Acacia Hotel

4.2 · 1262 reviews
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Eric Leron
Reviews 1
2020-09-27 04:36

The services are top notch and the staff are very ...

The services are top notch and the staff are very accomodating. I work on night shift so I m awake at the wee hours of the evening. Even at those unusual hours, we re entertained as if it is business as usual which is remarkable. I ve already recommended it to one of my friends. I m looking forward ...

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Christian David Mallari
Reviews 1
2020-09-24 16:07

My family and I stayed there for a staycation and ...

My family and I stayed there for a staycation and we thoroughly enjoyed it. Everything was clean, bed was comfy, shower had hot water (definitely the one thing I'm always on the lookout for), nice bathtub, the pool was quite small but ok for the kids. The check out was early though 11am. The kids...

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Enjil Swift
Reviews 1
2020-09-24 11:41

Terrible in room dining service

Terrible in room dining service
Food arrived so late and needed to follow up several times. Food was cold and very chewy and hard to eat and didn t taste good, hot chocolate spilled on utensils and table napkin and hair on drinks. Coffee serve without coffee cup also no creamer and sugar. Not just ...

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Jennylyn Dafrosa
Reviews 1
2020-09-24 10:28

When we arrive at the hotel, the staff ignored us ...

When we arrive at the hotel, the staff ignored us and did not even offer to help with our luggage; however, everyone was willing to help the foreign visitors. I felt discriminated when your hotel staff readily helped the foreigners and failed to offer help to us when it is clear my mom was strugglin...

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Ronelyn Quibet
Reviews 1
2020-09-24 00:39

I had a glimpse of the toilet bowl from the bathtu...

I had a glimpse of the toilet bowl from the bathtub... dirt underneath the bowl is very visible. Same goes with the bidet. Very nasty for a 5 star hotel... plus, only few sheets of tissue were left on our desk... we just used the bathroom tissue. Also,the light bulb in the door area is not working. ...

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Cherishly Yours
Reviews 1
2020-09-24 00:29

Fast check-in and very courteous staff and service...

Fast check-in and very courteous staff and service personnel.
Acacia lives up to its world-class quality and standard. It's always a pleasure to stay at Acacia when in the south of Manila.

Food quality and taste is good just request for more variety or more choices of dishes at Acaci. :)

Kee...

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Jon Guntrip
Reviews 1
2020-09-22 11:15

Air-conditioning unit was not working lowest it wo...

Air-conditioning unit was not working lowest it would cool to was 24 degrees. Engineering trying to justify this by telling me it's because it was hot outside. Despite me constantly phoning front desk and going to reception, It took 3 hours to get to the managers attention. Eventually we were upgrad...

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mark orido
Reviews 1
2020-09-22 03:33

I've stayed at the Somerset 2 weeks ago, they're s...

I've stayed at the Somerset 2 weeks ago, they're staff we're really good and very approachable. Too long wating time at the elevetor and not in good working condition. Unpleasant attitude one of the guard with K9, warning cone put in front of me after the inspection, he did not get it out on my way....

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Jennylee delos Reyes
Reviews 1
2020-09-21 14:59

We had a great staycation even just for a night. T...

We had a great staycation even just for a night. Thanks for the complimentary room upgrade, massage and instead of breakfast, they upgraded our complimentary buffet to lunch. Staff are really helpful. What more can we ask for! Will definitely stay here again.

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Glo Bernadas
Reviews 1
2020-09-17 15:31

We were there for a relative's wedding reception. ...

We were there for a relative's wedding reception. Staffs are friendly and courteous and very accommodating with a ready cheeky smile. The place where the reception was held was really cozy. Corridors are well lit. Elevators are.nkt crowded.

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Alma Manalo
Reviews 1
2020-09-17 13:31

I made reservation thru Agoda and with quote "earl...

I made reservation thru Agoda and with quote "early check in" a week before my stay- I arrived past 12 noon but I still waited until 2pm. Fine, maybe that is Hotel rules.... Past 2pm - I follow up & thats the only time they gave me room, when I went to my room theres some people inside sittin...

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Ley Ram
Reviews 1
2020-09-15 21:29

It was our third time to stay in Acacia hotel. The...

It was our third time to stay in Acacia hotel. The last stay we had was really disappointing. I specifically booked for a deluxe room - king bed, but we were given twin beds. We were three, and we didn't have good sleep at all due to insufficient space in the bed. When I asked the receptionist about...

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cleo villanueva
Reviews 1
2020-09-14 08:02

The location is good as it's in a commercial area....

The location is good as it's in a commercial area. We had a smooth check in. Staff were attentive and accessible. Breakfast buffet selection was varied was delicious. We especially enjoyed the relaxation massage that we booked through their spa services. They also had a 10-minute welcome massage in ...

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Ivan Villaflores
Reviews 1
2020-09-13 04:55

This is the second time that we ve been here. The ...

This is the second time that we ve been here. The service was as always superb. All employees/staffs are courteous, polite, helpful and hard working. Shout out to the guys at the breakfast service, you re the best! Will definitely go back here.

Side note, I think it would be great if you add a ha...

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Shirley Frias
Reviews 1
2020-09-12 11:29

We celebrated my sisters birthday and my Parents A...

We celebrated my sisters birthday and my Parents Anniversary in Acacia. They made an effort to decorate the rooms and also have a cake for the celebrants. Their rooms were clean and spacious, the food was also delicious since they had many options. I was able to relax and sleep in their comfy beds. ...

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Eric Jose Declaro
Reviews 1
2020-09-12 01:20

Hotel staff from check in/out counters, concierge,...

Hotel staff from check in/out counters, concierge, buffet breakfast, and valet parking were all courteous and competent. It's also good that they have Sunday mass at 12:00 noon. The room was clean and cozy. The only thing I find wrong with the room is that all it has are soft lights. Also, the TV/c...

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Xhander Franco
Reviews 1
2020-09-10 05:49

Staff were very friendly, especially the waiters a...

Staff were very friendly, especially the waiters at the buffet area. Rooms are good enough for the prices and the view is amazing. Food is top-notch as well. The only downside is that the pool is ridiculously small. So if swimming is your thing, then this is not the best place for a staycation.

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