Youngblood Nissan Chrysler Jeep Kia Review

so disappointed. Purchased a certified pre-owned Nissan Rogue from them and my wife was talked into the additional warranty to ensure EVERYTHING was covered that could possibly go wrong. The salesman even explained that it covered the navagation system in case something went wrong....well here we are 6 months later and just found out that the warranty we paid for doesn't cover the TRIM piece on our seats..it fell off and now we cant adjust the seats. Bad craftsmanship and this is why we bought the ''covers everything warranty'. Instead of them fixing it they want $700 to repair...sad

might be a good company but don't trust them

Bought car from John M very satisfied. Took care of all things he promised before delivery. Very nice person and his word is gold I recommend this salesman if a promise means something to you Thanks youngblood and thanks John

All the guys who helped; Jon Solomon, Brad Gideon, and Patrick Hendrix, were very friendly and got me set up the way I wanted. I went in told them what I was looking for color wise, style, accessories and price range. They found what I was looking for and I couldn't be happier.

The buying experience was low pressure, helpful with affordable payments. Will be doing future buainess with the group of Youngblood.

Great service, had an appointment, got right in. Just moved to MO, the service rep, Noah, took the time to go over my old service records from CA that I had brought with me. This will be my Kia Service Center!

Great service but does take a little long but great results

I flew in from myrtle beach sc to buy a used truck, they were on time picking me up from airport, paperwork was a little slow but other than that everything was great. They were very honest when asked over the phone condition of vehicle, which was my biggest fear but when I saw the truck for the first time I was very happy, it was as they said and that means the most to me. Drove it 18 straight hours to get back home and it drove beautifully. I am a happy customer.

I purchased a used Honda CR-V in December from here and just brought it in for my first service appt. It was a top notch experience. No high pressured sales and my first oil change was free. They washed my car and left me w/ a thank you card and a bottle of water in my cup holder. I m looking forward to finally having a service experience I enjoy!

Best dealer in town for a straight forward full disclosure deal. Talk with Jack Duggar.

We bought a car from John M We were treated like family and he was very nice and polite It was quick and easy and John is good looking

Have called in for service department and left message to get a appointment but never receive a call and it's always like this.since it 1hr drive for me to get the service and Chase who works in service department never calls back and on Armada their is an error message keep showing I won't recommend any one from now

Service pushes upsell.2 visits and different items told needed replaced when nothing repaired either time.

Shout out to Andy Burkemper.

We were driving from Iowa to Branson when our AC condenser went out just north of town. We went to Youngbloods with our Pathfinder and explained the situation to Andy. He went out of his way and pulled a tech off another car to look at ours.

After going thru the repair options he comped us one of there rentals so we could continue our vacation while the repairs were being completed.

Thanks Andy for the excellent customer service!!

Just had a very frustrating experience yesterday and today. I saw a vehicle I was interested in posted on autotrader yesterday. I called, was told to come in to see vehicle. I went in, waited ~45 minutes to see the vehicle. I was told it was being detailed, and might not be ready by end of day, so could they call me in the morning when it was done to come see it. I asked if I should just show up when they open, and was told no it would be better to wait until they called. They called. I drove to dealership (which is local for me). When I got there, they told me it had already been sold.

Ryan in the service department always remembers my name and no matter what, makes me feel like my problems are his total focus. Everyone though smiles and gives me their undivided attention whenever I am there. When I buy my next car it will be from Youngblood, I'm spoiled by their service!

I looked at some cars online, ONE TIME, and now I get an email from Mary sometimes 5-6 times a day!!!! so pushy and annoying, I definitely will not buy a car from them now!!!

I have had my jeep grand cherokee overland going on 5 years now. Never a problem until this past week when i traveled down from Montana to visit my family. I am so thankful i was in a place that had so many amenties unlike where i live in MT. Youngblood dealership got me in right away and assured me they were going to get to the bottom of things. The two ladies that handle the checkout and rentals were fabulous and so attentive! They gave my son a toy car while we waited around and he instantly started to wink and flirt with them. I was pretty distraught when i showed up there because i take care of my car like my little guy. Richard Loggins was phenomenal and so professional.... as a service advisor, their job is never easy, dealing with people who are unhappy about coming in with problems. I would reccomend them over Corwin CJDR any day. They knew i was travelling with an almost 2 yr old and so overwhelmed that they even made me a travel care package after fixing my car. I cant say enough good about this place and it was my first visit, all i can say is i KNOW for a fact i would not have been treated any better any other place (omaha performance, MT somewhere) and they didnt try and hassle me, just because i was a female!

