This company has made my
life hell for twenty eight months and they have just rung me now and said that they can take more money out of my account even if i did owe them money but to not tell me is absolutely disgusting. I literally hate these people with a passion . I have been trying to get a ...
I am disabled and have recently had a health decline. An agent called me today and I advised him of my life threating illness that had been recently diagnosed and told him I could update him on Friday in regards to when I can make a payment. He kept on harassing me and tried to make me make payment ...
Brilliant,all sorted within 3 hours.wish I'd have done it sooner,can finally sleep at night. Excellent service thank you Demi and David x
Transferred from Knightsbridge 2 months ago, nothing but problems, lost documents, terrible customer service, numerous phone calls, made a full and final offer while with knightsbridge, its now February and i am still waiting the outcome.
This company can t take no for an answer! They take advantage of people s pain. I made a quote and got very close to signing a contract with them, but after a call and some more research I decided to drop out before signing anything. They don t give you all the details and they paint this amazing im...
I dont speak properly English and every time i phone them the are very nice and help me. Am year now with creditfix and is my family. I LOVE CREDITFIX. Definitely recommend
Friendly and helpful. The staff took me through this process easily and with a professional attitude.
I find your staff very helpful when I have phoned the company,also very assuring that things would be dealt with promptly.
Got a call today from these guys , i do have debt so was initially interested but the guy I was speaking to was such a crook, unprofessional, and gave me a bad impression of the whole company ! Kept on saying things like "we dont need to mention that " or "we can work our way around that"
I'm so...
Very good service,professional yet friendly..would recommend to anyone
Very helpful staff, throughly explained everything and made me feel at ease
I started my IVA back in 2015, went very smoothly with affordable monthly repayments. After 3 years of the 5 year agreement, I emailed them asking if I could just pay the final balance off so I can get this behind me and start building my credit back up. The meeting with the creditors did take 4 mon...
Prompt, friendly, understanding, honest. Thank you!!
Helped me out big time! Really quick and easy and always willing to help me when I call customer services.
To be fair, I don t have an issue with Creditfix. I ve found the individuals on the other end of the phone to be courteous and helpful. In addition to this, when we lost our baby daughter they were amazing. My issue is with the whole IVA setup. So this is directed at IVAs and NOT Creditfix. So, jus...
Credit fix are a good company I have found them to be very helpful throughout my Insolvency. Thankfully my IVA is in closures now but I would advise anyone to keep contacting them if you have problems with anything.
Sham of a company.
Advice given is tailored to earning creditfix money instead of helping customers get out of debt.
Almost 2 years into my iva and I'm more stressed and struggling more than when I started. Absolutely no leeway from them for mental/physical health issues and customer service is no...
Do not use this company I repeat Do not use this company f thieves.
The tell you it's 5 years then add more time I'm on 6 and half years now
I am very satisfied with the service provided by Creditfix as the're very supportive and professional in their conduct with customer. It has been a relief from stress and mental anguish
Brilliant service, helpful staff, everything explained well and plenty of help
I was suffering with severe mental health problems and was in a vulnerable position when I applied for an IVA. Credit Fix did not explain anything to me properly and in no way checked to see if I was mentally competent to apply for an IVA. All they are interested in is to get as many customers as th...
I am 1 year into an IVA with Creditfix and can honestly say that it is the best thing I have ever done. I spent at least 7 years in serious debt and was just about getting through each month. The team at Creditfix were and continue to be my saviours.
The initial process of beginning an IVA could...
Absolutely useless company. Considering they are supposed to relieve debt stress, someone I know is more stressed with their finances because this company are rubbish! They haven't responded to numerous emails. When they took over from DSC they messed stuff up! DSC were MUCH better. Would give no s...
Creditfix is the largest insolvency practitioners in the UK and offers the best advice regarding personal debt issues.
I have to say that the day I contacted credit fix changed my life. Having suffered from kidney failur and cancer my bills had got out off control due to the fact that I had to give up work. The quilt I was feeling at not being able to pay outstanding debts was horendous. However after talking with c...
I would love to know how these people got my number they called me at 7 AM in the morning and then texted me to call them back WTH they keep calling me from a Des Moines number need to stop
Excellent and fast acting to resolve any financial debt. Ive never felt happier after using them to resolve debt i couldnt afford. Good for just getting advice and to ask any questions.
Been with them and they were helpful and sortd my det out and now I det free it took 5 year but I have don it now thankyou for all your help and I would recommend you to family and friends
Creditfix are the most friendly company I've come across they listen to the customer then they advice the customer on what is the best way forward they are also very polite and they don't put pressure on the customer to decide.
I would very much recommend creditfix to anyone else who find themselve...
Unable to discuss and communicate with client so they never know where they stand .
