Thanks to our stellar sales guys, James Rainbow our car buying experience exceeded my expectations! James went out of his way to make sure that were satisfied with our purchase and that the entire process was hassle free. I would highly recommend James to anyone who was looking to buy a car!
Thank you- Crazy Joe for your outstanding customer service!
We recently purchased a 2014 Kia Optima at Youngblood Auto Group. We love it. We would like to thank Crazy Joe (Joe Blottenberger) for his exceptional customer service as we searched for the perfect vehicle. Joe was on top of his game every time we spoke and very helpful. Joe helped make purchasing our car enjoyable and fun.
Thank you Joe and Ryan Welch- We love our Kia!
Easy and painless. Nobody was pushy and they answered all my questions.
i will not stop.... i was told i have 6-8 mo to live.. and u tried to charge 300,,, the 48 .. still 900% markup .. fair price is 15.00.. ther is fb twitter, instagram, yelp and bbb... plus there is 13 other nationwide review sites... i will put last review on all of them.... do not rip off terminal teacher.... i will not stop..15.00 is fair......i just want to say my initial experience was not good but want to put out a A+ on what connie ,john yougblood and dwayne did ,,, they fixed issue and even came to my house to verify and make sure everything was good...so thank you,, i know at times it got bad,,,but you proved you are a complete , and will not stop til customer is 115% happy,,, sorry it was rough and took 3x, but u never gave up,,, i will definitely recommend and if i do not pass by august i will come to your dealerships to buy my next new car...wtg and connie sorry things got difficult,,but u went well beyond any greedy car dealership would do ,,,,thank you
I had an appointment to look at a car at Youngblood this week and there was a scheduling issue so the person I was suppose to see wasn't scheduled at the time. Luckily, everyone was very nice about it and JON REYES stepped up and offered to work with me. He was able to go grab a car from a separate lot and make sure I new exactly what was going on the whole time! It was a great experience, I have a great car, and JON REYES is an amazing employee.
Amanda worked with us and was phenomenal! Very professional and knowledgeable. I would definitely recommend.
Bought a Kia Sorento from John M John was sweet, polite ,and nice and was able to come to deal with one tough but to crack, my mother.John got me a good deal and a good price on trade.This was my first selection on my own and I want to thank John and Youngblood for a great deal and perfect service
There to have factory recall done on my Nissan. No charge. 3hours job done on time.
If it wasn't for the amazing customer service from Amanda I doubt we would've went through with getting our Nissan. Thank you! You're the best!
My husband and I started looking for a reliable car for our family and we have found that at Youngblood Kia. We worked with Darwin Graham and thought that he was SUPER helpful, nice, and really worked with us on what we wanted. We feel really blessed and thankful for the dealership and what Kia has to offer. We would recommend our friends and family that are looking to buy to stop buy and see Darwin at Youngblood here in Springfield, MO!
Springfield folks should feel lucky to have a repair facility in the area such as Youngblood Nissan. As a transportation manager at a small college in Oklahoma, one of our 2018 Altimas cut a belt and the car over heated on SB I-44.
You would think it goes downhill from here... No way. Wes in the Nissan Service Dept took care of it from the get go and I was pleased every step of the way! They even took care of another small issue that I wasn't even aware of while it was in the shop.
It's nice to know, when your fleet is out on the road, there are people like Wes that care. Thank you!
Seth helped us find the perfect truck for our family and he and Ken made sure to thoroughly explain all of our financing options and the details of our warranty. They both were very professional, but also friendly and down to earth. Within a few hours we were driving off the lot. Thanks to them for a very pleasant truck buying experience!
As always I receive amazing service from your dealership
Steve Green made our purchase an outstanding experience. As far as personality - that guy has plenty to spare.
Definitely high functioning professionals carefully selected to provide a more than adequate service and perfectly positioned team for solid and satisfying business. If I wasn't spending so much hard earned money, i'd say that I actually had fun.
