Well tried to make an appointment there. Called 4 ...

Well tried to make an appointment there. Called 4 separate times over the course of 3 weeks and I keep getting a machine "we will call you back within one business day." Never got a call. So now I'm out of medicine because they couldn't call me back after 3 weeks. Called the on call doctor just to try and get someone on the phone and she told me "this is not the way you go about setting up an appointment." So what is the way since the way they gave me doesn't work? Guess I will be finding someone else since clearly they don't care enough to even call someone back.