Mike Manning was an excellent sales associate and helped us to get an even better car at a price we could afford. I never dreamed of a car with all the bells & whistles but Thanks to Mike and Youngblood we have the perfect car to enjoy the road. They comfort far out weighs any I have had.

Takes a bit to get an oil change, however it's clean and the staff is very professional.

I was happy with my car buying experience. Austin made it quick and painless.

John M was our salesman and the experience was painless and he was very knowledgeable. Everyone was so nice but we had a budget and he got the payment where it needed to be. I got my daughter her first car and he treated her like family.

Flawless and easy! TJ took care of me beginning to end. Fair value for my clunker. Got the exact car I wanted, added the tint and ground lighting I asked for. Very accommodating while you wait. Wifi, tv and snacks. Kept waiting for the other shoe to fall but it never did. Brought my car in for the tint, they gave me a loner. Service team is great too, while it was in they noticed an airbag light was on so they fixed that while it was in. It was the second car I bought from them and you can bet in a few years I'll be back.

Great job helping my parents with their car. Thanks.

They are awesome. They did way more on my car and it didn't cost me more. So if you have a Nissan I highly recommend you take it there and ask for Daniel.

Greg was a great sales person he took care of me an was everything an more of what should be expected in that line of business. I went to 7 dealerships an walked out of everyone cause of the rude sales people. I came to youngblood an was very happy with everyone in your dealership. I would recommend all my friends to this dealership.

I only utilize the service department. So far I haven't had any issues. They get me in when I'm scheduled, complete the work I need and let me know when it's done.

My first time buying a car. Ryan was amazing! He was so helpful and was able to give me an amazing deal on a car I wanted so bad! 10/10 recommend

We had an excellent experience buying our latest car from Youngblood motors. Mark Sherrow and Randy Pace worked together to give us a fantastic car that was within our budget. We had no pressure to buy and no hassles during the entire deal. I would recommend having these gentlemen assist you anytime you are buying from Youngblood! My family will continue to buy all our vehicles from Youngblood! We have never been so comfortable while purchasing a car! Thanks to Mark Sherrow and all the guys at Youngblood Motors for the great service!

Very good experience with buying my used vehicle. The salesperson Greg B was very helpful and patient. When I decided to buy the car was serviced and detailed quickly and the money transaction went quickly.

Dustin was amazing. He worked so hard with me to get me in a car I loved. Then he followed me home because i was not trading in the vehicle i drove there.

This dearlership worked with me so much. I never in my wildest dreams thought i would drive away with a affordable monthly payment and a new car!! Thank you!

I had a great experience with the salesman at Youngblood when I bought our new 2014 Jeep Grand Cherokee. He was concise, polite, not pushy or salesy, and very knowledgeable.

It's been all downhill from there. I have had three issues that were covered by warranty which were by no means the dealerships fault. What is their fault though is the terrible performance of their service department. The mechanical work is sound, no doubt, but the customer service is atrocious. I've never had to manage someone else's business more that Youngblood's Service Department.

We had a great experience. We pulled up, and we initiated the conversation. Other dealerships swarmed on us like vultures. They showed us what we wanted. Adrian was the first Rep that worked with us and he hustled and did just as we asked. Later we worked with Bobby. He was more experienced and really got to the core of what we wanted, balanced with what we could afford. We fell in love with the Rogue. Amanda was our financial Rep, and not only was she professional and detailed, but she was so patient with me on all my questions about percentage rates and all that stuff. I have a friend in the market for a new car, and I'm sending them here first. Thank you Adrian, Bobby, and Amanda!

We had the most fantastic experience from Youngblood! Tater was awesome and he and his management went above and beyond to help us! They were pressure free, laid back and made us feel so comfortable in our car search and leasing process! I would recommend them to anyone!

We love Youngblood! Everyone is so friendly and helpful. We've worked with both the sales and service departments and have had nothing but a good experience. Highly recommended! We're repeat customers and will continue to give them our business.

We worked with John M and he was terrific He got us a good deal at the payment we requested Thanks John

John M. helped me with the sale. He was very careful to help make sure I was getting a good deal yet have a vehicle in good condition. Highly recommend.