Great buying experience. Worked the deal by phone with Jon Solomon. When we arrived at Youngblood Jon had our beautiful Rogue there to view. Jon went over the great features of our new car in detail. He assured us that he was only a phone call away should we need a refresher on any of the features. When we got down to the paperwork there were no surprises, everything was as previously agreed upon. Jon introduced us to the service department manager and finance person. All in all it was a great buying experience. We were extremely impressed with Youngblood and especially with our most knowledgeable salesman, Jon Solomon
Great experience and wonderful staff!! Loved the laid back no pressure sales!
Conrad, Chance, and the Jeep manager made us an amazing deal that we could not turn down. The whole process was incredibly smooth and they were transparent with everything that they did. These gentlemen exemplified what it looks like when you can trust your car dealer. This is the 3rd car I have bought from Youngblood (and the second from Conrad). They have earned my family's business.
The staff was knowledgeable, friendly, polite. they changed our minds about car salesmen. we will buy from them again. we will refer our friends who want a good deal without the games you usually have to deal with. This was a very positive experience. Thank you to all of you involved.
Herb & Kathi Lien
The staff is great to deal with some days, others days not so much, I have had a vehicle in a couple times to have work done to under warranty, set the time for them to work/diagnostic on what is wrong in the morning time (9:00am and 7:30am) and don t get a call till 4-5pm after I have called twice during those days to schedule the rest of my day with no call backs from Youngblood service. I get told all the time from there they are booked up back there, and going as fast as they can. I get it but if you can t handle the work load then let people know. I or the rest of Springfield area shouldn t have to bring a vehicle in and wait a whole day to finally get calls back. Slowest service dept ever. After this warranty issue is fixed won t be going back here again.
Had a bad experience and gave one star rating. Was contacted by the dealership to give them another chance. Very good experience this time.
Very friendly! And they were extremely helpful and i felt listened to. They helped me find a good potention new car!
My car buying experience at Youngblood Kia could not have been better! Tim Schlobohm in internet sales was extremely courteous, knowledgable, and efficient. More importantly to me as a woman buying a car on her own, he treated me with the utmost respect and really listened to what I wanted. The Youngblood website was very easy to navigate and helped me to do some research and price comparisons before going to the lot. Thanks to that and Tim's excellent service, I got a fair price on my trade in, a great deal on my new car, and was driving away a very satisfied customer 3 hours later! I highly recommend Tim and the team at Youngblood!
Very pleasant, courteous & knowledgeable employees. Great customer waiting area. Will continue to use this for my vehicle's maintenance.
I hope the new maintenance dept in Ozark is as well staffed.
We took our van in for oil change and tire a rotation. We had too take it back the next day. After the tire rotation, they failed to either do an alignment check or give the printed results to my wife and or verbally inform her of the failed alignment check. However, the staff did give us a rental at no cost and gave some effort to correct their mistake. It still should have never resulted in both my wife and myself having to make second trip and spend 3 more hours out of our schedule. Hence, a three star review.
This was my third time in life shopping for a vehicle. This go around I visited five dealerships and returned to Youngblood after a shopping experience with Ted Acup that clearly couldn't be beat. I never once got the sleezy, stereotypical car salesman feel from Ted or Jesse Moorefield, another salesman who assisted quite a bit in the sale. Over three days there were a lot of test drives and one visit specifically to test how well my dogs fit in the vehicles I was considering. Ted & Jesse worked as a team answering questions and encouraging me to sleep on my decision so that when I was ready, I was comfortable and confident in my decision.
Great buying experience! Our salesman, Quinn Cox, was very helpful in finding the right car for us and loved the low pressure sales approach!
Worst place to even think of buying a car lying old school finance will run your credit like the Boston marathon!
I came in two different times to look at vehicles and was treated poorly. I was not shown the vehicles I wanted to purchase and kept getting excuses on what was available. I was left to wait in a dirty waiting area and was not impressed with their sales manager at all. I left and got a much better deal all the way around - better interest, newer vehicle, and excellent treatment - WHAT A LOUSY PLACE!
