Applied for an IVA a with these guys nine weeks ag...

Applied for an IVA a with these guys nine weeks ago. Told by them to ignore all my bills, pay them instead and it will all be sorted.
My Iva meeting was scheduled 17 days later. After the date came and went for the Iva meeting, I had heard nothing back from credit fix so I called them and was told it has been adjourned for in 7 days time. I hang up and wait for the next meeting the next meeting date comes and goes again I hear nothing so I called them the next day. Again I'm told it had been adjourned for another seven days time, but this time I was also told this last adjournment is the last one as it can only run for 20 days
Again the last date comes and goes, I have heard nothing back so I called them the day after I'm told nobody is in the office that can take my call and somebody will call me back ( 9am I make the call ) somebody did call me back on the second phone number that I provided at 4:10 PM and leaves a very vague message I call the offices when I'm back from work at 6 PM this is when I told the IVA didn't work. I have had no correspondence from credit fix no explanation as to what was happening, I haven't paid my debts for nine weeks now and they are all coming down on me like a ton of bricks. Now receiving threatening letters and texts from companies who can take my belongings away. Very poor service, all the calls I have made to the offices has been recorded by myself as well as them and not once was I told that the creditors don't even have to listen to the credit fix they don't even have to respond to credit fix, They saved this information for 9 weeks later, when my debts are now a immediate threat.
Avoid at all costs take yourself to citizens advice and don't use these clowns who lie.
The money I have already paid these people needs to be returned.
Utterly shameful service, the people who call this number in the first place don't need lies, false hopes and a poor service where nobody communicates after the initial long conversations