I went there and bought a computer from my father, and went to upgrade to Windows 10 and it said that the video card wasn't going to work so I took it back and they put expensive card in there and put Windows 10 on there and gave it back to me at no charge they have gained a customer for life
They built a gaming computer for my son's birthday. The price was very competitive and the work was second to none. The owner stayed with the tech after closing on a Saturday to get the build done with all the latest updates and drivers, all my son had to do plug and play. The computer works flawles...
A few years ago I went to this store to buy a cable for my computer. I found one that looked like it was the right cable. I paid cash for it. On the way out I saw another cable with different ends which was the one I needed. I asked if I could make an exchange and they said yes but...we don't give ...
Great store! I got personal service immediately by a knowledgeable computer expert. All my questions were answered and I was extremely satisfied with the sales process. Prices are very good compared to other stores. In-store warranty was INCLUDED WITH THE COMPUTER. So I got a 1 year guarantee on my ...
These guys are professional and fix things right the first time. I appreciate their work.
What a delight to work with the staff at Computer Innovations despite the fact that lightening took out our home computer. What a big difference between my experience here and that at the big box store! Would not hesitate to recommend them to anyone.
The computer broke two days after they fixed it and it wasn't really under warranty apparently as "Dell parts are fragile and breakage isn't covered. You were too hard plugging the power cord in" Although it's amazing we can plug our cell phones and our other two laptops in no problem but apparently...
We were in need of replacing our old home computer. We first called and spoke with Kierston, who answered questions we had regarding what we needed. How refreshing it was to actually talk with another human being! Time saving and easy! The store was "user friendly". Peaceful, no blaring music...
The staff was awesome! They solved my daughter's laptop issue in days not weeks like Best Buy wanted to do. They made the interaction a smooth process, seeing that she is there in school and I am 5 hours away. Highly recommend
These guys are basically my go-to guys if I ever need a problem fixed on my computer or a diag. Good people.
Solid place, been going here about 14 plus or so years now.
They are always very helpful and ready to help. Our business has brought multiple pcs from them and I have also had them to build me a personal PC for my home.
Very disappointed. Computer wasn't ready when promised. Staff was not friendly, Will take my business elsewhere.
Great store good service they helped me today for next to nothing when they should have charged they care about there people
I've been on the hunt for a refurbished business class laptop for a few weeks now. I visited Steve's place at the start of my search. Googled, read, visited other shops, and ended up back there to get a great Dell Latitude E6430, 8G RAM, 240GB SSD, in great physical shape, at a great price. Solid ma...
I have purchased two computers from Computer Innovations. One was a desktop PC a few years ago, and it was a great computer. Recently I decided I wanted a refurbished laptop so I stopped into the store and Steve, the owner, showed me a nice, affordable selection and I was able to leave the store wi...
Very helpful! Have a laptop that decided to not charge the battery. Computer innovations charged my batteries to full and got me on the path to my laptop working as it should! Thanks!
Best computer people we've worked with for our office PC-based system.
Steve restored my computer back to where it was prior to having it screwed up by another store in Springfield. This was done at no charge. The other store sold me a printer and tried to install it, but couldn't due to viruses. When I picked it up, the printer had been installed but did not work....
Got a laptop fixed in just over a week for half the price of what bestbuy offered. Great customer service, would use again
They have treated me really good on fixing my pc. It has been a huge headache but they have been great would recommend.
I JUST LOVE COMPUTER INNOVATIONS. I WAS HAVING TROUBLE WITH MY FAIRLY NEW HP DESKTOP STARTING UP WITH BLACK SCREENS. YOU CAN JUST SEE THE PC IN BEHIND THE RIGHT MONITOR. ANYWAY, I TOOK THE PC BACK TO THE FOLKS I BOUGHT IT FROM TWICE AND THEY HAD NO IDEA WHAT WAS WRONG WITH IT. I COULD HAVE SENT...
Had a deadline fast approaching as the director of a Visual FX Studio, and my main workstation started throwing serious fits. Wasted a week trying to pinpoint the problem to no avail. I brought it in to this shop and despite my PC having over $25,000-worth of the latest hardware, Steve and Crystal d...
Great local business with awesome staff! I thoroughly enjoyed my interaction with Computer Innovations and will seek their store over big-box stores for my needs. It was well worth the 2 hour trip to Springfield. I'm very happy with my system and hope to do more business with them when I can!