I highly recommend to anyone wanting their car serviced, to go here. The staff are very nice and knowledgeable. They listen to you and bend over backwards to help you come up with a plan that works for everyone. I cannot say enough good things about them. Conrad Ortiz was my service guy and he was great. He was kind, helpful, and kept me updated as to what was going on with my car. Yes, he came to me. Give them a try and see what Im talking about.
The service dept. is always friendly and ready to please. They explain what they have done and offer special services when available. The customer shuttle van is also much appreciated! The waiting area is comfortable and offers refreshments while I wait. I purchased my Kia Soul in June 2013 and have had an oil change 4 times since. Every experience has been top notch! Thank you and keep up the good work.
Be careful been going for couple years trusting them..they said I needed new brakes was at a 3. I took it to Firestone for second opinion they showed me my brakes were still at a 7! Don't know if they trying to rip me off or incompetent mechanics, either way I won't go back!
These guys made a car buying expedience an alright experience. They were friendly and I didn't feel pressured. They drove me around to their different lots to show me what was available and found what was right for my family. Seems like a good group of people. Good job Youngblood team!
David Primanzon was very courteous and patient with us, I will definitely will be back to purchase a new vehicle with David again. I will also recommend people to David and Joe Griffin, you guys rock and thanks for making us feel like Family......
Everyone at Youngnlood Kia is very friendly and Helpful!! The service department is really good and they help you with all your needs!! Zach Holiday was my service guy and he is very nice and helped me with everything I needed!!
Never have experienced a more asinine bait and switch in my life. My fiance and I received a letter offering us 125% of KBB fair trade in. This means that our car should have been worth well over 16,000 on trade even after they deduct the 1000 for a wreck on the Carfax. I was offered 12 thousand and was told that this was 125% of KBB value minus 1000. This was insulting. I waited 2 hours just to be insulted. Predatory business tactics are not pleasant and this company should be ashamed.
Super nice service people. They were great to work with.
I bought a 2014 Kia Soul from Youngblood Auto on 7 Feb 2014. The sales person I worked with, Joe Blottenberger, was exceptionally friendly, courteous, and attentive to my needs. Outstanding customer service, no pressure, no hassle, and made my buying experience very easy and stress free. A+ all around for Joe. I also received the same courteous treatment from the finance person, Coleman Kappelman. He explained everything to me in detail and in a way that I was easily able to understand, and again, no pressure and was extremely friendly and courteous. I would recommend this Dealership to anyone.....an overall very positive experience!!! Thanks again guys!!! :)
Very nice staff! Made the experience easy and painless!
Knowledgeable salesman. Willing to do anything to make experience enjoyable. Worked hard to get answers quickly and overall made process pleasant. Would recommend Dave for a great Youngblood contact.
The service was great. They were very friendly, had several amenities in the waiting room. They were such nice people who made me feel like I could trust them. 11/10 stars.