Bad attitudes over phone .no integrity or professionalism
Please please do not use this company, the annual review which seems to be 3 a year do not look at your income expenditure what so ever and seem to make the figures up to suit them. This company will not help with your stress but increase it so you are in a worse state to when you started . The revi...
i think creditfix is brilliant, i would recommend it to anyone, everyone so helpful and reassuring,
a big thank you to you all.
Very helpful and clear on options available. Would recommend in comparison to other companies I spoke to. Very nice to deal with.
Very helpful staff handled my wife's and my iva with total professional support though out the whole process and very polite and understanding phone calls would recommend creditfix for a stress free solution to anyone well done!
Help me to organize my life , easy , quick nice people
Worked super fast and sort everything out probably one of best things I've ever done now time to move forward hassle free thanks to creditfix
Avoid at all Costs they are absolutely useless, if I could give minus stars I would !!
They do not do what they advertise and I ve now gone to the Citizens Advice Bureau to help me as these people have caused me so much stress it s made me ill. There communication skills leave a lot to be desired ...
Creditfix have been extremely helpful, friendly and efficient in helping me on my way to financial recovery. For the first time in many months I feel secure and am finally able to sleep at night!
An absolute joke would not advise this company to anyone. 8 hours on the phone to them wanting to get something sorted and they still couldn't do it got passed from one person to another got put on hold for hours only to be told a different thing every time....end result citizens advice had to get i...
Why on earth I keep receiving text on this company when I don t need a credit or
their help.
Stop sending annoying text to people.
Stop soliciting.
This company have helped me so much.
Dylan and Mia are who dealt with my case and I can't praise them enough. I can now sleep at night with out worrying... thank you!
Highly recommend this company if you need help...
Thank you so much for helping me I'm so glad that i know this company all the the staff are excellent ready to listen to discuss your problems.
Thank you & all the best
Liza Naceno
where do I start agents just seem to want to argue with me every time I call calls backs asked for never happened hate the company
I agree with the other guy had a call at my workplace from this guy "Shafique Malik" what a fraud
Do not use this place
I reached out to credit fix to arrange an IVA as I was in financial difficulty and was originally advised that it would be a quick and simple process, making everything as seamless as possible. So far I have had no correspondence for over 2 weeks and when this has been chased I have been advised tha...
Daniel explained everything to me and mr r price what happens how it works have we got all your information correct. Then he said an e-mail will be sent im aeaiting that so we both can sign it over alk very good service .
Was transferred from knightsbridge with a year left on our IVA. DO NOT USE THIS COMPANY FIND ANOTHER. No communication. Rude staff. Not very helpful in any way. They also take forever to give any answers to questions. I reiterate DO NOT USE.
Incompetent, negligent, liars. I had to explain how to add up to one representative. Avoid at all cost.
Update: After speaking to a surprisingly competent and helpful representative, I must say there are perhaps a few diamonds in an otherwise very rough company that needs to up it's game.
Been with them a few months. And im happy with all the help they have done for me so far. kept me up to date every bit of the way with my application in the beginning. They don't pass you around to different different people when you call up and have a enquiry, they have really helpful friendly staf...
When I needed help with my money debt i thought nothing can be done. Due to change of circumstances at home I'm the only one in the household earning money paying the bills credit cards and more it became hard and painful sleepless nights. More
Excellent service from beginning through the whole process. Ongoing claim so still accruing information.
We were originally with Simple Debt Soulution but our IVA transferred over to Creditfix and had nothing but problems in the final year and still ongoing problems. After a year and a bit of our IVA been complete we went to buy the rest of our house as we were part buy part rent. The debt was still sh...
Avoid Avoid avoid avoid avoid. as you can see they couldn't even be bothered to get my name right in replying
Would not even give them 1 star! But you have to!
This company is absolutely shocking in terms of there customer service.
I did not originally start my IVA with them, the company before was amazing. Since being with this company (had no choice) its been issue after issue.
They require a ann...
Company don't take creditors into consideration. They don't return calls when they say they will, they say they've done something then you find out 4 months later they hadn't done anything they said they would. They don't appear to have a complaints procedure. I've spoken to 3 different call handler...
Once they have you signed up there is ZERO customer service...
It always takes ages to get through at all times of the day, emails take days to be responded to if your lucky and if anybody promises a callback or to email you documents forget it.
Very poor way to run a legal system service i am...
The hold music is actually enough to drive me mad, mad enough to actually post a review about this irritating problem. I hope the lady who was recorded for this actually goes bankrupt and has to sell her voice box
Wish you didn't have to give any starts.....ive had mine approved since April....they lady who dealt with my case Laura mckulsky no longer answers my emails, no one ever calls back and not even all the cases in my credit report were included, I was also told to lie about things and they would be add...