Great dealership!! They really care about the customer.

They are irrational. They go buy their own value system instead of kbb. Buyer beware! They are not priced rationally.

I caught a sales person in a falsehood, very disappointing. I won't be buying anything there.

This was my first experience every getting a vehicle of my owe. My sales man was Dustin Howard and he did a wonderful job of exploring the options for me and showing me vehicles that were adorable for me and fit my needs. He made me feel very comfortable and at ease during the whole process, which can be a very stressful process. Unless of course your sales man is Dustin Howard. I will definitely be recommending Youngblood to my friends and family or anyone that mentions they are in the market for a vehicle.

We will never return here, we came to look at an suv by trading our vehicle that we bought from this place. The guy was pushing us into an ultima and that s not what we wanted I felt like I couldn t ask for anything nor my wife. My wife feels the customer service has change since we bought our first new car from here and it felt like to her a pushy sale person to buy this ultima we didn t want. She also thought the guy was rude. I was asking him about all his suv and he said no we can t do that we can t sell you for that type of payment. Which I am so thankful he didn t run our credit. I felt like he wasn t listening to us as a customer and he didn t even cared about serving us. All he did was pushing a vehicle to get us to buy which we were not looking for and get out. I don t do business like that you should only do what the customer needs not what you think the customers need. I missed the person that sold us our first new car but this time we probably will not return after my wife said the worst customer experience she seen. I don t like pushy sales people they didn t do this when we came there 5 yrs ago to buy our first new car.

Five stars if you name your preowned vehicle side Youngblood and your new vehicle side Youngerblood .

Have done all my servicing through them and they have always been great, timely and no issues

Needed to have a key made for my daughter's Kia because hers was lost in the lake. The staff was excellent! They made the key the same day we delivered the car to the dealership. They had a nice place to wait, offered me a bottle of water, sat down and talked to me about options, and all in all provided Superior customer service. We'll go here again.

I found my perfect car! No pressure and Darwin was VERY helpful in listening to what we wanted/needed

Sales was very good, except how can they sell a car with only one key, especially a smart key that costs an extra $250 to get. There was significant communications issue with service but everything worked out OK in the end.

I will start with the costumer service was great. Got me in, no problem. Very courteous. The problem is unless you have a factory recall I do not suggest their service. The prices were 5x as high with the part and labor. Remember if you go to them and decide to look elsewhere you will pay $125 for their time to run some diagnostics test to tell you what your vehicular problems are. If it s a recall go to them. If not, fine a local repairman...

Salesman Greg Mantei took good care of us and made the car buying a pleasant one. Service was great and Steve with financing was top notch. I would recommend Greg to anyone looking for a Nissan. The car we wanted was not available on the lot, but Greg drove to get it for us by next business day from Arkansas. Thanks for superior service!

Awesome dealership.. Was the easiest car deal I have ever had. Love the cars amd the people. You will not be disappointed in the service or the sales process. There professional and honest and make you feel like your business is important to them.

Very friendly service. They need to order more of the new Tellurides at a time.

Rude, unwilling to sell a car using class, and a demenor that was appropriate. Not getting my business. I went somewhere else.

Very friendly staff. We were looking to purchase a new Nissan rouge. The salesman drove up with one that had 3000 miles. I told him I wanted a new one, he said it was certified new. Walked away.

If i could give 0 stars I would. talk about pressure sales. They made a fake invoice and didn't honor Trucar prices and they are a Trucar dealer. I probably spent 20 hours there over 5 days and nothing got accomplished. They lied and said they couldn't get the car I wanted in a dealer trade until I went on my phone and showed them 9 within 100 miles. Lies, Lies, lies. Worst car buying experience ever. Left and got a car with a 695$ option extra and about 200$ less at Don Vance in Marshfield. It was worth the drive.

Excellent customer service. Will Champs was great!