Being a marketing and public relations coordinator, it saddens me to have received such bad quality of customer service from the used Kia dealership. I will not get into the private side of what happen, but I can attest for the disrespect, dishonesty, and mistreatment. We walked on to the lot knowing the vehicle we wanted. We were paying cash for the vehicle, and the organization was sloppy. I called on my way from Arkansas to Springfield telling the sales side of Youngblood that I was on my way. I also told them the car from their inventory that I was looking at. I told them around what time I would be by to look at it. The person over the phone told me she would email me more info on the car and get back with me because they only had a stock photo on their website. We get there; I still had not heard from anyone, and they seem to nothing about the vehicle on their lot. The sales rep that was taking care of us tells me if may be across the stress. So we pile in my personal vehicle and go on a wild chase looking for this car. (I do not blame the sales rep) About 30-45 minutes of looking we finally track down the car and it was in the "detail" lot. We look at it, and I test drive it. I liked it. We offered an extraordinarily fair deal, cash, and was taking it as is. (It needed work) The sales rep after one counter decides to shake my hand and tell me thanks for stopping by, so we left. Around 6:30 I call and tell them I will take them up on their offer. Calling them took three times to get a hold of someone that could sell me the car. I was shocked. We get there the car is being cleaned, and that took about 45 minutes. By the time I finally saw what the car looked like it was pitch black out. We sign the papers. The next day Youngblood was supposed to fax the title over first thing in the morning. Our personal banker calls us around noon to tell us they have not heard or seen anything. I decided to call the dealership and ask nicely to have them fax it over to the Battlefield Bancorp South location. I got a nasty phone call from someone pretty much calling me a liar and had a nasty tone. He made me feel as if I had done something wrong when I only needed them to fax a simple piece of paper. (This is all happening while I am in Arkansas, I still don't have the vehicle in possession, but they were paid up) My business partner goes to see what is the issue because he lives close by and they start yelling and being belligerent with him in the lobby. Calling us out on lying and harassing him. All he needed was the title. They proceed to tell us the title is nowhere to be found, meaning they attacked us for their mistake. I could go on for days on how bad the customer service is. They harassed us, were unprofessional, rude, using racist nicknames for each other. I am just appalled. We ended up leaving on a semi-positive note with the Fiance Manager, Sean Cabins. He left us in an okay mood. The person who harassed us the most was Scott (Lastname?) If you are planning to buy a vehicle, I would suggest going somewhere else. I drove over 100 miles to see them and got treated like a nobody. In the customer service industry, you never know what your customer is going through. I just lost my other half unexpectedly, and that's why I needed a car. The night we signed the papers, I started crying a little and asked for 5 minutes alone. Sean, though he left us in a good mood today, rolled his eyes at me because I was running them late. They couldn't give me 5 minutes to grieve. I am sorry to all the people who have experienced this poorly run establishment.
David was awesome! I went in not even expecting to leave with a car, but everyone was so friendly and willing to work with me. It was really nice to actually have people who truly care about getting you into a car you really need. I'm so thankful for everything they did for me and how much they helped me throughout this process!
I had been looking for a certain car for a while. They got one in and let me come see and test drive it before it was even ready to sell. Salesman was very accommodating and went out of his way for me. Finance got me through quick without making me feel rushed. I do not like going to dealerships but this experience was very pleasant. No smoke and mirrors, just straight upfront talk.
I love Youngblood! They are very efficient, fast, friendly and always helpful.
I love my new vehicle and the sales guys were friendly. Recently found out they did not offer to cancel my mpp protection with my trade in car, giving me back a substantial refund. Toyota dealer was the one to inform me they could do this and even helped me file the paperwork, unlike Youngblood who never said a word, or offered to help when I picked up trade in odometer disclosure paperwork. They also need to be more attentive to guests coming in.
Went in for a test drive and didn't have a complete understanding of what I was looking for. Salesman Jon Solomon has sold to a few friends of mine so I asked for his help and boy, did he deliver. He was extremely knowledgable, honest, upfront, and positive! I just bought my very first dealership car and I was very happy with Jon Solomon's help and guidance through this process and also loved Laz's help with the financing! Very positive and helpful atmosphere and couldn't be any happier with my car or the dealership! Love my '15 Sentra!
The best dealer ever! The best service ever you can get from a super professional staff members! Always proud of having my Kia Sportage.
Eric was fantastic! In and out with a fabulous new (new to me) car, in just under two hours. Best service around. Will definitely go here from here on out for maintenance.
Terry. Purchased a used vehicle and have been treated with nothing but lies and deceit from the beginning. I was told there was a problem with lights. And buttons on the dash but they would be repaired. When they released vehicle the repairs were not made. I bought the car on their promise and I was stupid trusting their reputation for honesty.
