Catastrophe. The driver / deliverer just cheeky an...

Catastrophe. The driver / deliverer just cheeky and something rude. It was an expensive wine delivery from France, 2 heavy boxes. He comes up (3rd floor) to our front door with the 1st box, tells me: the 2nd box is below and he would have "no time" to carry it up to me. I was totally flabbergasted. Then he said "I don't care" when I asked him what that was all about! He immediately ran down the stairs and he was gone! Really blatant. Absolute NO GO!