Jason s Odyssey

Review of Youngblood Nissan Chrysler Jee...

On 20Jun2020 I called the dealership at 12:00 and ...

On 20Jun2020 I called the dealership at 12:00 and spoke to Emily and made an offer on one of their vehicles. She said she had to talk to the manager and put me on hold. She shortly got back to me and said they agreed to the price and asked when I can come and get it. I explained I m not local and just need the vehicle information for the bank so I can get the check ready for them and get a flight out there. She said ok and a finance guy would contact me shortly. A hour passes and nothing so I call again and she says to give her a few minutes and someone will call me. Another hour passes and the finance guy calls and says they re working on it and someone else is test driving the vehicle. Which is weird because we just agreed on price for me to pick it up. So I wait another three hours and nothing. I call Emily back and she passes me on to her managers voice mail so I call back and she hangs up on me.

This place is just shady and stringing people along for them to get the best deal for themselves. My issue is agreeing to a price and backing out of the deal without so much as a heads up or courtesy call. It would have been better for everyone involved if they would have had a small amount of customer service and integrity by just being up front and honest instead of letting their customer hang out to dry just for them to make a few more dollars. Very unprofessional and still not even a courtesy call to let me know if the vehicle was sold or not. I wouldn t deal with this dealership if your trying to purchase a vehicle and not local, you will be their lowest priority.