Bobby asked me if "I had just gotten my taxes back or something is that why I can afford this car?" Are you kidding me I was gonna buy a brand new versa off the lot straight up and that's the type of conceited tone you allow your "employees" to operate with. Never spending my money here
Always friendly and helpful, great staff. They do still understand customer service.
I had a wonderful car buying experience. TJ was extremely helpful and available to answer any questions that I had. Overall very easy to work with.
Best service and awesome selection of cars!!!! Love love love love my new car!!!!
I ve bought few cars from here but kinda disappointed on this last one I got. Horn is almost out, sounds pitiful. There s a crack in the windshield that I didn t know about until after I bought it because of the car fax sticker that was covering it when I test drove it and I have driven it for 2k miles and already needs an oil change... even though it says it s good for another 3K on my sticker they placed in the car. The rotors are going bad too. Like I get it s a used car but dang. The little inspection paper said everything was good.. and it s obviously not! Idk who cut corners on this car but it s annoying to get into a car and have to spend money to have it in top shape and I ve had it less than 3 months.
Daniel the front service man, oil change, tire rotation. All done, they wash the car. For safety reasons, all personnel wearing masks, very clean.
You may watch TV n seat inside the lobby to enjoy a cup of coffee.
Great service. Thank you
The first time I came in, back in January, I chose to come here because a friend with the same credit got a very nice car. When I walked in, it took a minute to be greeted even though there was no other customers. The guy who I met with was rude, and before telling him much, he had already told me he might not be able to help. After this, he "shoo-ed" me away and when I came back in about an hour or so, he was with other customers! He just looked and me and said "I can't help. Try a buy here, pay here" then walked away.
This time, I dealt with a lady. She was nicer, but she told me she'd call me back in 30 minutes. She did not call me back until the next day. Also saying they won't help me (I was going to pay for the car outright). I had tried to contact her or someone yesterday when she never called me back and could not get ahold of anyone, when I chatted online, they told me they were busy with other customers. Like I was not a customer wanting to be helped.
I have heard good stuff, but only from men. I will never recommend this place to anyone.
Took my Murano in for 36month inspection, tire rotation, and free inspection they do.
Was met by very friendly staff--took my information and as I was waiting went to waiting room. Shawn came by and spoke, talked a few minutes and back to work. Everyone was very friendly. Was done in no time and I was on my way. Car was washed and shiny--looked great. Very good experience
Worst service department known to man. This place cannot and will not own up to their mistakes. They try to bruah things under the rug and lie. I wouldn't recommend my worst enemy even go there unless they want work half completed and the ball dropped hard. Wasted time, and a service job that left me to having to go else where for 2 ruined tires that could have easily not have ever happened had they done/recommended an alignment with the major service i had done. This goes entirely deeper than this review, but they are awful. Spare yourself and go elsewhere.
Visited tons of car dealers for about 6 months looking for just the right vehicle. They had just taken a car in on trade and posted it online without a picture. I called and they arranged for me to come and look at it even though it had not been cleaned or fixed up. The vehicle was dirty as expected and had some obvious issues such as broken tail light, missing antenna, etc. They stayed in touch but weren't pushy and notified me as soon as the vehicle was done going through their intake process. It was clean and all noticeable issues were fixed. I asked for a detailed list of what was fixed and they provided that as well. They fixed things many other dealers would not have. I drove allot of cars at other places and found things like the Tire Pressure Monitor System light on the dash was on or a bad wobble as I drove. I would tell the other dealerships and they either refused to fix it or said they would and did not. Younglood on the other had tackled these issues on the front end. I feel like instead of trying to get one over on the customer and hope they don't notice the issue, Youngblood just fixed it up front which is the right thing to do.
The price was cheaper than others so there was no arguing about how much we were going to pay and to top it off they gave us a$500 discount because my wife worked at a local hospital.
I absolutely love my vehicle. It drives smooth due to the issues they fixed and it is 10 years old with 90,000 miles on it.