I bought from John M very personable went over and beyond to help us I will recommend my friends to him

PLEASE BEWARE OF THIS DEALER!
The worst experience for my mom, who is a senior citizen and on a fix income. She bought a brand new car, and was specifically told (have two witnesses to verify) that purchasing the car came with a perk of free oil changes for one year. Only to find out, that the car indeed DID NOT come as a perk, but a $1,250.00 charge. Who does $1,250.00 worth of oil changes in a year? She was point-blank lied to by her salesperson, Jack Dugger. Again, two witnesses to verify. All my mom wants is her $1250.00 back for something; she cannot afford, or does not need. Keep getting total runaround by them, and their biggest come back is, "Sounds like you have buyers remorse." They say that because they know Missouri does not have a buyers remorse law. But it has nothing to do with buyers remorse, it has to do with being lied to and their unwillingness to make it right. Once again, Youngblood Auto Group is giving other cars businesses a bad rap for lying to customers. All she asks is they make it right. Maybe $1250.00 may not seem like much to Youngblood, but for my mom who is on a fixed income, and because she lives 50 minutes from Springfield, why on earth would she want to pay $300 per oil change (based on 4 times a year), and also drive 50 minutes each way to get it. No way would that be worth it, and she isn't stupid enough to purchase such a maintenance plan. What is your problem Youngblood? Make this right!

Greg Scott bent over backwards to get me the SUV I wanted. I had no down payment and was upside down on my trade, and still got the car. Great prices, great service, and great selection, along with salesmen like Greg, are what makes a good experience. This is the 2nd vehicle I've gotten from Greg, and I won't go anywhere else for my next car.

The main reason I have given this rating is because of the customer service I received from Greg Boswell. He was not only attentive and honest, but he also helped me feel much more at ease with my decisions. He has helped out several times since the purchase with answers to questions and directing me to the right area for service. My overall experience with Youngblood was extremely good.

John was nice, they just didn't have what I wanted.

Very racist, while there, I heard employees use terms like "Wetbacks" and "Those Mexicans". If you are anything other than white stay away.

I took my car in for recall work to be done. The service tech (Mr. Chitwood) was very courteous and efficient in checking me in. Once the work had been completed he promptly informed me of what was done. My car was returned to me clean and ready to go.

We bought 2 *NEW* 2018 Jeep Cherokees from Youngblood Auto Group and my wife's just burns through the oil. I've added 2.5 quarts during this oil cycle and now doing the oil change only 3.5 quarts comes out. Keep in mind this 2.4L needs 5.5 quarts. They state the Jeep is "within range of normal oil burn" even though it just hit 40k miles. I have to call dozens of times just to get my service technician and when I leave voicemails I never get a call back.

Safe to say I'm never buying a car from Youngblood again due to their horrible service and inability to back the products they sell.

My husband and I had been browsing vehicles for awhile. We came across a vehicle that we both loved and asked about it. They said it was just bought from auction so they would need to do some work on it before we could test drive and what not. So that following week we test drove it and agreed on a price. There were still things that needed fixed on the vehicle like a broken fog light, corrosion on the battery, torn leather, needed new tires, a few dents and needed detailed. They agreed, and said that it would be finished when we picked up the car. The salesman told me that I would have to come in quick because there was someone else interested in the vehicle and that they would not hold it for us. So we rearranged our schedule to go do the paperwork. We told them multiple times that they could keep the vehicle to get everything done correctly because we knew it would take time.

When we arrived to fill out paperwork and looked over the car the fog light had not been replaced, dents were still there, battery corrosion still on there, no gas in the vehicle and the batteries in the key fobs were low. Once again we told them they could keep it until finished, even though they said it would be taken care of by the time we were done with the paperwork. There was also a recall that needed to be taken care of, so we just said give us a call when that part comes in and we can just get everything done at once. Also you could tell that they rushed through the detailing. There was streaks of I m guessing cleaner running down the inside of the doors and the windshield had some sort of cleaner on it ok bc when it rained I could not even see out of it.

While we waited for a call my husband and his father checked out the car to make sure there were no issues, as he has been a mechanic for years. The only thing he found was that the back brake pads would not pass inspection and needed to be changed. So when we finally got a call (a month later) that the part came in we brought to their attention that the back brakes needed to be changed. They said there was plenty of pad left on them but they could replace them for $300! We passed, when my husband went to get the vehicle when it was supposed to have been finished they had not even finished the battery corrosion so he had to wait again. They didn t clean the car so there were hand prints all over from them fixing the dents. My husband and FIL changed the rear brake pads themselves for $45 and it took them 10 minutes. We brought the pads up to the dealership to show them that they were not passable, they didn t care and just said that they were when they inspected the vehicle. So apparently The pads wore down 30-40% in less then 1500 miles or so.

