Never again will go back to Aviva car Insurance. In 2016 a motorcyclist made a false claim and said that i reverse into him and knocked him over. Nothing like that happended they sent an expert to look at my vehicle and despite the expert confimed that my vehicle clearly wasnt involve in an accident...
Great day rate but oppressive and unrealistic expectations from oppressive target driven managers. No confidence inspired either, just pressure pressure pressure
AVOID, NOT TO BE TRUSTED. In 1991 I took out a pension with them. Their rep said use them don't put money with your company scheme. We will double your money every 5 years. After 10 years the money I had put in had hardly grown I complained, they did not deny that I had been mis-sold the pension, bu...
Do not take a picture of the building. Security says this is prohibited.
Whatever, all others are "allowed".
Hate Online Service given from your additional companies (Quotemehappy.com)
Can't emphasise my hate I have messaged you many times,with no positive response,I've always been told the same thing and haven't been helped even once. team@quotemehappy.com Please respond to my emails with some help
I can understand other reviews wanting to give 0 stars. Aviva are a slovenly, incompetent company whose claims on their Complaint page are untrue. They do not pay attention to what you say, they do not keep you informed, they do not learn from previous bad service and they have nothing to be "prou...
I was involved in a non fault accident my insurer aviva had my car sent to solus epsom, there approved repairer there work on replacing the rear bumper was good the paint matched etc,
upon picking the car up it still had a warning light and the signals were blinking too fast, I refused to take th...
Would never insure with Aviva again. Service is so slow, it's impossible to speak to anyone and they are not at all helpful.
very very bad !!! one of those to big to fail company's im afraid they direct
you to phone if you will dummy offices number that do not answer your questions and speak very poor English when you phone and say that someone is representing you they give a different claim number I have had the most ho...
Dishonest company with terrible customer service. I had a problem with my extractor fan due to water damage. They sent out someone who didnt even switch it on, and said the motor was completely burnt out and therefore not Aviva's liability. I told them the motor was running fine, and it was to do wi...
the most unprofessional and unreliable people to deal with!
easy on taking the money but when it comes to claim they are the most difficult to deal with as well as no number to get in touch with to talk to someone! do not waste your time or money on these bunch cowboys! CHECK THE REVIEW BEFORE GET...
Poor service had an accident 4wks ago still haven't contacted 3rd parties insurance instead they asking me for more info 3ks later.
I will reply via email repeating the same story one more time.
Been trying to get thrunby phone for 3wks.
Currently have home and auto insurance with Aviva, and took out annual travel insurance (adding travel disruption to the policy) in January after booking a holiday to Japan for this May. At that time, Coronavirus appeared to be limited to China so we didn't have any concerns about traveling to Japa...
No longer will choose Aviva
They keep you waiting and waiting, never answer the help or emergency phone line when you need to claim the building damage in a nasty weather, despite you have been with them for over 10 years. They definitely don not deserve your expensive loyalty.
I was the victim of a van break in, the thief used a key jiggler (available on Amazon!) so clean entry into my van. Aviva refused to support my claim as not enough violence used. I was a loyal customer for four years, will never use them again for anything. I have had to withdraw from my pension pla...
Have had my house insurance with this bunch on Muppets for the last 7 years, not claimed before, but decided to call about water damage to my internal decoration in my house due to central heating system problems , pleased to say after More
Just had the most frustrating call with Aviva Life. Cannot provide a quote for Life Insurance. I am an existing customer with a joint Life policy, why do I need to provide all my details again to get a new quote? If I need to insure my wife on my car, I do not need her consent to get a quotation,...
Aviva is cheap than some insurance companies and at the time of buying is a good company. But that is about it. Rest everything else is also cheap.
If someone gets stuck with them over a small something they will give you the worst time. A friend of mine was harassed by some team in their company...
very bad experience with home emergency cover. I had issues last year with my car insurance as well, I was told by the customer care officer that they are short staffed and therefore could not contact me although I had been promised a call back.
No stars should be awarded, they'll take your cash but won't assist in the event you need to make a claim. Definitely choose alternative insurance cover. Completely worthless. April 2017
I have an old contract, but since a few month it is impossible to reach anyone. I receive a regular letter with a lot of information on it and an address in Poland, but the phone number doesn't work and if you send a letter it will be returned ( undeliverable). That is spooky and doesn't make me fee...
Can't get someone on the phone trying to get a quote.
If I could I wouldn t give even a one star. They are thiefs. Supporting those who are taking advantage instead the honest ones. Just want to take your money, but not there when need to defend their clients. Don t recommend at all!
Our staff pensions go through Aviva but they never mentioned that they take a week to take payments once we authorise them. A week. So we missed a deadline and suffered a fine from the regulator. When I complained they tell me that "everyone knows these things take a week". Then they investigated ou...
Starbucks and a Costa on the 11th, but bring someone with a visitor badge to floor 21 to get waiter service and free coffee. Nice big curvey TV in the basement. Avoid lifts 1 and 7.
Pity I can't give no stars because that would more perfectly reflect my opinion of Aviva (pension) service. They don't answer the phone once you've received recorded option message... and I don't mean they keep you waiting 45 minutes and then answer...they don't answer even after an hour waiting; no...