A few days later, someone with the last name Youngblood called me to ensure I was happy not only with the car but the whole buying process.
I cannot recommend this dealer more. The sales people were not pushy and they fixed the used car up the way it should be so the customer doesn't have to worry about it. Awesome place to buy a car and I will be going back in the future.
Friendly, polite and courteous. My repair was done with precision and quality work. I would recommend Youngblood service department.
Have bought three cars from them, very happy with staff, service department, too. Very happy.
This dealership was great at helping us pick out our vehicle. Tim Schlobohm was our sales associate and I would highly recommend him! He was SUPER nice and not pushy at all! We had been looking at cars for about a year from different dealers and Tim helped me pick out the car that fit me and my family. I would HIGHLY recommend this dealer and sales associate!
Would give this a zero if I could. Service department is unbelievable. Was going to buy a new jeep from them but went to Branson instead. Ryan in the service department is extremely unprofessional
Normally buying a car is an stressful all day affair, but Putty made it quick and easy. Never have I ever had such an amazing experience when buying a car. In and out In less than an hour! We are enjoying our 2018 SRT 6.4L Dodge Charger. Thank you!
Due to excellent Youngblood Nissan service dept I gave Youngblood Nissan the opportunity to try and earn my trust and business on selling me a Nissan Rogue. They did it right. No games just a fair deal. Great dealing with TJ.
Purchased 3 cars within a year time frame from Youngblood and I have had great service until I went to cancel a warranty I purchased through them. I went in on Jan 23rd 2017 and Spoke with Laz to cancel the warranty I purchased. A month has went by and I was waiting for my refund but instead of waking up to a refund I wake up to another auto deduction from my bank account. I am very unpleased with the lack of service I have received so I called in and got transferred to multiple voicemail's and can only speak with the receptionist or I could leave a message. If you value your customers you should go above and beyond to make them satisfied. If service continues like this I will never purchase a car from here again.
Had some warranty work done in the service department. This is an awesome group of employees. They handled everything and were very kind and helpful. I really like the courtesy van. My friend and I were shuttled to a shopping mall and pick up when my car was done. Made for a pleasant morning. Thanks
On 20Jun2020 I called the dealership at 12:00 and spoke to Emily and made an offer on one of their vehicles. She said she had to talk to the manager and put me on hold. She shortly got back to me and said they agreed to the price and asked when I can come and get it. I explained I m not local and just need the vehicle information for the bank so I can get the check ready for them and get a flight out there. She said ok and a finance guy would contact me shortly. A hour passes and nothing so I call again and she says to give her a few minutes and someone will call me. Another hour passes and the finance guy calls and says they re working on it and someone else is test driving the vehicle. Which is weird because we just agreed on price for me to pick it up. So I wait another three hours and nothing. I call Emily back and she passes me on to her managers voice mail so I call back and she hangs up on me.
This place is just shady and stringing people along for them to get the best deal for themselves. My issue is agreeing to a price and backing out of the deal without so much as a heads up or courtesy call. It would have been better for everyone involved if they would have had a small amount of customer service and integrity by just being up front and honest instead of letting their customer hang out to dry just for them to make a few more dollars. Very unprofessional and still not even a courtesy call to let me know if the vehicle was sold or not. I wouldn t deal with this dealership if your trying to purchase a vehicle and not local, you will be their lowest priority.
I inquired about a vehicle that I test drove earlier in the week. I filled out the credit application was corresponding back and forth with a sales rep. I wouldn't be so mad if I didn't fill out the application that hit my credit report to find out they sold the car that I was inquiring about earlier in the day.
Why have me fill out everything if he car was already sold. I understand things do sell but to go through the whole process and to be asked how about this car instead Or what did u like about this car. Worst experience ever.
Called set a appointment, got there No records or appointment set up , they worked me in , but wasn't pleased with service or price of oil change.
