, a very bad service, the packages are either not delivered at all, or thrown out the door. Although a red ribbon with the inscription "fragile" is attached.
Our branch is open every day from 8 a.m. to 5 p.m. However, the drivers mostly decide not to come to us and hand over the packages 2 houses away.
It is a shame that you do not manage to face your employees properly, professionally, competently and friendly and to fulfill the service you offer!