Would not even give them 1 star! But you have to!

Would not even give them 1 star! But you have to!

This company is absolutely shocking in terms of there customer service.

I did not originally start my IVA with them, the company before was amazing. Since being with this company (had no choice) its been issue after issue.

They require a annual review but apparently they do not work with people who do not have there documents electronically.

Sent my documents to them twice last year, no one contacted me to say they did not receive them and now i have just received a threatening message to say they will take further action.

I requested for a manager to call me via email and telephone.... of course no one called me and then i have received this message.

God knows what they are doing with there post that they receive and then they do not even have the professionalism to be able to contact you with a timely matter to explain they haven't received them.

If you looking for a stressful, bad customer service company that takes ages to get through to on the phone... this is the company for you!!

Never ever missed a payment and this how you get treated!? Thanks Credit FIX!!