Took * 1.5 hrs
My experience with any and all staff here has been above and beyond helpful and knowledgeable. Thanks to all of them and especially Chris!
Got better service and friendliness from my local ma and pop service station guess it was because it was a complementary oil change when I bought my Nissan Frontier from you folks I probably paid for that in the loan somewhere
John M was extremely helpful and nice polite and made this a great experience Thanks Youngblood and thank you John
Great staff, decent price on service, reasonable cost on same...
Great service. They get you in and out. Very friendly.
Even though we did not buy a car from Youngblood, I wanted to recognize the professionalism of one of the salesman. His name is Quinn Cox and he is a salesman on the pre-owned lot on S. Campbell Ave. He was very knowledgeable, friendly, punctual and not pushy at all. Overall, the car shopping experience at Youngblood was pleasant.
Alex Calvillo was excellent at Youngblood Kia. He walked us through the entire process and ensured that all of our questions were answered. He showed cars that were within our budget and worked with us very well. Look him up, he is awesome!
Great customer service! Couldn't ask for a better Sales Agent. Collin was terrific!!! He was knowledgeable, friendly, and so easy to talk to, and the Finance Manager Clayton did a great job getting us an awesome deal with our loan payment and warranty. Thank you so much!! We love our new truck!
Actually a really good first experience. Hope they're all that good...
Amazing service!!
Found out my car was on its way out and I called Youngblood and they found me a car that same day.
Charles was great to work with, he went above and beyond to make sure I was happy with my new car. It was an amazing experience. I greatly appreciate Charles, and everyone being so helpful. Thank you Youngblood and Charles.
I went today with my Kia to get a recall looked at I've never had such nice group of people there, they answered all my questions especially Rowdy Nelson made my day with a slice of apple with peanut butter on it and a cookie he made my day I hope Santa is so good to him thank you Youngblood for having such good employees
I went to see a if I could get a car and this guy name Conrad Ortiz literally did a fantastic job to help me getting a brand new car. He's amazing with his job and highly recommend it for anyone who is looking for a car
Good folks. They take great care of our Altima in the service department, and we wouldn't want to buy a car anywhere else.
200 dollars a hr little rich for my blood but it's fixed
Ryan Grabill did a great job making a difficult situation much better. I took my truck in for new tires and alignment. I was supposed to pick up my vehicle at closing time, but when I arrived, the mechanics had encountered some problems that delayed the completion of the service. After waiting awhile, Ryan suggested that in order to make sure everything was done to my satisfaction, they might keep the vehicle overnight and provide me a loaner until everything was finished. This they did and I picked up my vehicle the next day without any trouble and returned the loaner.
I appreciated that rather than rush the job and return the vehicle incomplete, Ryan took adequate time to ensure the job was done right. I had never used Youngblood's service department before, but I will be sure to return in the future and would recommend them highly.
We just purchased a versa from John M He was a nice person and this was absolutely a great experience John is a great salesman
I just wanted to let everyone know how much I appreciate Daniel and Ryan and the team at Youngblood Automotive.
My daughter was on her way to Texas when her car broke down outside of Springfield. The team at Youngblood made it a priority to promptly diagnose the issue in an attempt to get her back on the road to meet her deadline later this evening.
Although the diagnosis was not what we wanted to hear, I want to let the team know how much I appreciate what you did for her...and me. Thank you Daniel and Ryan for doing what you could for my daughter. You saw she was in distress and you did what you do. Even offering to pay for transmission fluid out of your own pocket if that is what was needed to get her on the road.
Thank you, thank you, thank you!!!
We just bought a used Kia Sedona and we love it. Sands was our salesman and he was fantastic to work with. I highly recommend this place.
Dishonest and incompetent. Prior bad experience with a Kia now the same with a Jeep. At least there are other Jeep dealers nearby.
Reply - Beth, I have given Youngblood multiple chances and I have been let down each time. I will use a different dealer from now on. Thank you.
youngbloodnissan.com