Absolutely unprofessional and poor customer experience. Never been updated, chased a couple of times to get answers. Scott, the manager who started my case just vanished half way through the process. Horrible.
I would rate 0 stars but can t!!
We was originally with Knightsbridge who were amazing no problems at all.!!! Then it got transferred to Creditfix well since then we ve had nothing but problems! We haven t been sent any documents, I have phoned non stop and emailed to sort out my IVA account get pu...
Creditfix were speedy in setting up my IVA, after having to leave work from illness I was drowning with repayments that I used to easily afford. Because my health condition will remain the same for a long time they discussed all the options open to me and made it so I can now breathe and taken away ...
So helpful, like really helpful. I am a year into my IVA now and I couldn't recommend them enough. Got me out of a very scary time and have been nothing but helpful through out the whole experience. Agents are lovely, professional and very understanding
It has been ok I suppose, don't know what you want me to say,
Credit fix was very helpful got me out of a real bind financially.
I was extremely pleased with Creditfix, they explained everything very clearly and went through everything I needed to know. They where professional and prompt and made me feel at ease.
Excellent service really helped me and my wife otherwise the drowning feeling we had having would been for real, keep doing what your doing thousands of people out there need same service.
How to improve this service ?
Very hard to improve on perfection.
Paying the same rate until review comes in my fanal year, and because I've tried cut the bills to benefit my family as the children are growing I now have to pay more. My family had saved enough to close the account but now because the goal post has been moved I'm still stuck in another year. Would ...
Through a friend of mine she contacted this group to help me with my finances, the service I got I cannot fault how the people I've spoken to has helped me tremondously and the support I had and how they explained everything step by step . Now i can relax a little knowing my debts are being sorted i...
I cannot thank Creditfix enough for all there help! I phoned up in the morning really stressed and scared- they put me at ease straight away, there staff were amazing and so polite and kind. Special thank you to minhaz who handled everything for me. In one day I managed to talk through all my proble...
They are so easy to make contact with and keep you at ease. To make a a choice to get help with your debt can sometimes feel embarrassing but the team I spoke to from the very first call they made to me really did make me feel comfortable and at ease, like there was nothing to feel embarrassed about...
Really helped me get out of a fix. Sleepless nights, worry, No money left at the end of the month. Thanks to credit fix I now worry free, totally recommended. Great advice, helpful & very Friendly
Applied for an IVA a with these guys nine weeks ago. Told by them to ignore all my bills, pay them instead and it will all be sorted.
My Iva meeting was scheduled 17 days later. After the date came and went for the Iva meeting, I had heard nothing back from credit fix so I called them and was tol...
Credit fix have not been in touch at all since we were transferred to them , our old company who passed us on to them was always ringing to see how we were , so if given the choice I would not be with creditfix !!!!!
very helpful & really put your mind at rest polite helpful staff
I would give creditfix 5 stars because they have help me alot with my debts and I am very grateful to them.they are very understanding and good lisenergy thanks S Manzoor
Really friendly, none judgemental and supportive service.
where do I start?? due to this company and wrong advice given I have been taken to court and received threatening letters to take items from my property. I have an IVA and Creditfix are supposed to help you.... it's not what I have found. They have admitted they owe me money and loosely promise to r...
BEWARE!! Where do I start?Totally incompetent and it was one thing after another.They left me in a worse financial position.To top it off they asked for payment even though paperwork was never received.A total joke.Like other reviewers said, not even worth 1 star.
Back in feb 2018 I became unemployed, I made the company aware of this a number of times, I had no money coming in and fought to keep a roof above my head, to which Credfix continued to try and take the monthly amount, so I had to cancel my debit card to stop them from doing so.
I managed to get a ...
Customer service is excellent. I found this process quick and easy with no stress needed. I would highly recommend this company.
I was contacted the same day I registered my interest for help with my debts by creditfix. Their staff are very helpful and reassuring, telling me all will be fine. I scanned documents requested to them and within days I knew where I stood. They arranged a meeting with my creditors a...
We would say our greatest feeling since starting with credit fix is peace of mind.from the word go you have,helped us sort out all our problems,explaning everything clearly and quickly ,and are still there if we need you.
Absolute sham of a company, no response to emails, don't care one bit about their customers and when you speak to them over the phone they talk down to you and hang up. This happened 2 minutes ago when I questioned why the 12 months of payments I've made to them conveniently add up, to the penny, to...
True to their word, customer service brilliant. I would certainly recommend
I received excellent service. I was not judged because of my financial problems and the help and advice I received was second to none. I've got a long way to go but I feel like a weight has been lifted off my mind and I can start to live again. Thank you Creditfix
Tried calling. After being transferred around and placed on hold for about 20 minutes, I was introducing myself and the customer service operator hung up on me few seconds later. Absolutely disgraceful customer service.