Send you to specialists when unnessesary making you jump hoops and burn money. Made me spend $600 to get medication changed by specialists (that wanted to keep seeing me bimonthly for no reason) for back pain because they didn t like the medicine my old doctor prescribed rather than changing it them...
Dr was great and very thorough. I got 2 shots today and the nurse was increadble. I didn t feel a thing!
I have been going to this doctor for several years. I am able to get an appointment with my primary care doctor within a week. If I am sick I can always get a same day appointment. I would highly recommend this doctor's office.
I have have several pleasant experiences when meeting with two of the doctors/nurses at BWPC. Unfortunately there are two main issues with BW that, judging from most of the other lower star reviews that echo similar if not identical complaints, they just CHOOSE not to address. I've had enough and my...
I have been a patient of this practice since before 2002. They have changed management and things are different than when it was when I first became a patient. That said I have always received wonderful, compassionate care from a variety of doctors and nurse practitioners and have referred several...
I have had a few specialist appointment where I needed last minute support from the staff at the front desk. In today s busy world they made sure everything was set up, to reduce the administrative burden on me. They even followed up each time to let me know the fax was successful, talked to the s...
Love them. Great service, caring compassionate staff. I have never had to wait a long time. My doctor really listens and cares.
This place is a complete joke. Not only are they IMPOSSIBLE to contact and get a front desk receptionist on the phone. They expect patients to find their building with NO SIGNS anywhere stating BW Primary instead they have a LifeBridge Health sign out front expecting you to know. Then when you ...
Literally killed my husband. Left two children without a father. Recklessly prescribed unnecessary tranquilizers and narcotics for 20+ years even after he knew his patient had experienced strokes and gone into rehab, etc. because of it. If you want a Dr. Feelgood, this is your guy! If you want t...
The doctors and medical staff are wonderful, very friendly, caring, and competent.
However, it was awful trying to get a hold of anyone to give me my test results. Took over two weeks when it was supposed to take one. It also has been awful trying to get them to fax my test results to another doc...
Well tried to make an appointment there. Called 4 separate times over the course of 3 weeks and I keep getting a machine "we will call you back within one business day." Never got a call. So now I'm out of medicine because they couldn't call me back after 3 weeks. Called the on call doctor just to t...
This place has been good for us. Never wait longer than a few minutes to go back and Drs never take long to make it in room. Would recommend for anyone in the Eldersburg/Sykesville area.
This place has sent me bills in my name and I have not been here since 2010. Then they sent them to a debt collection agency. They have refused to give me any information on this matter. I was denied care because my ID was 2 days expired then again denied me care because I owed $75 AND WOULD NOT LET...
I just moved to the area and needed to find a doctor. I called and they didn t keep me on hold for too long, and found me an appointment even with my nine to six work constraints. When I went they were very friendly and I didn t have to wait too long. The doctor, Dr. Husbands, was wonderful and s...
My appointment was at 8:45am. I arrived at the office at 8:35am. The nurse took me back and processed me at 8:40am. It is now 9:15am and I am still sitting in the room waiting for the doctor. This office has gone seriously down hill.
Donnell James is an amazing provider! I would highly recommend him! He takes the time you need to listen to all your concerns about your health! Plus the staff has always been wonderful!
I have been a patient here since I was 8 (I'm now 24) and ever since they changed new management a few years ago they have become horrible. Several times I have called to schedule an appointment to either be hung up on, put on call waiting and then hung up on, or forced to leave a voicemail which th...
Absolutely the worst service and care imaginable. Avoid this office.
My father is seen by Donnell James and I'm seen by Kerri Davis. I absolutely love both of them. We drive all the way from Towson to stay with these two. (I use to live in Eldersburg) highly recommend either one of them. The only reason I am not giving 5 starts is because the phone service can be hor...
Everytime I go to BW Primary between the staff, Nurse Practitioners and doctors they have always showed me respect and wanting to help me starting to feel better. If I was able to give them 10 stars I would. Thank you very much.
My family of 7 have been cared for by the Doctors and Nurses at BWPC since they opened and they are awesome, going above and beyond.
Two separate reviews. 4-5 stars for the docs and nurses. I have been going to this office for maybe 4 years. There has been a good deal of turnover w docs. But the ones we see are caring and capable and thorough. But second review is for front desk and getting them on the phone. (I know a few secr...
Excellent care. My whole family comes here, and have for many years. They provide excellent service, have always been able to squeeze us in for same day appointments when necessary & the whole medical team will work tirelessly until they get to the root of the problem. I couldn't recommend a better ...
The front desk needs some training on customer service. The patient is the customer that pays their salary. If only the doctors knew how they treat the paying customers. I do not recommend going to this practice. BW Primary Care is horrible. BW Primary is unprofessional. Stay away.
I have been a patient at BW Primary care for years. My experience has always been great with friendly and caring staff and thorough care of any issues that I may have. My doctor always takes the time to listen to what's going on and provides a plan to make things right. I wouldn't go any where else.
My family goes to this practice, and each time I have been greeted cheerfully by the staff, and seen with little wait time. The service has been great, and I think this is an extension of who Dr. Wang is: a caring, compassionate, and solid practitioner.
I have started the laser treatments, which...
This doctors office used to be really good, in the past two years it has been horrible. I can't even make an appointment anymore when I need to. People get sick, and no one is at fault for that, but when you work with the public and need antibiotics as soon as possible they're booked for two weeks a...
I am consistently impressed with the level of care my family receives from multiple practitioners at BW Primary Care. Each of them takes the time to listen and offer practical advice, delivered with compassion and not judgment.
Donnell James, PA-C is a caring, competent provider. He, and this entire practice, really care about their patients.
I wish I could rate lower than 1 star. The PA I see is actually very nice, but he billing office here is HORRIBLE and RUDE!!! Beware that they will double bill you for one appointment and blame your insurance company for rejecting the duplicate claim. Ridiculous! This is a system wide problem with...
Requested my records be transferred to another doctors office 2 weeks ago. Still waiting. And never knew my doctor was no longer at the office since I had to move to PA for my new job.
I was in the search for a new primary care doctor since I outgrew my pediatricians office I had been going to the past 20 years or so. Finding a new doctors office it pretty difficult so I put it off for a couple years. I turned 24 and decided I needed to get back in for a routine physical and kee...
This place is amazing, staff is very friendly, I was in and out in 30 minutes, best appointment ever.
So today I had a few things that needed to be addressed and I had the pleasure of communicating with Felicia. She was able yo take care of everything that needed to be addressed but also show concerned and compassion about my financial concerns... So thank you Felicia..
I'm a patient of Donnell J...
I have been going here for several years now. I used to be with Caroll Primary and switched because Caroll Primary was horrible. The other 4 members of my family were going here so I decided it was time to try. I have been so happy with the care and service at BWP I just wish I had switched over yea...