I felt the work on our vehicle was just done half way and they were not there to please the customer but to make money. I felt rushed when purchasing the vehicle because money was to be made. If we would not have pushed as hard as we did to get the appropriate things taken care of then they would have just overlooked everything. There is no way they would have put that vehicle on the lot the way they tried giving it to us.

First time going to a car lot and drove away in my first brand new car the next week. Amanda Hubner was so helpful and got payments where I can afford it. I will definitely use Youngblood from now on.

We moved here with a Nissan under warranty and one day the hood wouldn't open on my wife's Versa. It had 34,000 miles on it and was less than 3 years old. She took it in to get it repaired under warranty. They told her that they charged $85, regardless if it was under warranty or not. I told her to come back home. We traded the car. I've bought about 25 new cars & trucks and will not step foot on their lot.

Service dept is friendly and knowledgeable. I don't feel that they are as bad about "selling services" that are unnecessary as other places in town.

Great dealership!! I bought my care there and do all my service there. Every one there is friendly and curtiouse. My family has bough 2 vehicles from them and we will continue to do buisness with them. Very excited about their new location in Ozark! It will now be just 5 mins away!

I dealt with Nick Mayberry, got in quick and and my car was finished early

Make sure to get every word in writing because these bad boys(including manager) will tell you anything to get you to give in. Totally different story when it got to financing and they called the manager back in. I can't believe how shameless a full grown man can be.

I originally thought they seemed very helpful when I went looking for a Jeep. I found what I wanted in another state but would rather keep my money local. They showed me a couple options they could bring in and told me they would get me a final price. Not sure what happened with that as they never called me back with a final price. Then they call me and ask me if I would be willing to take one they have on the lot of they took the lift kit off. I said I am sure I would, get me a price. After several days of hearing nothing I called and left three messages with Dylan the sales boy and the service manager. They never call back. I tried Dylan one more time. He answers and says just buy from another state, we can't bring one in for a good price. So, I never get a price on the two they said they could bring and then I never got a price on the one that was in the lot?? I told him it would have been nice to know instead of left hanging. His excuse was well we have been busy with the end of the month sale
So, my recommendation is buy from somewhere that gives better customer service and wants your business.
Disappointing....

Very good service, Andy on service department was a helpfully and he got answer to all my questions

My personal experiences since 2002 have been 100% fair. No falsehoods or misinformation given.
I enjoyed buying all 13 vehicles from them. Jason Duncan loves Younblood Niisan. Jack Dugger gets it done when others cant.

I can't say enough about this group of people! Everyone has a smile and greets you as if you were there yesterday?? Asking if they could help you in any way. It's been 8 year's and 5 cars ago that I have known them. Once you've owned a Nissan there's know going back!!!

Worth the drive to buy here instead of roper kia in joplin. No bs, no weirdo sales people more interested in texting. No four square game of what I can afford either. That's when I leave.

Good sales people, REALLY LOUSY service department, I'd give service department a j if I could they deserve lower than a f

I was very pleased with my experience at Youngblood and I will highly recommend them for a dealership to buy a vehicle

The service department was great a big 10++ to chase and Shawn (hope spelled right) very helpful and courteous great response back on any questions a huge thanks to you both would recommend you company and to Crystal a big thank you !!!!

Putty was extremely rude. Tried to show them the value on nada and kbb as it was pretty far off and was laughed at and walked away.

Awesome as usual. Customer service at its best. Thank you Daniel Chitwood, you are the best.

John M was very nice and attentive. Great at his job great experience!

Darwin was an excellent salesman, not trying to show me anything i didn't want to see, and not pushy when the numbers came out. Didn't waste my time, either. Overall great experience, again.

Great experience with Aaron, Julia, and Steve. I ve never had a car buying experience go so smoothly. I love my new 2019 Maxima and special thanks to John Widiger and John Youngblood for running such a fantastic dealership.

Told me my catalytic converters are bad pay my $2,800 bill took it to my local shop because it still would not run or even pull itself off the trailer and they said your coil packs are bad. That's why Its loading up and the Cadillac converters dumping raw gas down the exhaust not firing like it should on all 6 cylinders. so now I have to spend another $500 for coil packs because they couldn't figure out that was what was wrong blaming it on my Cadillac converters if your coil packs or not firing it's going to dump raw gas into your Cadillac converters I will never take my truck back to another Nissan dealer my local guy here in town found the problem less than 5 minutes