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Computer Innovations is AMAZING! I had a VERY long and tedious situation with my laptop and the manufacturer and they took care of it so well, going above and beyond what any other computer store would have done. I will ALWAYS be going to them for my computer needs!
Crystal and Kevin recently changed my computer from a brick back to a computer and I wanted to express my thanks for a job well done! Ya'll were friendly, polite and made me feel confident that you would fix the issue and get my computer back to a proper working state. Thanks so much for such profes...
Went there over this past weekend, had some good prices on parts for a local reseller and the owner was super nice and helpful. Parts I purchased all exceeded my expectations for performance. Will definitely be going back. I don t mind paying a little more than online prices to support local busines...
Great service, polite staff! Listened to problem carefully in detail and fixed it. Highly recommended!!!!
Great Service and knowledgeable people. Fast and friendly service! Thanks for the great deal on the PC Steve!
I've used the a couple times when I needed a new (to me) computer. Service was fast and prices were great. Don't know what that "anonymous" (says a lot right there) person was saying. Would recommend to anyone.
Had a wonderful experience here they were extremely helpful! I would definitely recommend them to anyone.
Great place and reasonable prices. Had a bunch of junk on my labtop and they took care of it and it's working great. They informed me the whole way through and they are extremely kind and love what they do. Awesome place go here!
Love this place, they always make sure to get what you need, and always take care of you. I count all the time i have been in a bind, and they've had what i need. Check them out!!
Very poor service and knowledge......they don't need to run a computer buisness
I'm kind of on the fence about these guys. They pale in comparison to my og computer dudes, which is South City Computer in St. Louis, but I am in Springfield for the summer so I had to go else where. When I went in, my laptop screen was messed up because I dropped my laptop, and I figured I'd need ...
Employees were very helpful and nice. I did not purchase anything but if I needed something I would most certainly return there!
Honestly this store is Springfield best kept secret when it comes to custom building. Granted they do charge a little more than what you might pay at Best Buy but you have to understand these people aren't working for free and unlike Best Buy every individual customer experience is personalized and...
I was very impressed by the customer service and knowledge of the staff. I was only in town for a few hours, so they worked me into their schedule immediately. After testing my computer, they recommended a couple of items which would dramatically increase the speed of my computer. I was a little ...
Purchased a computer from this store. They went so far as to actually check every part of the computer to make sure it worked. They also removed all bloatware and made sure all the drivers were up to date. Had a video playback issue, which they helped me fix in short order. Great service, polite sta...
I brought my computer in to have my fan repaired. They were upset that I did not purchase their anti malware program. I paid over 150.00 and picked up my computer as they said they fixed it. Now 2 weeks later my fan is not working and I cannot use my computer. Poor service and high prices.
Would go there always. Great staff and perfect job done. Took care of everything. Great price. Best around. Highly recommend
Just picked up a custom built computer from here! Very Very impressed with the work, knowledge and speed in which it was done! Very reasonable priced and extremely professional! I would recommend anyone interested in having a computer built for them to check these people out!
Every time I go in I'm met with prompt and honest service. I was new to the computer world when I first came in and they are always willing to take a look at something or answer any questions. Just today, I went in with a busted monitor and they took the time to look at it and give me options. And t...
Very helpful staff and fair pricing. Two thumbs up to Steve and the rest of the crew.
Have done business with Steve and his business for several years---will not let anyone else handle my problems. Taken care of in a fast reliable manner, reasonable cost. Best I've ever used and will continue to use.
The firm had the advertised a/c in stock and we were quickly on our way to install it.
Very nice people and they do excellent work!!! Will be using them from now on!
Went to look and price a different computer. Ours is old.
Called to see if they had a cord for my computer. Even when I wasn't sure what I was talking about they filled in the blanks and figured it out. Very polite. Would highly recommend them.
I know computers but I occasionally need a little help too. I went in today and left really happy. They were friendly, personable, knowledgeable and patient. Make this your first stop if you ever need some work done.
Went in to get a DVI to VGA adapter. the price was super high. They wanted $19.99 for the part found it on Newegg for &3.38 + 1.99 shipping and handling. So I only spent $5.37 through Newegg instead of 4 times as much through them. They are defiantly a rip off, check your prices on line before you g...